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Burcot Grange Care Home

23 Greenhill, Burcot, Blackwell, Bromsgrove, Worcestershire B60 1BJ
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Residents and staff are members of a caring familyP E(Son of Resident/Service User)
Burcot Grange Care Home, Bromsgrove
My mum has been there for a year and is safe, secure and happyP E(Son of Resident/Service User)
Burcot Grange Care Home, Bromsgrove
All of the staff treat her with kindness, compassion and dignity.A P(Son of Resident/Service User)
Burcot Grange Care Home, Bromsgrove

Burcot Grange Care Home is situated in the rural village of Blackwell. Offering stunning views of the countryside, there is a calm and tranquil atmosphere. All rooms are en suite, offering privacy and a space for residents to make their own. Across the home, residents also benefit from cosy living spaces and spacious dining areas, so whether looking for a quiet spot to watch the world go by or have...  

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Care Provided by Burcot Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,845N/A
Burcot Grange offers a beautifully unique home.

Please call for more information about rooms and weekly fees as these are care needs dependant.

Contact Burcot Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Victoria Osborne (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (6)
  • Single Rooms with ensuite Wet Room (28)
  • Couples/Companion Rooms with ensuite Wet Room (6)

Parking

  • Plenty of parking at Burcot Grange and at the New Home The Lodge at Burcot Grange.

Burcot Grange Care Home Reviews (118)

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9.9

Burcot Grange Care Home has a Review Score of 9.9 (9.893) out of 10, based on 22 reviews in the last 2 years. Over all time Burcot Grange Care Home has 118 reviews.

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Showing 118 reviews matching selected criteria
Review from Wendy E (Resident / Service User) published on 4 September 2026 Submitted via Postal Card
Overall Experience

Burcot Grange continues to care for me in a way that feels like home from home. All of the care staff without exception have got to know me and are always respectful of my wishes and care needs. The food is excellent and the catering staff allow for my taste and special beverages. I go to a range of activities in the home and have been taken to a garden centre in the wheelchair safe mini bus - i do still enjoy the whole business of gardening. My budgie is a good companion and i have taught him a few words. He is now part of this friendly family atmosphere.

Reply from Lisa Tooker, Deputy Manager at Burcot Grange Care Home

Thank you for taking the time to share such wonderful feedback. We are delighted to hear that Burcot Grange feels like a "home from home" and that you feel respected, valued, and well supported by our care team. It is especially rewarding to know that our staff have taken the time to get to know...  

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Review from Sue C (Daughter-in-law of Resident) published on 4 September 2026 Submitted via Postal Card
Overall Experience
Burcot Grange is a beautiful building and grounds. The staff are all very kind and caring and treat the residents with care and respect

I haven't tasted the food but it always looks very tasty.

Reply from Lisa Tooker, Deputy Manager at Burcot Grange Care Home
Thank you for your kind comments and for taking the time to share your experience of Burcot Grange.

We are delighted to hear that you appreciate our beautiful home and grounds, and that you have found our staff to be kind, caring, and respectful in the way they support our residents. Treating...  

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Review from R W (Daughter of Resident) published on 2 September 2026 Submitted via Postal Card
Overall Experience
Mum has flourished here & is very settled & content! Any medical issues are taken care of. The home is fab & has great activities, which Mum enjoys.
It gives me great peace of mind.

Thank you x

Reply from Lisa Tooker, Deputy Manager at Burcot Grange Care Home
Thank you so much for your lovely feedback. It is wonderful to hear that your mum has flourished since moving to Burcot Grange and that she feels so settled, content, and happy here.

We are delighted that she enjoys the activities on offer and that our team has been able to support her health and...  

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Review from E W (Resident / Service User) published on 27 August 2026 Submitted via Postal Card
Overall Experience

I am very happy here. I feel safe, contented + well-looked after.

Reply from Lisa Tooker, Deputy Manager at Burcot Grange Care Home

Thank you for your lovely feedback. We are delighted to hear that you feel safe, content, and well looked after. Ensuring our residents feel happy, comfortable, and supported is at the heart of everything we do, and your kind words mean a great deal to our team.

