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Burcot Grange Care Home

23 Greenhill, Burcot, Blackwell, Bromsgrove, Worcestershire B60 1BJ
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Residents and staff are members of a caring familyP E(Son of Resident/Service User)
Burcot Grange Care Home, Bromsgrove
My mum has been there for a year and is safe, secure and happyP E(Son of Resident/Service User)
Burcot Grange Care Home, Bromsgrove
All of the staff treat her with kindness, compassion and dignity.A P(Son of Resident/Service User)
Burcot Grange Care Home, Bromsgrove

Burcot Grange Care Home is situated in the rural village of Blackwell. Offering stunning views of the countryside, there is a calm and tranquil atmosphere. All rooms are en suite, offering privacy and a space for residents to make their own. Across the home, residents also benefit from cosy living spaces and spacious dining areas, so whether looking for a quiet spot to watch the world go by or have...  

Care Provided by Burcot Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,845N/A
Burcot Grange offers a beautifully unique home.

Please call for more information about rooms and weekly fees as these are care needs dependant.

Contact Burcot Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Victoria Osborne(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (6)
  • Single Rooms with ensuite Wet Room (28)
  • Couples/Companion Rooms with ensuite Wet Room (6)

Parking

  • Plenty of parking at Burcot Grange and at the New Home The Lodge at Burcot Grange.

Burcot Grange Care Home Reviews (112)

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9.8

Burcot Grange Care Home has a Review Score of 9.8 (9.780) out of 10, based on 16 reviews in the last 2 years. Over all time Burcot Grange Care Home has 112 reviews.

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Review from Ian (Son of Resident) published on 10 February 2016 Submitted via Postal Card
Overall Experience

Burcot Grange is the perfect care home , it has exceptional well maintained garden which the residents can enjoy and the home itself is large and spacious. Nothing is too much trouble for the staff. They are very professional and very helpful! They will always go the extra mile to help the residents and keep them happy. I wish I could live there myself!

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Review from Barbara (Daughter of Resident) published on 10 February 2016 Submitted via Postal Card
Overall Experience

There are many reasons why I recommend Burcot Grange to anyone looking for residential care. Since becoming a resident mum has often spoken of how good the staff are (for example she completely relies on caring staff to administer her various medicines) and of how much she likes her accommodation. It is comfortable, warm and clean with beautiful views of the extensive well established gardens. She values her quiet privacy when she wants to rest but has only to step out of her door to enjoy an active social life. Knitting groups, yoga classes, games afternoons, film showings, entertainers and quizzes are but some of the many activities she enjoys on a regular basis. The activities programme is varied and impressive for a care home. Mum has always enjoyed her food and has described all the meals as "very good" and "more than enough". Mum usually eats meals in the dining room with other residents. The catering staff (as all the other staff) are helpful and will happily serve meals in her room if she is not feeling well. Coffee, tea, cakes and biscuits are always offered to visitors whenever we go (highly recommended!) Mum tends to wake up during the night and has spoken warmly of the care night staff have shown her at these times. The professional support given by the many hard working teams at Burcot Grange helped mum enormously. As a relative i value my contacts with staff who listen to my requests and queries with cheerful courtesy and seek to deal with them promptly and honestly. It seems to me that the prime concern of the staff at Burcot Grange is the welfare of my mum and the other residents. For this i am profoundly grateful!

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Review from Jacqueline (Daughter of Resident) published on 5 February 2016 Submitted via Postal Card
Overall Experience

I viewed several care homes in my area and Burcot Grange was by far the best in my opinion. The buildings are immaculately clean and well decorated, The bedrooms are spacious and light and the residents lounges are homely and welcoming. Meals are nutritious and well presented and most importantly the staff are kind and respectful. Burcot Grange is like a home rather than an institution and we are so glad that our mother can live there.

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Review from P G (Daughter of Resident) published on 1 February 2016 Submitted via Postal Card
Overall Experience

Burcot is a wonderful home. The staff are very attentive to the needs of the residents and guests. The surroundings are quite beautiful and a joy to walk around, especially in the good weather. Although it is quite expensive, the home is value for money.

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Review from S C (Daughter of Resident) published on 1 February 2016 Submitted via Postal Card
Overall Experience

My mother has been in Burcot Grange just over three years. The staff have always been very caring, helpful and friendly. The food is to a high standard and a hot drink is available at any time. As a visitor I am always made very welcome and I can visit at any time of the day or night. Whilst my mother chooses not to take part in the activities provided there is always something going on to occupy the residents.

