
Residents and staff are members of a caring familyP E(Son of Resident/Service User)

My mum has been there for a year and is safe, secure and happyP E(Son of Resident/Service User)

All of the staff treat her with kindness, compassion and dignity.A P(Son of Resident/Service User)

Residents and staff are members of a caring familyP E(Son of Resident/Service User)

My mum has been there for a year and is safe, secure and happyP E(Son of Resident/Service User)

All of the staff treat her with kindness, compassion and dignity.A P(Son of Resident/Service User)

Burcot Grange Care Home is situated in the rural village of Blackwell. Offering stunning views of the countryside, there is a calm and tranquil atmosphere. All rooms are en suite, offering privacy and a space for residents to make their own. Across the home, residents also benefit from cosy living spaces and spacious dining areas, so whether looking for a quiet spot to watch the world go by or have...
Care Provided by Burcot Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please call for more information about rooms and weekly fees as these are care needs dependant.
The price(s) shown are provided by the care home. Contact Burcot Grange Care Home for full pricing details and T&Cs.
Contact Burcot Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Berkley Care Group
- Private Owned
Person in charge
- Victoria Osborne(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2018
- Number of floors: 3
Room Information
- Single Rooms (28)
- Couples/Companion Rooms (6)
- Single Rooms with ensuite Wet Room (28)
- Couples/Companion Rooms with ensuite Wet Room (6)
Parking
- Plenty of parking at Burcot Grange and at the New Home The Lodge at Burcot Grange.
Burcot Grange Care Home Reviews (112)
Burcot Grange Care Home has a Review Score of 9.8 (9.780) out of 10, based on 16 reviews in the last 2 years.
Over all time Burcot Grange Care Home has 112 reviews.
Christmas is coming, and everyone is full of Christmas cheer.
Lots of lovely decorations.
Lots of Xmas activities.
My mum has been there for a year and is safe, secure and happy.
We don't have to worry about her.
Thank you, staff, and a very Merry Xmas to all.
Merry Christmas to you and your family too.
All staff are very friendly and genuinely care. Super treatment of Mum on passing of day.
Thank you for completing this lovely review, and so pleased to hear this is how you feel about our team.
A recovery period after major surgery. A very relaxing environment. All staff are exceedingly friendly and accommodating. Great choice of menus, carefully prepared. I thoroughly enjoyed my stay.
Thank you for your lovely review and taking the time to complete this. Thank you for your comments and glad to have supported following your operation.
Any 'hiccup' has been handled with sensitivity and care, making Mum central to any decisions. My sisters and I are delighted with Burcott Grange and would certainly recommend it to anyone.
Many thanks for completing this lovely review.
Mum continues to be very well looked after. All of the staff treat her with kindness, compassion and dignity.
Many thanks for completing this review of Mum's care. The team will be pleased to see this.
Generally, we are very happy with Mom's care. The staff are very accommodating and helpful. Mom is settling down and enjoying her time here but still misses home but this is no reflection on the care and commitment of Mom's carers who were very understanding of her needs.
Thank you for completing this lovely review. It's always hard when a resident move's away from their home but we try our best to support them settle as well as possible and will continue to support in with mum.
From the assessment visit to my mum at her home, right through her respite stay at Burcot Grange, it was a five-star experience. Information regarding her stay was clear and forthcoming. My mum's stay was excellent because of the caring and friendly staff who always went the extra mile to look after her every need and include her comfortably in each activity.
What a wonderful review. Many thanks for your lovely comments about our home and team members, we all appreciate it.
My mom was very pleased with her stay.
Many thanks for completing this review of Burcot Grange.
Burcot Grange Care Home is a lovely, comfortable place to live - it's like a four-star hotel. The staff are all very pleasant and friendly and nothing is too much bother. The grounds are lovely. The atmosphere is very homely.
We are so pleased to hear that you feel this about the home when visiting your loved one.
Since arriving at Burcot Grange my mom has blossomed into a happy engaging confident lady, she looks so well now as when she arrived at Burcot Grange she was underweight and very anxious.
The staff have been absolutely wonderful they have showed her kindness, respect and the care from all the staff is excellent.
My mom is a vegetarian and the staff have taken the time to set up meetings with us to find out what type of things Mom likes or dislikes and her favourite meals, so they have been able to provide her with plenty of choice on the daily menu - She has now gained the weight she lost in hospital and looks forward to her meals.
Since Mom has lived at Burcot Grange we’ve got our mom back, glamorous, make up on and ready for life! Thank you.
We are so pleased to hear how happy you are with Mum's care and her progress since she has been here. Mum is always glamorous and a real pleasure to have her at Burcot.
I have visited at least 10 nursing/care homes for over 20 years and Burcot Grange is far superior to all of them in many ways.
Thank you for taking the time to complete this review, we are very grateful for your lovely compliment.