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Review from Dorothy E (Resident / Service User) published on 27 August 2026 Submitted via Postal Card
Overall Experience

Staff are all very caring. The physical/personal care has been very good.

Reply from Lisa Tooker, Deputy Manager at Burcot Grange Care Home

Thank you for your kind feedback. We are so pleased to hear that you have found our staff to be caring and that you are happy with the physical and personal care provided. Ensuring our residents are treated with compassion, dignity, and respect is at the heart of everything we do. Your comments...  

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Review from Alison J (Daughter of Resident) published on 27 August 2026 Submitted via Postal Card
Overall Experience
Happy with the welcome my mom had received and with the care shown by all the staff and the friendships mom has made here

I no longer worry about my mom all the time as I know she is happy and cared for

Reply from Lisa Tooker, Deputy Manager at Burcot Grange Care Home

Thank you so much for your kind words. We are delighted to hear that your mum has settled in so well, made meaningful friendships, and feels happy and cared for. Knowing that you have peace of mind and no longer need to worry is one of the greatest compliments we can receive. We will be sure to...  

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Review from C P (Daughter of Resident) published on 21 August 2026 Submitted via Website
Overall Experience

My mother is very happy at Burcot Grange. She feels safe, well cared for & tells us regularly what a lovely place it is. She is gently encouraged but never pressured and all staff treat her and the family as individuals.

Reply from Lisa Tooker, Deputy Manager at Burcot Grange Care Home

Thank you for taking the time to share your experience. It is wonderful to know that your mother feels so positive about life at Burcot Grange and regularly tells you how much she enjoys being here. Creating a safe, caring, and supportive environment where residents are encouraged at their own pace is very important to us. We truly appreciate your lovely comments and your trust in our team.

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Review from N S (Respite Resident) published on 13 July 2026 Submitted via Postal Card
Overall Experience

I found my stay Very beneficial & reassuring. The nursing knowledge & care was excellent, and the general care too. Nothing was too much trouble and everyone so positive and cheerful. My wellbeing on returning home was entirely due to the care I received. The room & facilities were very good. I was checked regularly and could eat in my room if necessary. The meals were good and varied

Reply from Lisa Tooker, Deputy Manager at Burcot Grange Care Home
Thank you for taking the time to share your feedback.

We are delighted to hear that you found your stay so beneficial and reassuring. It is wonderful to know that the nursing care, general support, and positive attitude of our team helped make your experience a comfortable one. Our staff work hard...  

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Review from P C (Son of Resident) published on 21 May 2026 Submitted via Postal Card
Overall Experience

Burcot Grange is a beautiful building and environment with caring and dedicated staff. It is expensive but all private care homes are.

Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home
Burcot Grange really is a lovely setting, with a beautiful building and a warm, welcoming atmosphere. The staff are very caring and dedicated, which makes a real difference.

Thank you for taking the time to complete this review.

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Review from Shelia R (Friend of Resident) published on 27 April 2026 Submitted via Postal Card
Overall Experience

This care home has proved to be a most welcoming and inclusive place. I regularly visit my friend who has made this her permanent home. The staff here are excellent, treating service users with respect and dignity and catering for their individual needs. Any problems or queries visitors may have are dealt with promptly and reassurance given. The administrative staff and those coordinating activities are always keen to give the best possible experiences to the residents and are open to suggestions for new ideas to stimulate all within the care home environment.

Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home
Thank you very much for taking the time to share such thoughtful and positive feedback. We are delighted to hear that you find our care home to be a welcoming and inclusive environment, and that your friend feels comfortable and well supported in her permanent home with us.

Your kind words about...  

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Review from C T (Daughter of Resident) published on 27 April 2026 Submitted via Postal Card
Overall Experience

Mum very happy in her new home. Arrived for respite last summer, and loved it so much has decided to stay on long term. Enjoys all the social events in the day. Loves her dining companions. Very kind carers.

Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home
Thank you for taking the time to share such lovely feedback about your mum's experience with us. We are delighted to hear that she has settled so well and that what began as a respite stay has turned into her long-term home.

It's wonderful to know how much she enjoys the daily social events and...  

