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Care Provided by Silver Birches
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 50 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Pet Friendly (or by arrangement)
- Wheelchair Access
- Gardens
- Residents Kitchenette
Funding & Fees
Weekly Charges per Person
Please contact us for more details.
The price(s) shown are provided by the care home. Contact Silver Birches for full pricing details and T&Cs.
Contact Silver Birches to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Affinity Care Consortium Ltd
- Private Owned
Person in charge
- Kath Henness (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (50)
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Silver Birches Reviews (12)
8.3
Silver Birches has a Review Score of 8.3 (8.308) out of 10, based on 3 reviews in the last 2 years.
Over all time Silver Birches has 12 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Silver Birches
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Review from M C (Friend of Resident) published on 8 January 2026 Submitted via Website•
Overall Experience
Visited a resident today and my experience is always one of a caring friendly atmosphere. In the last year I have had cause to visit a few care homes in the local area but Silver Birches comes top of my list. I can affirm that some homes although having very 'posh' surroundings/furnishing do not...
Visited a resident today and my experience is always one of a caring friendly atmosphere. In the last year I have had cause to visit a few care homes in the local area but Silver Birches comes top of my list. I can affirm that some homes although having very 'posh' surroundings/furnishing do not meet patients basic needs eg needing regular drinks etc and staff are hard to find. Not at Silver Birches - staff are visible and attentive
Keep up the good work and well done!
↩Reply from Amanda Mulholland, Manager at Silver Birches
Thank you so much for taking the time to leave such a thoughtful and positive review. We are delighted to hear that your visits to Silver Birches have consistently been met with a caring and friendly atmosphere.
Providing attentive, visible staff and ensuring residents basic needs are met with...
Thank you so much for taking the time to leave such a thoughtful and positive review. We are delighted to hear that your visits to Silver Birches have consistently been met with a caring and friendly atmosphere.
Providing attentive, visible staff and ensuring residents basic needs are met with dignity and compassion is at the heart of what we do, so your comments are especially meaningful to us. Your kind words will be shared with the whole team, who work very hard to deliver the best possible care every day.
Thank you again for your support and encouragement it truly means a great deal to us.
Review from David E (Son of Resident) published on 8 October 2025 Submitted via Website•
Overall Experience
My father, who had Parkinson's and dementia, moved into Silver Birches after a hospital stay when it became clear he needed full-time support. Over the years he had stayed in other homes for respite care, but many seemed to miss the most important part: genuine care. At Silver Birches, care is at...
My father, who had Parkinson's and dementia, moved into Silver Birches after a hospital stay when it became clear he needed full-time support. Over the years he had stayed in other homes for respite care, but many seemed to miss the most important part: genuine care. At Silver Birches, care is at the heart of everything. The staff are kind, attentive and friendly, and nothing is too much trouble.
The units are structured so residents see the same small group of staff and fellow residents, which is especially comforting for people with dementia. Unlike some homes, they did not unnecessarily restrict his movements. He could safely walk with his frame, join activities in the home, and was also taken to local community events.
He was always well looked after and able to live with as much freedom as possible. When his health declined, their end-of-life care was excellent, and the support they gave us as a family was first class. Dad passed away calm, cared for, respected and with dignity.
↩Reply from Katherine Henness, Manager at Silver Birches
Thank you so very much for this wonderful review. I appreciate it so much. I am so blessed to manage such a wonderful care home and a wonderful group of staff and most importantly our wonderful residents who are central to our family. Please take care of yourselves. Kath
Review from R B (Friend of Resident) published on 3 April 2025 Submitted via Website•
Overall Experience
You can see the staff care and are working hard to accommodate the residents and visitors unfortunately particularly with all the changes but there just is not enough staff on each floor to deal with the residents as a whole and especially if there is an incident and all the buzzers are going
You can see the staff care and are working hard to accommodate the residents and visitors unfortunately particularly with all the changes but there just is not enough staff on each floor to deal with the residents as a whole and especially if there is an incident and all the buzzers are going
↩Reply from Katherine Henness, Registered Manager at Silver Birches
It is wonderful to hear that staff care and do their best and I understand that it may seem that staffing numbers are low, particularly when the buzzers are going or there are incidents. Please be assured that our staffing numbers run in line with our residents needs. I use a tool where each...