My mother is a relatively newcomer to Burcot Grange Care Home, having spent three weeks on respite care in March. She is gradually adapting to the fact that this is her permanent home and is settling in quite well. Everyone has been very kind to Mum and all the family and I am sure she will be very happy here.
We all love seeing her happy smile here.
Burcot has given my mum a new and enjoyable life. I have seen her smile more, dance, sing and enjoy making friends there. She is hugged and loved by the staff. They have supported Mum through the very sad passing of my dad recently, with such enormous compassion and care. She has thrived physically, mentally and socially. We are so grateful to all the staff. The staff cared for my dad to such a high standard, I simply cannot thank them enough. As a family, we made wonderful memories at Burcot with Dad- he loved to enjoy the beautiful gardens, the events, the happy hours, quizzes and outings- especially the trips on the wonderful narrow boat, despite being in a wheelchair. The homemade cakes and shortbread were a highlight for Dad! The meals are lovely, the dining room is elegant and it is a joy to be able to share meals with loved ones there. Birthdays are celebrated as well as special days such as mothers/fathers day and obviously Christmas and Easter. The staff without exception are outstanding.
It is our pleasure to have looked after your father and continue to look after your mother. We were happy that Dad was able to enjoy the gardens and trips out during his time with us and hope that continues with your mother and that you all as a family can join us and enjoy with your families.
The best compliment I can pay the team at Burcot Grange Care Home is that I always feel my mum is being well looked after and receives the care she requires. My sister and I are well looked after every time we visit and all staff members are polite, helpful and always on hand. The environment is ideally suited to my mum and we would never consider any other home.
Thank you for taking the time to complete this lovely review, it means a lot to us you are happy with the care Mum receives. We will be sure to share your comments with the team. Thank you.
Great home for Mom, good all-round care. Appreciate your patience with her when she is grumpy.
Thank you for taking the time to complete this review. It's our pleasure to be able to look after Mum.
The care for my mother has been excellent. During her time here she has been through many ups and downs and she has always been looked after with kindness and respect. All the staff are helpful and supportive both to Mum and to us, her family. We could not think of anywhere better for her to be cared for.
Thank you so much for your kind words. We are so glad you are happy with Mum's care and that you are always looked after too.
The home was very comfortable and our room and facilities, excellent. The food menu was very good with plenty of choices. The staff were all very attentive and kind and helpful. We had the misfortune to go down with covid immediately on arrival and had to be confined to our room for our stay ( caught from our son). We had hoped to exercise in the grounds but this proved impossible. It rained every day anyway.
Thank you for talking the time to complete the review for Burcot Grange. We are so glad to hear your stay, despite having covid was comfortable. It is always wonderful to hear that you felt the staff were so kind to you both.
However, recently, my mother has been unwell and I have seen a slightly different side to Burcot. The care, managed by an outstanding team leader, has been expertly and seamlessly stepped up, to meet her needs. They get the balance right between encouraging her to do things for herself, whilst always being there to support her when needed. I have seen carers go out of their way to offer her choice, for example, going down to the kitchen to get her favourite soup when she changed her mind about what she wanted. Nothing is too much trouble. I feel incredibly grateful that my mother is receiving such great care and happily her condition is now improving.
Thank you so much for taking time to write this lovely review. Your words are lovely and will be shared with the team. It is our pleasure to be able to support Mum and her changing needs. This is Mum's home, nothing is too much.
Our pupils have visited Burcot Grange twice weekly for many years, taking time to talk with residents and interact with staff, particularly the activities coordinator. We are always impressed with the level of care and respect shown to the residents, and how the staff are keen to educate younger people about living with dementia and the best way to interact with residents. It is very clear that the staff treat the residents as they would want their own family to be treated and it gives the house a warm and inviting feeling.
The interaction from the students with our residents is always so wonderful and respectful. They bring a wonderfully different perspective into the home and clearly learn from each other.
Long may your visits continue.
I was warmly welcomed to Burcot Grange and received excellent, friendly care at all times.
Thank you so much for taking the time to leave a review, I am delighted that you received such warm and attentive care.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Burcot Grange Care Home.
There are no upcoming events for Burcot Grange Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Berkley Care Group
- 31 Jan 2025Recipient: Berkley Care Group
- 31 Jan 2024Recipient: Berkley Care Group
Accreditations
There are no accreditations posted yet for Burcot Grange Care Home.
Meet the Team (6)