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Review from A C (Grandson of Resident) published on 26 August 2025 Submitted via Website
Overall Experience
My grandmother spent nearly two years living at Burcot Grange, and I can't thank the team enough for the exceptional care, kindness, and compassion they showed her (and us) throughout that time.
The work you do in bringing comfort, dignity, and joy to residents in their final months and years is nothing short of incredible. We are so grateful for everything you've done for my grandmother and for us as a family.

Thank you all - we hope to see you again sometime soon.

Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you so much for your kind and heartfelt message.We are truly honoured to have had the opportunity to care for your grandmother during her time at Burcot Grange. It means a great deal to our team to know that the compassion, dignity, and comfort we strive to provide made a difference to both...  

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Review from Kay M (Daughter of Resident) published on 22 July 2025 Submitted via Website
Overall Experience
The quality of private and public rooms, catering, activity and the attention to each detail of my mother's care is first class.
Every member of staff is highly professional and very caring, not just the dedicated "care" team, but also housekeeping, catering, maintenance, activity, reception, administration and management teams. Despite their hectic and challenging schedules, there is always time for a chat. Each person does more than expected to help my mother feel comfortable and secure. My mother is treated as an individual and whilst encouraged to participate in the wide ranging activity schedule, her choices are always respected.
Medical concerns, however small, are picked up, acted upon and shared with me. Any concerns I have are listened to and resolved. I feel reassured that my mother experiences the best possible care provided by excellent management and motivated individuals.

Many thanks to all the wonderful people who contribute to this excellent facility.

Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you so much for your thoughtful and generous feedback.We are truly grateful for your kind words and delighted to hear that your mother feels comfortable, respected, and well cared for at Burcot Grange. It means a great deal to our entire team to know that their efforts are making a meaningful...  

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Review from J H (Respite Resident) published on 14 July 2025 Submitted via Postal Card
Overall Experience

Whilst I appreciate how much it costs to run a beautiful home like this are. I did find it was very expensive although I understand it is in line with other homes of the same quality.

Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you for your feedback - it's truly appreciated. We completely understand your perspective regarding the cost. Maintaining a home of this standard does come with significant expenses, and we strive to ensure that the pricing reflects the quality and experience offered. That said, we're always...  

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Review from Alan S (Son of Resident) published on 2 July 2025 Submitted via Website
Overall Experience
Absolutely everyone at Burcot is very friendly, caring, encouraging and understanding. Their passion shining through for helping and looking after the people who live there.
Issues will always arise - it is how people handle them which is key to me. When issues have arisen everyone involved throughout the whole organisation got straight onto them and resolved - very impressively.
The range of meals is 5 star standard. The range of activities surpasses any other care home I have been involved with over the years, a wonderful mix of entertainment, body movement and for making your brain work - all in an easy going way.

Thank you to everyone at Burcot for looking after Mum.

Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you so much for your kind and heartfelt words. It truly means the world to all of us at Burcot to know that our care and dedication have made such a positive impact on your mum and your family.We believe that compassion, teamwork, and a genuine love for what we do are at the heart of great...  

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Review from Nikki D (Daughter of Resident) published on 27 May 2025 Submitted via Postal Card
Overall Experience

The staff at Burcot Grange were very professional and friendly. Mum had a lovely week with them and would be more than happy to return.

Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you for taking the time to complete this lovely review. We are so pleased mum was happy with her stay and she would be welcome back anytime.

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Review from S S (Son-in-law of Resident) published on 5 February 2025 Submitted via Review Postal Card
Overall Experience

Relative has been at Burcot for one year now and the care, support, dedication and kindness that all staff, both carers and other staff, have shown, has vastly improved the wellbeing of our relative. We could not have asked for more at a very difficult time for our family. It's always a pleasure to visit Burcot and all staff make you welcome and part of the Burcot family.

Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you so much for taking the time to complete this wonderful review. We are so pleased your loved one is doing so well at Burcot Grange and that you, as a family, can see that too. It's always lovely to see you and your family when you visit.

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Review from Keith L (Respite Resident) published on 19 November 2024 Submitted via Postal Card
Overall Experience
Was for post operative respite care.