It is wonderful to hear that staff care and do their best and I understand that it may seem that staffing numbers are low, particularly when the buzzers are going or there are incidents. Please be assured that our staffing numbers run in line with our residents needs. I use a tool where each individual residents needs are recorded and it formulates how many staff are required for each shift and we run in line with that. In addition, we have two senior staff on ever shift, the deputy manager, a business support manager and myself and we are all able to offer assistance and support to care staff as and when required and we do this. Thank you for your kind review.
Review from Lea-Ann L (Friend of Resident) published on 26 April 2024 Submitted via Website•
Overall Experience
Upon visiting the home I was overwhelmed with the standard of care delivered. I had a discussion with the general manager and was very touched by how caring and passionate she came across.
Nothing was too much trouble and it is evident with the team she leads. thank you.
Nothing was too much trouble and it is evident with the team she leads. thank you.
The home was presented...
Upon visiting the home I was overwhelmed with the standard of care delivered. I had a discussion with the general manager and was very touched by how caring and passionate she came across.
Nothing was too much trouble and it is evident with the team she leads. thank you.
Nothing was too much trouble and it is evident with the team she leads. thank you.
The home was presented well with no odour and inviting, the residents were engaged as well as looked cared for.
Review from Susan H (Friend of Resident) published on 7 November 2023 Submitted via Website•
Overall Experience
As soon as we entered the building, it had a warm, friendly feeling and smelled nice. The staff were so friendly. On seeing our dear friend, I was over the moon; her room was so lovely and cosy; she was sitting waiting for us, looking so fresh, clean and happy. We are so pleased with this place; I...
As soon as we entered the building, it had a warm, friendly feeling and smelled nice. The staff were so friendly. On seeing our dear friend, I was over the moon; her room was so lovely and cosy; she was sitting waiting for us, looking so fresh, clean and happy. We are so pleased with this place; I would not hesitate if I had to put my family members here.
The walls have been painted by an artist country scenes etc, amazing. We had a lovely visit with a nice cup of coffee.
The walls have been painted by an artist country scenes etc, amazing. We had a lovely visit with a nice cup of coffee.
Many thanks for looking after our dear friends so well.
↩Reply from Kath Henness, Registered Manager at Silver Birches
This is such lovely feedback to receive, thank you. So much effort has been made in improving the aesthetic appearance of Silver Birches over the past few months, and we are so pleased that our customers and their families are enjoying the benefits this affords. The sentiment that we work in our...
This is such lovely feedback to receive, thank you. So much effort has been made in improving the aesthetic appearance of Silver Birches over the past few months, and we are so pleased that our customers and their families are enjoying the benefits this affords. The sentiment that we work in our customer's homes is so poignant to us and drives us to ensure that our residents have a home-from-home experience during their stay at Silver Birches. Our own activities co-ordinator is the artist responsible for the décor on the first floor, and she has certainly done an exemplary job in creating some wonderful scenes for our customers to enjoy. I shall ensure that this positive feedback is shared with the whole team. Thank you.
Review from Valerie P (Daughter of Resident) published on 5 September 2022 Submitted via Website•
Overall Experience
My mom has been a resident here since May with dementia. I couldn't have wished for a better home for her. The staff are so lovely and friendly. They make you feel part of a family, and nothing is too much trouble for them. I don't worry about my mom like I used to; I know she is being well looked...
My mom has been a resident here since May with dementia. I couldn't have wished for a better home for her. The staff are so lovely and friendly. They make you feel part of a family, and nothing is too much trouble for them. I don't worry about my mom like I used to; I know she is being well looked after, and I can phone whenever I want. I would highly recommend Silver Birches care home. I can't thank them enough.
Review from S W (Sister of Resident) published on 31 August 2022 Submitted via Website•
Overall Experience
Care at Silver Birches is very good. I have never felt any anxiety about the way my brother is cared for, and the staff always keep me informed if any problems arise. The home is a little shabby but always scrupulously clean and fresh.
Care at Silver Birches is very good. I have never felt any anxiety about the way my brother is cared for, and the staff always keep me informed if any problems arise. The home is a little shabby but always scrupulously clean and fresh.
Review from D B (Sister of Resident) published on 25 August 2022 Submitted via Website•
Overall Experience
Outstanding care. The staff are very thoughtful and caring. The home is always clean, and if there are any issues with my sister, they always ring me. The individual rooms are very nice, complete with a bathroom.
Outstanding care. The staff are very thoughtful and caring. The home is always clean, and if there are any issues with my sister, they always ring me. The individual rooms are very nice, complete with a bathroom.