I am passionate about providing outstanding care for all our residents and creating a luxurious atmosphere in which the team can give their best. I believe Burcot provides a home from home to enable residents to feel comfortable with their surroundings. I love the fact that every day is different, with a new challenge to be met in the most open and professional manner.
I believe that the team and I go the extra mile for the residents and relatives to make them feel part of the ‘Burcot’ family.
I take time to get to know all our residents and for us to share our life experiences with each other. I took time out on my wedding day to pop in, so that the residents could see my dress and share part of my special day.

I am here to support the home manager and our team to ensure our residents receive outstanding person-centred care in our beautiful care home, also that our residents feel supported and safe in their new home by the people who are caring for them. I am also here to support our loyal team who on a daily basis endeavour to give the best care they can to the residents who call Burcot Grange home.
I feel that myself and our team always go the extra mile to try and ensure our residents and relatives feel part of the Burcot family.
I feel very lucky to be able to look after residents who have had such life experiences and are willing to share them with myself and the team.
My experience:I have 25 years’ experience in the care profession and in that time have worked in several places and gained lots of experience from nurses and other health care professionals I have been lucky to work with. I am also a qualified NVQ assessor which enables me to pass on my knowledge to new members of our care team who are looking to forward their career. I have also completed the level 4 in leadership and management programme.
About me:I live locally to Burcot with my husband and my two dogs who are like my children. In my spare time I have lots of crafting hobbies that I enjoy doing. I am also mad on Disney and regularly enjoy trips to Florida were I can indulge in my passion.

The main part of my role within the homes is to meet families who are making enquiries for loved ones. A very sensitive time for most families and friends when choosing the right care home. I take time to understand why we are looking for a care home and to find out about the person, what they are like and their history, where they came from. It’s so interesting to hear about people and what they have gone through in their lives. I also go through managing the assessments with our teams and the paperwork before I hand over to our amazing care team and your new family.
I also work at the marketing for the home, arrange events and network within the local community.
My Experience:I came into care by accident in 2015, however it’s the best thing that has happened. I love being in care. Although I’m not directly supporting our resident with their care needs, I can do other things like having a coffee and a chat or supporting a resident with a bit of shopping or going for a walk. I also support our families during what can be a difficult time for them.
About Me:I love living and am always meeting family and friends when I can. They are my everything, I am very grateful for the family I was born into. I love to travel as much as I can and aim for at least 5 holidays a year. The other half and I have just refurbished our first home together which has been a very interesting experience and a learning curve for the next one!!

I see my role as making people smile, laugh and have fun! I fully believe that positive, physical and mental well-being comes from feeling content within yourself and your surroundings. laughter, feeling happy & secure’ is the best medicine there is. I passionately believe that the whole team has the remit of empowering our residents to feel this way & be part of the Burcot family’.
We ensure our residents’ needs are met by carrying out ‘Life History’ assessments, enabling us to fully plan each resident’s individual needs; intellectual, self-esteem, creative, social and spiritual to name a few. From these histories, I can organise and facilitate the many varied activities we have on offer here at Burcot and within our local community, with whom we have close links.
My experienceI started my working life as a WPC in the Metropolitan Police Force before changing career and going into Nursing (Learning Disabilities). This led me, in turn, to complementary therapies within the NHS. I was the first full-time complementary therapist in the country, and I was privileged to work within peoples’ homes, inpatients units, day centres, hospices and, latterly, chemotherapy units to reduce stress and anxiety for patients. I am an honorary member of a National Complementary Therapy association on whose committee I served. This involved setting national standards, writing more policies and organising national conferences. I achieved my long service medal of 20 years within the NHS.
About meI enjoy travelling adventures with my family & sport too. My son enjoys & plays American Football, my daughter’s hobby revolves around horses & she show jumps (currently she represents her university) & my stepdaughter is a keen trampolinist! We’ve had a few visits to A&E over the years, as you can imagine with hobbies like these! We all ski or snowboard too, when we get the opportunity. My husband & I enjoy weekly Ballroom and Latin dance lessons, walking, socialising with friends and making the most of our National Trust membership. I try & get to the gym three times a week, to I enjoy Yoga & spin classes & try to get to the gym, although I sometimes swap it for a sit down with a book and a latte!

I am the home Administrator for both the Grange and the Lodge at Burcot. I provide a dedicated all-round service to the two Homes and supervise the receptionists/administrative team. I am the first point of call for all Finance and HR related queries. My team and I are enthusiastically committed to creating and sustaining good relationships with residents and their relatives alike. We are all here to help.
My experience:I have been in the admin team, and with Burcot Lodge since it opened in 2017. I have a diverse work history, across both public and private organisations, that has given me great experience and many skills which I bring to my role. In 2019 I won the Cinnamon ‘You make the difference award’ in the Non care category.
About me:I live in Worcestershire with my husband and two children. We love the outdoors and exploring different parts of Britain and beyond.

My role at Burcot Grange covers a variety of tasks, including Health & Safety, making sure all the equipment and the building requirements are kept up to date with the correct regulations in place. My team and I respond quickly to any problems or queries that arise: no job is too big or too small.
My experience
I have worked at Burcot for five years, I started part-time and was made to feel welcome straight away by the residents and staff. When the position of Head of Maintenance became available, I had no hesitation in applying for the role. Before working at Burcot Grange, I worked for myself fitting kitchens and bathrooms.
About me
I have two grown-up lads and we enjoy going to watch the football together. We all support Liverpool FC and we go to Anfield whenever we manage to get tickets. I also enjoy listening to live music and I try and go to a gig as often as I can. I play Crown Green bowls a few times a week and I am the Captain of the Thursday Evening side.
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