Ryland View Care Home

Arnhem Way, Tipton DY4 7HR
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8.3 101 Reviews
  • Ryland View Care Home, Tipton
A relaxed and friendly home, Ryland View offers numerous forms of care provision, including nursing care, nursing dementia care and respite care. Other care includes expertise in young physically disabled care, as well as Huntingdon’s and Parkinson’s.

The home has been designed to suit the lifestyles of both older and younger residents, consisting of five separate houses, homely furnishings, bright and airy conservatories, a reminiscence room and landscaped gardens.

Individual tastes are accounted for at mealtimes through balanced and nutritious dishes, with hot and cold choices always available.

Many group activities are arranged to support physical and emotional health, while residents have personal interests and hobbies supported. Pub lunches and nature trail walks are popular additions, as are visiting entertainers.
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 144 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1295
  • RESPITE Self-Funded Nursing Care: from £1395

Subject to care needs assessment

These prices are only a guideline, please contact Ryland View Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Amanda Morgan Bennett (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 70

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (60)

Ryland View Care Home Reviews (101)

8.3

Ryland View Care Home has a Review Score of 8.3 (8.265) out of 10, based on 19 reviews in the last 2 years.
Over all time Ryland View Care Home has 101 reviews.

Overall Experience
  • 75
  • 19
  • 3
  • 1
  • 3
Date Published
  • 101
  • 6
  • 9
  • 19
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Reviewer Connection to Ryland View Care Home
  • 45
  • 18
  • 6
  • 6
  • 5
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
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Total of 101, showing 41-60
Review from Pete (Son of Resident) published on 26 July 2019 Submitted via Website • Report
Overall Experience 2.0 out of 5
First experience of a nursing home and was exceptionally disappointed. After 3 weeks my mother had not had a shower without my insistence (other residents benefited from a new regime put in place). Very few cooked meals on offer and nothing catering for ethnic minorities - the family cooked meals every
day. Not a very stimulating environment where stimulation required. An employee having a dog frequently in the home is unhygienic and the local stray cat. Many of the staff are friendly and polite.
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Review from Jean B (Niece of Resident) published on 22 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I took my aunt into Ryland View for a short stay due to her having a fall which caused her to break her wrist. We were made very welcome with the warmth of the staff. Full marks to them on all shifts, it was spotless. I would stay there myself, I could not fault it.
Reply from Dawn Allen, Home Manager at Ryland View Care Home

Many thanks for taking the time to review our home. I will be very pleased to pass your comments back to my team.

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Review from Carol J (Sister of Resident) published on 11 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the management enough, nursing staff, carers and all assistance for the outstanding love and dignity shown to my sister over the last six weeks at Manby House.
They treated us, her family, with the same love and respect during our time at the home. I would wholeheartedly recommend
this care home. God bless you all.
Reply from Dawn Allen, Home Manager at Ryland View Care Home

Thank you for the lovely comments and feedback, I will ensure this is passed on to the staff. It was a pleasure for staff to take care of your sister.

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Review from Victoria B (Daughter of Resident) published on 12 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care at Manby House in Ryland View of my mother was exceptional. They treated Mom respectfully and cared for all needs. Mom came to Ryland View only 6 stone 7oz, she is now 8 and a half stone.
Reply from Dawn Allen, Home Manager at Ryland View Care Home

Many thanks for taking the time to review the care received for your mother. Much appreciated and I will gladly feed your comments back to my team.

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Review from J W (Daughter of Resident) published on 15 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't thank staff enough for their day to day care and attention given to my mum. Nursing care isn't needed by Mum so she is moving to alternative accommodation.
We have been more than pleased with every aspect of provision.
Thank you.
Suggestion; perhaps residential provision in area.
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Review from Pauline B (Friend of Resident) published on 17 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very excellent home, very nice people - staff and residents. I've got other friends in this complex and would recommend this home.
We had an anniversary party there for my friend. All family and friends attended the disco and karaoke. Staff and residents had a nice time.
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Review from Sharon D (Sister of Resident) published on 20 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can honestly say that my brother was treated with outstanding care and dignity during his stay. He was terminally ill and there for end of life care. I cannot praise the staff and management highly enough. They were so friendly and polite at all times. Absolutely nothing was too much trouble for them.
Sadly my brother died of his illness but this was handled brilliantly by all of the staff and he died peacefully in no pain.
There truly are no adequate words that could convey my deepest admiration and heartfelt gratitude.
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Review from Brenda C (Friend of Resident) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the care home excellent. They are all very friendly and efficient.
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Review from N O (Sister of Resident) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the care and respect my brother has received. The staff are always cheerful and professional and go the extra mile.
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Review from Debra T (Daughter of Resident) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was only there for four days before he, unfortunately, passed away but in that time all the staff were brilliant, helpful and caring.
My dad spent his last few days believing he was in a swanky hotel (his words).
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Review from Michelle F (Daughter of Resident) published on 11 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care from a very committed team, they make family especially my father feel welcome too when visiting.
My mother has improved in her wellbeing since moving here she has put on weight and appears happier and more settled. The team understands needs of dementia residents.
The team keep is
involved in all aspects of care and any issues or health problems immediately discussed. An excellent care home supported by an excellent and caring team.
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Review from Samantha F (Granddaughter of Resident) published on 18 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just wanted to say a huge thank you to the whole team at Ryland View for your care of my nan, you have set the standards to what we would expect going forward. Made us all really welcome from day 1. My nan has thrived in your care which we are so grateful. Shame it is temporary as we would still be
there.


Thank you.

