Coton Grange

Stockwell End, Tettenhall, Wolverhampton WV6 9PH
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9.3 57 Reviews
  • Coton Grange, Wolverhampton
Coton Grange is a newly refurbished care home that has undergone recent modernisation to ensure all accommodation is specially equipped to meet the needs of the home’s residents. Each bedroom that has en-suite facilities includes adapted facilities to maintain the safety of residents at all times.

Everyday engaging activities by staff are organised, which include seasonal entertainment and traditional activities such as a walk to the local pub or visiting an art gallery.

The home provides a varied diet which is nutritional and healthy. The individual dietary needs of each resident are always taken into consideration.

A large garden provides an outdoor space where residents can relax and many rooms have good views of the Staffordshire Golf Club.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £825
  • Self-Funded Residential Dementia Care: from £850
  • RESPITE Self-Funded Residential Care: from £875
  • RESPITE Self-Funded Residential Dementia Care: from £875

These prices are only a guideline, please contact Coton Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Rimpi Kaur (Registered Care Manager)

Local Authority / Social Services

Admission Criteria

  • Self funders, Local authority, NHS referrals
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (24)

Visiting

  • Visitors welcome.
    Visiting times:
    10-12pm
    1.30-4pm
    5.30-7pm


    Protected meal times.

Parking

  • Car park located at front of the building.
    Has designated disabled parking.

Coton Grange Reviews (57)

Total of 57, showing 21-40
9.3

Coton Grange has a Review Score of 9.3 (9.281) out of 10, based on 6 reviews in the last 2 years. Over all time Coton Grange has 57 reviews.

Overall Experience

  • 33
  • 24
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Date Published

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Review from Christine P (Next of Kin) published on 14 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my next of kin was only with Coton Grange for a relatively short time, she was very happy and content whilst there. She loved her room and the kindness and care of the staff was second to none. She couldn't get enough of the food, especially the puddings. When she was suddenly taken ill at
the home, the staff were quick to respond and get her the medical care she needed. They showed compassion and support towards me when she passed away. I would highly recommend them to anyone.

Reply from Bal Kular, Owner at Coton Grange

Hi Christine, your feedback is very reassuring, I shall pass it on to the team. Kind regards.

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Review from S A (Niece of Resident) published on 18 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has only been here three weeks but I am happy that she is being well-cared for.

Reply from Bal Kular, Owner at Coton Grange

Thank you,
Your feedback is valued.
Regards

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Review from I K (Son of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In July of 2019, my mother was placed in Coton Grange after an illness and short stay in hospital. Due to the relaxed atmosphere and good standard of care, my family decided that my mother's longterm care should be within the home. I am happy with the overall care of my mother. I am updated regularly
if she is unwell or if she needs to see a doctor. I know she is safe.

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Review from A B (Niece of Resident) published on 4 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt was a resident at Coton Grange for about 2 1/2 years until sadly dying of a heart attack in March 2019. At all times she was treated kindly and with respect by all the carers and management.

Reply from Bal Kular, General manager at Coton Grange

Many thanks. Your feed back will be shared with the team.
Regards


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Review from Linda H (Daughter of Resident) published on 19 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was always treated with affection and warmth, from all staff from all staff from management, carers, cleaners and cooks. They tried to make her feel safe and secure and loved. Their support was invaluable to her family at a difficult time. Management were always approachable.

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Review from Jennifer E (Daughter of Resident) published on 15 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the staff who have dealt with my father through very difficult times as his dementia progressed. They were always kind and supportive and I would recommend them highly.

Reply from Bal Kular, Owner at Coton Grange

Many thanks for the positive feedback.


Kind regards.

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Review from Roger C (Son of Resident) published on 3 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and helpful staff.

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Review from Brian B (Son of Resident) published on 2 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is very well cared for at the home and always appears relaxed and comfortable. He welcomes the attention paid to him by the staff and the support they provide. I feel comfortable knowing my father is safe.

Reply from Bal Kular, Owner at Coton Grange

Thank you very much for the feedback, which helps us monitor and sustain a good level of service.

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Review from Sue H (Daughter of Resident) published on 17 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is very happy at Coton Grange and that is all that matters for the family. She is treated with care and respect.

Reply from Bal Kular, Owner at Coton Grange

Many thanks for the review Sue. It helps us understand our service and improve where we need to.
Regards
Owner.

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Review from David W (Husband of Resident) published on 6 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring, excellent staff, very high standards, clean and comforting. I feel that my wife is getting great support so there are no worries for me. Visiting is always a pleasure.