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Review from Sheila A (Niece of Resident) published on 29 January 2016 Submitted via Postal Card
Overall Experience

Our aunt has been a resident at Burcot Grange for 14 months. We were so thrilled when she was offered a place. She has a lovely room which is always kept extremely clean. The staff are all very pleasant and we know she is well cared for. Whenever we visit we are welcomed with enthusiasm and tea and coffee are always offered. Considering out aunts advancing years we have peace of mind that she is happy in her environment.

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Review from Gaynor F (Daughter of Resident) published on 11 September 2015 Submitted via Postal Card
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An excellent caring home. Attention to detail. Comfortable, warm, good food and wonderful gardens. Old style country house and feels like a homely hotel. Staff are excellent.

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Review from Ian S (Son of Resident) published on 3 September 2015 Submitted via Postal Card
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My mother became a resident of this care home following a week in hospital after she suffered a stroke. The staff were very professional and efficient admitting my mother as well as showing great kindness and empathy for her condition. The original room was small but well equipped. The care of the staff is exceptional. The meals and activities are well thought out and professionally provided. The grounds are an outstanding feature of the home.

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Review from Johnathan A (Son of Resident) published on 6 August 2015 Submitted via Postal Card
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Very friendly, caring, open feeling. A good atmosphere, clean and well maintained throughout.

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Review from Irene L (Sister-in-law of Resident) published on 5 August 2015 Submitted via Postal Card
Overall Experience

Burcot Grange is situated in beautiful grounds in which the wonderful staff are always ready to help in any way. If you were to ever consider residential care for your loved ones I would thoroughly recommend. Burcot Grange as a high quality facility priding itself in the care of its residents.

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Review from Philip H (Resident / Service User) published on 28 July 2015 Submitted via Postal Card
Overall Experience

I have thoroughly enjoyed my stay at Burcot Grange. The food has been to my taste and all the staff have been really kind, cheerful and helpful. There is no area of care that I can criticise and I wouldn't hesitate to recommend Burcot Grange to anyone else.

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Review from Cathy B (Daughter of Resident) published on 20 July 2015 Submitted via Postal Card
Overall Experience

My mother has just spent five weeks on respite care while my dad was in hospital at Burcot. The staff were extremely helpful and caring and supportive towards me and my mother whilst staying there. I would have no hesitation in recommending Burcot as a wonderful place to stay. The grounds and home itself were very highly kept to a very good standard.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (8)

Accreditations

There are no accreditations posted yet for Burcot Grange Care Home.

Meet the Team (6)

Victoria Osborne
Victoria OsborneJob Title:General ManagerJoined: 2001

I am passionate about providing outstanding care for all our residents and creating a luxurious atmosphere in which the team can give their best. I believe Burcot provides a home from home to enable residents to feel comfortable with their surroundings. I love the fact that every day is different, with a new challenge to be met in the most open and professional manner.

I believe that the team and I go the extra mile for the residents and relatives to make them feel part of the ‘Burcot’ family.

I take time to get to know all our residents and for us to share our life experiences with each other. I took time out on my wedding day to pop in, so that the residents could see my dress and share part of my special day.

Lisa Tooker
Lisa TookerJob Title:Deputy Manager (Grange)
What I do:
I am here to support the home manager and our team to ensure our residents receive outstanding person-centred care in our beautiful care home, also that our residents feel supported and safe in their new home by the people who are caring for them. I am also here to support our loyal team who on a daily basis endeavour to give the best care they can to the residents who call Burcot Grange home.
I feel that myself and our team always go the extra mile to try and ensure our residents and relatives feel part of the Burcot family.

I feel very lucky to be able to look after residents who have had such life experiences and are willing to share them with myself and the team.

My experience:

I have 25 years’ experience in the care profession and in that time have worked in several places and gained lots of experience from nurses and other health care professionals I have been lucky to work with. I am also a qualified NVQ assessor which enables me to pass on my knowledge to new members of our care team who are looking to forward their career. I have also completed the level 4 in leadership and management programme.

About me:

I live locally to Burcot with my husband and my two dogs who are like my children. In my spare time I have lots of crafting hobbies that I enjoy doing. I am also mad on Disney and regularly enjoy trips to Florida were I can indulge in my passion.