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Review from Jackie O (Daughter of Resident) published on 19 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in Heronville House for a few months, she was treated with the utmost respect and dignity. I visited her every day and found the staff to be very attentive and welcoming. I was made to feel welcome and was involved in all aspects of mum's care. There were activities which she was involved
in, days out were planned, she used the hairdressers fortnightly, aromatherapy weekly and chiropodist. The carers and nurses were approachable at all times even when busy, nothing was too much trouble. If you have someone with dementia I would highly recommend this nursing home, I myself held out to get mum a placement here and I couldn't have been happier with her being here.
Reply from Emily Wilson, Customer Service Administrator at Ryland View Care Home

Thank you for your sharing your lovely review with us, we appreciate your feedback. I am so pleased to hear about your positive experiences with Ryland View, their staff, and how they cared and supported both you and your mother. I will share your kind comments with the home’s manager. The Bupa Customer Care Team.

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Review from Colin M (Son of Resident) published on 11 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They were absolutely wonderful to my mom and family.
Reply from Jayne Duck, Customer Services Administrator at Ryland View Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Pat H (Daughter of Resident) published on 5 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had a period of respite at Ryland View, all the staff were amazing with my mom. She was treated with respect and dignity and above all patience, even when they were extremely busy as they were very hard working. My mother said she could only find two faults, 1/ there were no permanent beds
for residential care. 2/ never any vinegar!! She did not want to leave, so a big thank you for making the transition from her own flat to residential. The family are very grateful for your kind hospitality.
Reply from Emily Wilson, Customer Service Administrator at Ryland View Care Home

Thank you for sharing your lovely review with us, your feedback is really important to us. I am so pleased that you were impressed by the staff at Ryland View, it is a shame that they don't have a permanent spot! I will pass on your kind comments to the home manager. The Bupa Customer Care Team.

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Review from James C (Brother-in-law of Resident) published on 5 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Haines House which is part of Ryland View has cared for my-sister-in-law for the last five years. The care has been first class. When the needed hospital care has been arranged. My sister-in-law is kept clean and fed to a very high standard as is her private room.
Reply from Emily Wilson, Customer Service Administrator at Ryland View Care Home

Thank you for sharing your lovely review with us, we really appreciate it. I am so pleased that you are happy with the care and support Ryland View have provided to your sister-in-law. The Bupa Customer Care Team.

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Review from Julie S (Daughter of Resident) published on 4 April 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very helpful staff. Residents are treated with dignity. Nice surroundings. Food is appropriate to residents needs. Reception staff/office staff are lovely and know what advice to give.
You are informed of events by posters.
Reply from Emily Wilson, Customer Service Administrator at Ryland View Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Eileen B (Daughter of Resident) published on 4 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was recommended by a friend to Bloomfield Unit at Ryland View Care Home and can see why. I have complete confidence in the staff and cannot praise them enough for the way they look after my Mom, kind, courteous, understanding and also supportive to me too, when I have any worries. Some of the staff
have been there over twenty years which shows dedication and proves that it isn't just a job to them, they genuinely care about the residents. I live quite a distance from the home but am kept informed at all times with anything that concerns Mom.
Reply from Emily Wilson, Customer Service Administrator at Ryland View Care Home

Thank you for sharing your lovely review with us, we really appreciate it. I am so pleased that you are impressed with Ryland View and their staff. It is so lovely to hear that you have recommended the home. I will pass on your kind comments to the home manager. The Bupa Customer Care Team.

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Review from J T (Son of Resident) published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was a temporary resident there whilst waiting for a permanent nursing home. She was looked after and treated with care, respect and dignity.
While residing in there, she developed a urine infection and was treated promptly, before it got hold of her.
Cannot fault anything about this house
in any way, shape or form, from the caring and friendly staff to management, who were very helpful with anything we asked of them, to the cleanliness of the home and facilities.
Overall we would not hesitate to recommend this home to anyone.
Reply from Jamie, National Development Manager at Ryland View Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from J G (Daughter of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When looking for a residential home for my dad, thank goodness we found Ryland View, we saw some very disappointing homes and were feeling quite upset at the thought of placing dad in their care. Then we found Ryland View and we could not be happier. The manager and all the carers are wonderful, compassionate,
caring and nothing is too much trouble. We can sleep at night knowing dad is cared for 24 hours a day. The food is excellent and so are the rooms and facilities and they always go that extra mile to make both residents and their families happy and content.
Reply from Emily Wilson, Customer Service Administrator at Ryland View Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Current Review Score: 8.3 (8.265)

Overview of Review Score

The Review Score of 8.3 (8.265) out of 10 for Ryland View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.814 for Ryland View Care Home is calculated as follows: ( (89 Excellents x 5) + (71 Goods x 4) + (29 Satisfactorys x 3) + (9 Poors x 2) + (28 Very Poors x 1) ) ÷ 226 Ratings = 3.814
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.451 Points relating to the number of positive Reviews for Ryland View Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 144 registered maximum number of service users is 28.8. 13 Positive Reviews ÷ 28.8 = 0.451
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Aug 2021

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Romerico

Romerico Cruz

Job Title: Home Manager

“I am an internationally trained nurse who holds nursing licenses/registrations in the Philippines, US and in the UK.


As a Filipino working in care for 10 years here in the UK, I take pride and have always endeavoured to work in deference to the caring Filipino culture of filial piety and profound respectful behaviour towards the elderly where it is able to give them the care they deserve.


I am grateful and feel blessed to be working alongside like-hearted individuals and families who strives to ensure that we can provide dignified, person-centred and supportive environment for our elders. An environment where our residents can feel the sense of belongingness and where they can look forward to the days ahead with love and support.”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ryland View Care Home to verify any information. View our terms and conditions. Ryland View Care Home has an Enhanced Service - more info.