Evendine House

Evendine House, Evendine Lane, Colwall, Malvern WR13 6DT

Evendine House, Malvern, Worcestershire
Evendine House, Malvern, Worcestershire
Evendine House, Malvern, Worcestershire

Evendine House "really is a home with a difference". It offers a real home from home feel in a country house hotel style environment. The care team have been described as "incredible", "extraordinary" and "extremely loving". Everyone strives to make living at Evendine fun, fulfilling, relaxing and worry free. Evendine is in a beautiful rural setting at the foot of the Malvern hills with lovely gardens. Additionally there are a wide range of activities which are tailored to the interests of each individual resident. Catering and dining? well please come and see the wonderful home cooked food that Dee and Chris prepare - a veritable feast for the nose, eye and tongue! Please visit the Home at anytime and see the real difference that Evendine offers.

Group: Blackadder Corporation Ltd

Person in charge: Sally Yeomans (Registered Manager)

Local Authority / Social Services: Worcestershire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 20 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: 55. Ages 55+.

Single Rooms: 18

Shared Rooms: 1

Rooms with ensuite WC: 19

Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

any time 24 hours a day 7 days a week

Parking:

plenty of on-site parking

Latest Care Quality Commission* Report on Evendine House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Evendine House has a Review Score of 9.7 (9.735)

The Review Score of 9.7 (maximum of 10) for Evendine House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Evendine House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.735 for Evendine House is calculated as follows: ( (115 Excellents x 5) + (39 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 155 Ratings = 4.735

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Evendine House is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 10 Reviews ÷ 4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    11
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Evendine House?

  • Extremely LIKELY
    11
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Evendine House

  • Daughter of Resident/Service User
    8
  • Son of Resident/Service User
    3
  • Friend of Resident/Service User
    1
  • Wife of Resident/Service User
    1

Mum has just moved to a new room in her care home. She loves the space and views from her windows. She is continuing to be really well cared for and despite decreasing mobility, all the staff look after her so well.
I never worry about how she is being cared for. I am always made to feel welcome.

How likely would you be to recommend Evendine House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Because my husband was a once a week day care visitor and knew all the staff, when he developed a chest infection after a fall, our doctor contacted the home. There was actually a room available at that point so they agreed to take him. Unfortunately, in spite of careful nursing and antibiotics, his condition deteriorated and he needed to be transferred to hospital where he lingered for a further 3 weeks before he finally passed peacefully away. But the love and care he received at Evendine House were exemplary.

How likely would you be to recommend Evendine House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care home is kept very clean and tidy and the rooms are cleaned and the beds changed. My mother is looked after well, she can be difficult but everyone is understanding. The staff are very friendly and do their best and are helpful. The food is good, plenty of change and things to eat. It is very warm and cosy.

How likely would you be to recommend Evendine House? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

A very homely and caring environment. The staff are happy to cater for all individual need.
Activities are entertaining and stimulating and adapted to individual requirements.
Staff including cooks, handyman, activities co-ordinator are a delight and nothing is too much trouble.

How likely would you be to recommend Evendine House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I visit dad at different times of the day/days and the staff are always happy and easy to talk to and care about dad and the other residents.
Dad has a range of meals and snacks of which I see due to visiting at different times.
His room is warm, bed is always made and the bathroom is clean.
His doctor comes if he needs him/her.
On the whole, I am happy and dad is happy with being there. He gets visitors and all are made to feel welcome.

How likely would you be to recommend Evendine House? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother, who suffers from dementia, has lived at Evendine House since February 2015. She has been cared for very kindly and with great sensitivity. When we visit, we are always impressed by the constructive and mature relationship between the members of staff and all the residents. The environment is as "normal" as possible. The standards of comfort are high and the quality of the cuisine is impressive. The residents clearly enjoy the activities that are arranged. Administration of medication is managed punctiliously, but with a light touch.

The standard of management is very high. All the members of staff are professional, friendly and pleasant to deal with. I should add that my wife and I are also most grateful to Evendine House for making it so straightforward for us to take my mother out for lunches and other activities.

Altogether, this is a very impressive residential care home.

How likely would you be to recommend Evendine House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have visited many homes in my lifetime visiting friends and family. Evendine House is up there with the best. It is a pleasure to visit. The staff are always welcoming, an afternoon means tea and home-made cake! Evendine House is clean and tidy and the other residents appear contented and comfortable in their surroundings. Best of all, it feels like home. There are regular activities to keep mind and body as active as possible. A lovely place.

How likely would you be to recommend Evendine House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Evendine House is not a purpose built care home and therefore has shortcomings which are not easily correctable. It is a pity that the development plans appear to have sunk without trace. The excellent and caring staff do a good job in less than ideal circumstances.

How likely would you be to recommend Evendine House? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

geoff butcher, owner at Evendine House responded to this review on 08 Feb 2017:

It is not our wish or intent to own or operate "a purpose built care home" - we believe our residents prefer a homely ' 4 star Country House hotel' style of accommodation which is exactly what Evendine provides. Further, the "development plans have not sunk without trace" we have obtained full planning permission for a wonderful extension which will be built in the same style as the current building and give us a cinema, beauty treatment room, sun-filled atrium, activities room and much much more.
The reviewer had previously verbally indicated that she was entirely happy with all aspects of Evendine and the care we provide.

My mother has lived at Evendine House for just over 6 years. The care she has received has always been very good. During this 6 year period there has been 1 change of ownership and 1 new Manager; throughout these changes, the high standard of care remained constant. All residents appear to be understood, enjoyed and valued for their individual personalities and unique ways. My mother’s changing needs have been respected and quickly responded to, from everyday personal requirements to the preparation of specific dishes for dietary requirements. Visitors are greeted with a friendly welcome and are looked after with refreshments. I have always found Management to be readily available and quickly answer any queries. Overall Evendine offers a homely, comfortable and well-maintained environment to its residents and visitors alike.

How likely would you be to recommend Evendine House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Evendine House care for my father very well. All the staff are patient, courteous and see to all of his needs.
We as a family have been very happy with the care he gets.
The food is always good and it feels like my father's home.
We are always made welcome when we visit too.

How likely would you be to recommend Evendine House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother had four extremely happy years at Evendine House. From the moment she arrived until the day she died, the staff showed exceptional love and care and I felt they really know her. The atmosphere in the home was always welcoming and the carers always greeted us and looked after us too. It is a real home from home and is a truly wonderful place.

How likely would you be to recommend Evendine House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

There is always a friendly and welcoming atmosphere at Evendine. My mothers individual needs are catered for with kindness and sensitivity. I think the standard of care is excellent.

How likely would you be to recommend Evendine House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We are so pleased with the progress mum has made since moving to Evendine House. She was re-gained a sense of daytime vs night-time and has become sociable with the other residents, joining in with all the activities laid on. All this in just a few weeks. We have nothing but praise for the staff!

How likely would you be to recommend Evendine House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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