↩Reply from Michelle Bisseker, Registered Manager at Silver Birches
Thank you for your feedback; it means a lot to us that you can see our commitment to high-quality care. We will share this with the rest of the team here at Silver Birches. Thank you again.
Review from K T (Husband of Resident) published on 24 August 2022 Submitted via Website•
Overall Experience
My wife has been at Silver Birches for four years and is generally very happy. I usually see her once a week in her room, which is usually clean, and she is well presented. There are occasions when the staff seem to be overworked or maybe they are just short of staff on a particular day, but...
My wife has been at Silver Birches for four years and is generally very happy. I usually see her once a week in her room, which is usually clean, and she is well presented. There are occasions when the staff seem to be overworked or maybe they are just short of staff on a particular day, but generally, she appears to be well looked after, and I have no serious complaints.
I can’t comment on any functions that she takes part in, as I’m not there, and her Alzheimer’s condition makes it difficult for me to understand, as she is unable to converse with me in any meaningful manner.
I can’t comment on any functions that she takes part in, as I’m not there, and her Alzheimer’s condition makes it difficult for me to understand, as she is unable to converse with me in any meaningful manner.
However, overall I am satisfied with the treatment received at the home.
Review from Susan G (Daughter of Resident) published on 24 August 2022 Submitted via Website•
Overall Experience
Silver Birches suits my mum.
It is very homely, clean and well thought out.
It is very homely, clean and well thought out.
All the staff I have met have been polite, friendly and caring - emphasis on the caring as honestly, I am taken aback as to how kind, hard-working and caring they all are. With all the media coverage and most of it not...
Silver Birches suits my mum.
It is very homely, clean and well thought out.
All the staff I have met have been polite, friendly and caring - emphasis on the caring as honestly, I am taken aback as to how kind, hard-working and caring they all are. With all the media coverage and most of it not good with 'care homes' and negative talk, I found myself feeling like I didn't want my mum to go into any care homes, but I have to admit my mum's experience and mine have been nothing but wholly positive and a good journey, and I know she is in a good place, safe and happy.
Even though management and staff have a lot to do, 'we' are never left feeling we are an afterthought, nothing is too much trouble, and they all seem happy to be there.
I have no problems in recommending Silver Birches; it is small, perfectly formed and highly organised.
It is very homely, clean and well thought out.
All the staff I have met have been polite, friendly and caring - emphasis on the caring as honestly, I am taken aback as to how kind, hard-working and caring they all are. With all the media coverage and most of it not good with 'care homes' and negative talk, I found myself feeling like I didn't want my mum to go into any care homes, but I have to admit my mum's experience and mine have been nothing but wholly positive and a good journey, and I know she is in a good place, safe and happy.
Even though management and staff have a lot to do, 'we' are never left feeling we are an afterthought, nothing is too much trouble, and they all seem happy to be there.
I have no problems in recommending Silver Birches; it is small, perfectly formed and highly organised.
'Thank you'.
Review from Rachel K (Daughter of Resident) published on 23 August 2022 Submitted via Website•
Overall Experience
Would just like to say that the staff at the care home have cared for my mom in very difficult circumstances and still always found the time to support me with advice or just a friendly chat, and they always have my mom's best interests at heart.
Would just like to say that the staff at the care home have cared for my mom in very difficult circumstances and still always found the time to support me with advice or just a friendly chat, and they always have my mom's best interests at heart.
Review from Susan R (Daughter of Resident) published on 23 August 2022 Submitted via Website•
Overall Experience
My mum has been in care since March 2020, and I can honestly say I couldn’t be more delighted with her care. I know my mum is happy as she tells me when I visit her. I can say thank you to Silver Birches for your continued care and support in what is challenging time’s for us all .
My mum has been in care since March 2020, and I can honestly say I couldn’t be more delighted with her care. I know my mum is happy as she tells me when I visit her. I can say thank you to Silver Birches for your continued care and support in what is challenging time’s for us all .
Bed Vacancies
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Frequently Asked Questions about Silver Birches
What types of Care is Silver Birches registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Silver Birches have?
There are 50 Single Rooms.
What are the Facilities & Services at Silver Birches?
Pet Friendly (or by arrangement), Wheelchair Access, Gardens, Residents Kitchenette are some of the Facilities & Services.
How far is Silver Birches to the centre of Birmingham?
6.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Silver Birches to verify any information. View our terms and conditions. Silver Birches has a Basic Service -what a Basic Service includes.