Apart from limited response to car parking issue and getting TV remote control fixed, everything else was excellent. Nothing was too much trouble. Food was excellent, as were the facilities. Beautiful grounds encouraged me to get out on little walks to build my strength back up. Being able to have my trial without catheter here rather then the hospital was a real bonus.

Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you for taking the time to complete this review. We appreciate your words and feedback and so glad that your stay was able to give you the respite following your operation rather than going home and having the comfort of the team around you.

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Review from Dell P (Resident / Service User) published on 22 October 2024 Submitted via Postal Card
Overall Experience

The welcome was warm and continued during my whole visit. My guests were welcomed with the same warmth. The surroundings were uplifting and I'd be happy to return. Everyone was so kind.

Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you for your kind words. We are so pleased that you enjoyed your stay with us and that you felt the warmth from the team here at Burcot Grange. Hopefully, we will see you again just after Christmas! Thank you for taking the time to complete this review, we are very grateful.

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Review from Simon S (Son of Resident) published on 16 October 2024 Submitted via Postal Card
Overall Experience

Burcot Grange Care Home cared for my dad and my late mum and provided a wonderful standard of care. It was lovely to see the care and attention all staff paid to the residents and I have always been so glad my parents were able to be here.

Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you for your very kind words and for taking the time to complete this review, it means a lot to us. We are so pleased that you are happy with the move Mum and Dad made together for their care needs.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Accreditations

There are no accreditations posted yet for Burcot Grange Care Home.

Meet the Team (6)

Victoria Osborne
Victoria OsborneJob Title General ManagerJoined 2001

I am passionate about providing outstanding care for all our residents and creating a luxurious atmosphere in which the team can give their best. I believe Burcot provides a home from home to enable residents to feel comfortable with their surroundings. I love the fact that every day is different, with a new challenge to be met in the most open and professional manner.

I believe that the team and I go the extra mile for the residents and relatives to make them feel part of the ‘Burcot’ family.

I take time to get to know all our residents and for us to share our life experiences with each other. I took time out on my wedding day to pop in, so that the residents could see my dress and share part of my special day.

Lisa Tooker
Lisa TookerJob Title Deputy Manager (Grange)
What I do:
I am here to support the home manager and our team to ensure our residents receive outstanding person-centred care in our beautiful care home, also that our residents feel supported and safe in their new home by the people who are caring for them. I am also here to support our loyal team who on a daily basis endeavour to give the best care they can to the residents who call Burcot Grange home.
I feel that myself and our team always go the extra mile to try and ensure our residents and relatives feel part of the Burcot family.

I feel very lucky to be able to look after residents who have had such life experiences and are willing to share them with myself and the team.

My experience:

I have 25 years’ experience in the care profession and in that time have worked in several places and gained lots of experience from nurses and other health care professionals I have been lucky to work with. I am also a qualified NVQ assessor which enables me to pass on my knowledge to new members of our care team who are looking to forward their career. I have also completed the level 4 in leadership and management programme.

About me:

I live locally to Burcot with my husband and my two dogs who are like my children. In my spare time I have lots of crafting hobbies that I enjoy doing. I am also mad on Disney and regularly enjoy trips to Florida were I can indulge in my passion.

Kiran Chagger-Smith
Kiran Chagger-SmithJob Title Home Admissions Advisor
What I Do:
The main part of my role within the homes is to meet families who are making enquiries for loved ones. A very sensitive time for most families and friends when choosing the right care home. I take time to understand why we are looking for a care home and to find out about the person, what they are like and their history, where they came from. It’s so interesting to hear about people and what they have gone through in their lives. I also go through managing the assessments with our teams and the paperwork before I hand over to our amazing care team and your new family.

I also work at the marketing for the home, arrange events and network within the local community.

My Experience:

I came into care by accident in 2015, however it’s the best thing that has happened. I love being in care. Although I’m not directly supporting our resident with their care needs, I can do other things like having a coffee and a chat or supporting a resident with a bit of shopping or going for a walk. I also support our families during what can be a difficult time for them.