Reply from Bal Kular, Owner at Coton Grange

Thank you, David, very reassuring to hear.

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Review from Nigel M (Son of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not have wished for a better care home for my Mum's last few months of her life. The support and care was excellent.

Reply from Bal Kular, Owner at Coton Grange

Thank you for completing the review. It will be passed on to the team.


Kind regards

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Review from Margaret B (Resident) assisted by family/friend published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was looked after very well all the nurses were very caring there was nothing too much for them to do for me.

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Review from Roy W (Son of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything excellent. No adverse comment.

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Review from Fred H (Son-in-law of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited many other care homes we made an unannounced visit to Coton Grange to view.
From the outset, we were impressed by the enthusiasm of the staff members and the overall operation of the facility. Fifteen months later we are still impressed by the dedication of all members of staff, residents
are warm, clean and well looked after. Pastoral care is excellent all involved have hands-on can do attitude. Any concerns are well resolved immediately highly recommended.

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Review from Kenneth C (Cousin of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been with Coton Grange for the past 4 years while he has been there. He has been treated with dignity and respect and is opinions are asked at all times.
The meals are very good and the cleanliness of the home is good and is tastefully furnished throughout. The security aspect is good
and if there are any issues with my relative I am kept informed at all times. The home is a very large lounge/dining area to have meals together and socialise it also as a very large garden area and patio residents can relax in the summer months. I would not hesitate to recommend this care home to anyone.

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Review from Sheila B (Niece of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The manager of this home is extremely caring and always ready to talk to me about my Aunt. All the staff are helpful, patient and caring to all the residents who all look clean and well cared for. The lounge is clean.

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Review from J L (Resident) assisted by family/friend published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very friendly, helpful and caring. I have a comfortable, quiet room overlooking golf course. Activities are arranged regularly and I can join in if I want to. Staff approachable and listen to my requests.

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Review from Claire P (Daughter of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The managers are polite, considerate, understanding and very knowledgeable about dementia care. From my first phone conversation with them I have felt reassured that Coton Grange is the right home for my mum.
The managers and staff create a happy atmosphere. Senior staff turnover is extremely low which
I find very encouraging. Pleased to know all the staff receive training in dementia care and have updates.
All the staff are non-judgemental. I visit at random times and have never seen anything which concerns me. The kitchen and laundry staff are always very friendly and know the residents.
Activities and entertainment are good and appropriate for residents. I would have no hesitation in recommending Coton Grange.

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Review from E D (Relative of Resident) published on 29 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although we only keep in phone contact weekly and visit monthly, we have found the staff very helpful, keeping us informed even if our relative only has a cold. They were extremely good when my relative had a short spell in hospital.
A friendly and welcoming place.

Reply from Bal Kular, Director at Coton Grange

Many thanks for the review. Although it is very positive, we would ask you to view the activity agenda upon your next visit. As you only visit once a month and we don't have an email for your family, we are unable to send you pictures of events that take place. Kind regards.

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Review from M W (Son of Resident) published on 14 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I believe my mother is receiving the best care she can during what is a difficult period in her life.

Reply from Bal Kular, Director at Coton Grange

Many thanks for the positive review, very much helps us understand and improve our service. We shall try to adjust activities to suit your mum better.

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Current Review Score: 9.3 (9.281)

Overview of Review Score

The Review Score of 9.3 (9.281) out of 10 for Coton Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.681 for Coton Grange is calculated as follows: ( (51 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 72 Ratings = 4.681

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Coton Grange is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

Meet the Team (1)

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Rimpi Kaur

Job Title: Registered Care Manager

Joined: 2016

My name is Rimpi Kaur and I am the registered care manager for Coton Care- Coton House and Coton Grange.


I have been working in elderly care specialising in Dementia since I was 16 years old, and have found the journey to management for the last 10 years, in various establishments very rewarding, every single step of the way.


I hold a Level 5 NVQ Health and Social Care Diploma, Level 3 NVQ Health and Social Care Diploma, and various other training and qualifications for my ongoing personal development.


I have been with Coton Care for over 9 years, starting my journey as a Deputy Manager. I work alongside an extremely dedicated friendly workforce who are always eager to learn and hard working. Together we aim to achieve providing our residents with person centred care and create a friendly homely atmosphere for our residents and their loved ones. We welcome you to visit our website and come in and visit us.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coton Grange to verify any information. View our terms and conditions. Coton Grange has an Enhanced Service - more info.