The Manor House

1 Walsall Road, Willenhall WV13 2EH
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8.3 3 Reviews
  • The Manor House, Willenhall
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £650 – £750
  • Self-Funded Residential Dementia Care: £680 – £780
  • RESPITE Self-Funded Residential Care: £650 – £750
  • RESPITE Self-Funded Residential Dementia Care: £680 – £780

Final fee will be based on completion of assessment of needs assessment.

These prices are only a guideline, please contact The Manor House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • MANOR CARE GROUP LTD

Person in charge

  • Davinder Kaur (Care Manager)

Local Authority / Social Services

Admission Criteria

  • Based upon assessments, emergency respite accepted.
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (1)

Visiting

  • Pre booking required (appointment system) to avoid busy times. Bookings can be arranged the same day and visiting times are 10am - 8.30pm Monday to Sunday.
    Please avoid mealtimes 12.30-1.30pm, 5-6pm.

Parking

  • On site car park.

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The Manor House Reviews (3)

8.3

The Manor House has a Review Score of 8.3 (8.291) out of 10, based on 2 reviews in the last 2 years.
Over all time The Manor House has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
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Date Published
  • 3
  • 2
  • 2
  • 2
  • 1
Reviewer Connection to The Manor House
  • 2
  • 1
Total of 3, showing 1-3
Review from Christine E (Sister of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Good clean home excellent housekeeping staff are friendly and caring and residents are taken out on a regular basis.Every day they have activities and games. Families are kept informed and updated when they have to lock down due to illness or infections,we consider ourselves privileged to know our
brother and uncle is so well cared for and happy
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maxene F (Daughter of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has mixed dementia and has been a resident of Manor Care Home for the last 6 months.
After some initial problems with mom being unsettled, all is well even though mom is now aggressive at times. The staff are not fazed by this and each time the family visit mom, staff are attentive and aware
of mom's mood, appetite and general well being.
Management are approachable and keep the family informed regarding mom.
We have no issues with the home at all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Penny H (Daughter of Resident) published on 20 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my parents were cared for at Manor House at the end of their lives, my mother for four months, to April 2016, my father for over two years to April 2018. Both had dementia and my father was eventually bedridden.
I truly believe they had the best possible care. The home is run extremely efficiently;
any concerns we raised were acted on immediately and with effect. The staff are professional, kind, compassionate and invariably good-humoured. They frequently went beyond the call of duty to ensure my father was as comfortable and content as possible. I cannot thank them enough for all that they did and it is a great comfort to me to know that he ended his days among such lovely people.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.3 (8.291)

Overview of Review Score

The Review Score of 8.3 (8.291) out of 10 for The Manor House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for The Manor House is calculated as follows: ( (20 Excellents x 5) + (4 Goods x 4) ) ÷ 24 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.458 Points relating to the number of positive Reviews for The Manor House is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 2 Positive Reviews ÷ 6 = 0.333
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Manor House

What types of Care is The Manor House registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Manor House have?

There are 28 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at The Manor House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Manor House to the centre of Willenhall?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Manor House to verify any information. View our terms and conditions. The Manor House has an Basic Service - more info.