About Me:

I love living and am always meeting family and friends when I can. They are my everything, I am very grateful for the family I was born into. I love to travel as much as I can and aim for at least 5 holidays a year. The other half and I have just refurbished our first home together which has been a very interesting experience and a learning curve for the next one!!

Ailean Henry
Ailean HenryJob Title Head of ActivitiesJoined 2015
What I Do:
I see my role as making people smile, laugh and have fun! I fully believe that positive, physical and mental well-being comes from feeling content within yourself and your surroundings. laughter, feeling happy & secure’ is the best medicine there is. I passionately believe that the whole team has the remit of empowering our residents to feel this way & be part of the Burcot family’.

We ensure our residents’ needs are met by carrying out ‘Life History’ assessments, enabling us to fully plan each resident’s individual needs; intellectual, self-esteem, creative, social and spiritual to name a few. From these histories, I can organise and facilitate the many varied activities we have on offer here at Burcot and within our local community, with whom we have close links.

My experience

I started my working life as a WPC in the Metropolitan Police Force before changing career and going into Nursing (Learning Disabilities). This led me, in turn, to complementary therapies within the NHS. I was the first full-time complementary therapist in the country, and I was privileged to work within peoples’ homes, inpatients units, day centres, hospices and, latterly, chemotherapy units to reduce stress and anxiety for patients. I am an honorary member of a National Complementary Therapy association on whose committee I served. This involved setting national standards, writing more policies and organising national conferences. I achieved my long service medal of 20 years within the NHS.

About me

I enjoy travelling adventures with my family & sport too. My son enjoys & plays American Football, my daughter’s hobby revolves around horses & she show jumps (currently she represents her university) & my stepdaughter is a keen trampolinist! We’ve had a few visits to A&E over the years, as you can imagine with hobbies like these! We all ski or snowboard too, when we get the opportunity. My husband & I enjoy weekly Ballroom and Latin dance lessons, walking, socialising with friends and making the most of our National Trust membership. I try & get to the gym three times a week, to I enjoy Yoga & spin classes & try to get to the gym, although I sometimes swap it for a sit down with a book and a latte!

Toma Kennedy
Toma KennedyJob Title Administrator
What I do:

I am the home Administrator for both the Grange and the Lodge at Burcot. I provide a dedicated all-round service to the two Homes and supervise the receptionists/administrative team. I am the first point of call for all Finance and HR related queries. My team and I are enthusiastically committed to creating and sustaining good relationships with residents and their relatives alike. We are all here to help.

My experience:

I have been in the admin team, and with Burcot Lodge since it opened in 2017. I have a diverse work history, across both public and private organisations, that has given me great experience and many skills which I bring to my role. In 2019 I won the Cinnamon ‘You make the difference award’ in the Non care category.

About me:

I live in Worcestershire with my husband and two children. We love the outdoors and exploring different parts of Britain and beyond.

Dave Wilkes
Dave WilkesJob Title Head of MaintenanceJoined 2013

My role at Burcot Grange covers a variety of tasks, including Health & Safety, making sure all the equipment and the building requirements are kept up to date with the correct regulations in place. My team and I respond quickly to any problems or queries that arise: no job is too big or too small.

My experience

I have worked at Burcot for five years, I started part-time and was made to feel welcome straight away by the residents and staff. When the position of Head of Maintenance became available, I had no hesitation in applying for the role. Before working at Burcot Grange, I worked for myself fitting kitchens and bathrooms.

About me

I have two grown-up lads and we enjoy going to watch the football together. We all support Liverpool FC and we go to Anfield whenever we manage to get tickets. I also enjoy listening to live music and I try and go to a gig as often as I can. I play Crown Green bowls a few times a week and I am the Captain of the Thursday Evening side.

Frequently Asked Questions about Burcot Grange Care Home

What types of Care is Burcot Grange Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Burcot Grange Care Home have?

There are 28 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at Burcot Grange Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Burcot Grange Care Home to the centre of Bromsgrove?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Burcot Grange Care Home to verify any information. View our terms and conditions. Burcot Grange Care Home has an Enhanced Service -what an Enhanced Service includes.