Kiran Chagger-Smith
Kiran Chagger-SmithJob Title:Home Admissions Advisor
What I Do:
The main part of my role within the homes is to meet families who are making enquiries for loved ones. A very sensitive time for most families and friends when choosing the right care home. I take time to understand why we are looking for a care home and to find out about the person, what they are like and their history, where they came from. It’s so interesting to hear about people and what they have gone through in their lives. I also go through managing the assessments with our teams and the paperwork before I hand over to our amazing care team and your new family.

I also work at the marketing for the home, arrange events and network within the local community.

My Experience:

I came into care by accident in 2015, however it’s the best thing that has happened. I love being in care. Although I’m not directly supporting our resident with their care needs, I can do other things like having a coffee and a chat or supporting a resident with a bit of shopping or going for a walk. I also support our families during what can be a difficult time for them.

About Me:

I love living and am always meeting family and friends when I can. They are my everything, I am very grateful for the family I was born into. I love to travel as much as I can and aim for at least 5 holidays a year. The other half and I have just refurbished our first home together which has been a very interesting experience and a learning curve for the next one!!

Ailean Henry
Ailean HenryJob Title:Head of ActivitiesJoined: 2015
What I Do:
I see my role as making people smile, laugh and have fun! I fully believe that positive, physical and mental well-being comes from feeling content within yourself and your surroundings. laughter, feeling happy & secure’ is the best medicine there is. I passionately believe that the whole team has the remit of empowering our residents to feel this way & be part of the Burcot family’.

We ensure our residents’ needs are met by carrying out ‘Life History’ assessments, enabling us to fully plan each resident’s individual needs; intellectual, self-esteem, creative, social and spiritual to name a few. From these histories, I can organise and facilitate the many varied activities we have on offer here at Burcot and within our local community, with whom we have close links.

My experience

I started my working life as a WPC in the Metropolitan Police Force before changing career and going into Nursing (Learning Disabilities). This led me, in turn, to complementary therapies within the NHS. I was the first full-time complementary therapist in the country, and I was privileged to work within peoples’ homes, inpatients units, day centres, hospices and, latterly, chemotherapy units to reduce stress and anxiety for patients. I am an honorary member of a National Complementary Therapy association on whose committee I served. This involved setting national standards, writing more policies and organising national conferences. I achieved my long service medal of 20 years within the NHS.

About me

I enjoy travelling adventures with my family & sport too. My son enjoys & plays American Football, my daughter’s hobby revolves around horses & she show jumps (currently she represents her university) & my stepdaughter is a keen trampolinist! We’ve had a few visits to A&E over the years, as you can imagine with hobbies like these! We all ski or snowboard too, when we get the opportunity. My husband & I enjoy weekly Ballroom and Latin dance lessons, walking, socialising with friends and making the most of our National Trust membership. I try & get to the gym three times a week, to I enjoy Yoga & spin classes & try to get to the gym, although I sometimes swap it for a sit down with a book and a latte!

Toma Kennedy
Toma KennedyJob Title:Administrator
What I do:

I am the home Administrator for both the Grange and the Lodge at Burcot. I provide a dedicated all-round service to the two Homes and supervise the receptionists/administrative team. I am the first point of call for all Finance and HR related queries. My team and I are enthusiastically committed to creating and sustaining good relationships with residents and their relatives alike. We are all here to help.

My experience:

I have been in the admin team, and with Burcot Lodge since it opened in 2017. I have a diverse work history, across both public and private organisations, that has given me great experience and many skills which I bring to my role. In 2019 I won the Cinnamon ‘You make the difference award’ in the Non care category.

About me:

I live in Worcestershire with my husband and two children. We love the outdoors and exploring different parts of Britain and beyond.

Dave Wilkes
Dave WilkesJob Title:Head of MaintenanceJoined: 2013

My role at Burcot Grange covers a variety of tasks, including Health & Safety, making sure all the equipment and the building requirements are kept up to date with the correct regulations in place. My team and I respond quickly to any problems or queries that arise: no job is too big or too small.

My experience

I have worked at Burcot for five years, I started part-time and was made to feel welcome straight away by the residents and staff. When the position of Head of Maintenance became available, I had no hesitation in applying for the role. Before working at Burcot Grange, I worked for myself fitting kitchens and bathrooms.

About me

I have two grown-up lads and we enjoy going to watch the football together. We all support Liverpool FC and we go to Anfield whenever we manage to get tickets. I also enjoy listening to live music and I try and go to a gig as often as I can. I play Crown Green bowls a few times a week and I am the Captain of the Thursday Evening side.

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