The Croft

The Croft is well managed and a beautiful and very clean (in looks and smell) care home. It is home from home with lovely furniture and decor. The staff are professional, caring and very friendly. My mother gets the very best care and is treated with respect and dignity. The lines of communication are always open on a daily basis and I am consulted on my mother's care regularly. The food looks wonderful and my Mom has put weight on which she needed to. In the summer the residents were out in well-kept gardens enjoying the sunshine. When activities were not restricted due to Covid-19 there were many opportunities for Mom to join in and it was lovely to see her dancing to the D-day celebrations there. On my visits, the staff welcome me and are friendly and I notice how well all residents are treated.

Thank you.

Excellent residential home.

My mum has been in poor health this month but the staff at The Croft have ensured that a healthcare professional has been called immediately. I live 20 miles away and this is a great comfort to me.

The Croft stands out as a care facility. It is warm and friendly, well staffed with staff who all genuinely care about the residents at the home, They are always approachable and prepared to go the extra mile to help both the residents and the friends and family of these residents. When my mother just went in she was frail and isolated she is now returning to her former self joining in with activities and joking with the staff.

The staff are always welcoming and polite. Whenever I see them with Dad they are kind towards him, caring and take their time with him. They never rush. Nothing seems to be too much trouble for them. The proof is that Dad seems happy, comfortable, warm and well looked after. Having visited him, you always leave in the knowledge he is safe and you can walk away without worry. It's a very, very well run establishment.

The Croft is a very well run and friendly care home. The staff all do a tremendous job and look after my father extremely well. His needs are met at all times and he is well cared for. I can see why the CQC report awarded The Croft an outstanding rating. First class all round.

She has been encouraged to take part in activities and enjoyed them when she has made the effort. The senior staff have all been very helpful in explaining how things are and answering any questions.

I am treated with kindness from all the staff and helped with duties that I find a little difficult at times!! I find I can have personal advice from senior staff in certain matters which is appreciated. The standard of my nice bedroom is lovely and very nicely kept. I much appreciate every asset!!

Very clean and friendly home. Staff seem proficient in caring for residents and maintain a friendly, homely atmosphere. Comfortable facilities, bedroom a little small but quite adequate. Good activities planned for residents but my mother can't do them all. Fees quite expensive but not out of line with other homes.

Friendly and caring staff. Looked after me very well. Can't grumble about anything.

I usually come with my friend to see her sister and I can only say I find everything and everyone excellent, very helpful and friendly. I would certainly recommend the home and be happy to stay here myself should the need ever arise.

When my friend and I first visited my sister we were absolutely thrilled how warm and welcoming it was. The staff are so kind and helpful. The furnishings are so tasteful and comfortable, home from home. I'm so pleased for my sister.

The home is warm and always looks clean. The staff are approachable and supportive. The food appears varied and of a reasonable standard.

Have been made comfortable in unusual surroundings. Senior Staff and other members of staff ensure my comfort during day and night - I feel safe. My requests, which vary from hospital appointments to well being, I cannot fault.

It's alright, food is nice, service is nice. The staff are friendly and caring. There is always plenty going on. They encourage me to be independent and don't rush me to go to bed at night. I don't sleep too well at night and the staff are here if I need them. I like to get up early and the night staff help to get me dressed early.

Easily the best care home in Wolverhampton.

When my mother arrived she was in need of care and support, especially overnight. She has been very well looked after and has put on a little weight having been very thin. She is happy although confused and is continually grateful for the care she is receiving. The staff are all friendly and helpful and my mother is offered choices of meals although mostly unable to choose. She is also encouraged by staff to participate with other residents which is something she would not do without some help. The family and I are very pleased with the care she is reiceving.

The home is comfortable and homely with friendly and caring staff. We are very fortunate to have found this home for my mother. We can trust the staff to do their very best for her.

On several occasions, mum has needed urgent medical attention. This has been spotted by staff in a timely manner and dealt with appropriately. I cannot stress too much how happy I am with the care provided.