






Chandos Lodge, in Hagley, Stourbridge, is a provider of high-quality residential care services for older people and those with dementia.
The home is located nearby to local amenities and facilities, and also close to local transport links.
An experienced care team respects the dignity of the individual at all times.
Care Provided by Chandos Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 34 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees are agreed dependant on assessed needs of the resident
The price(s) shown are provided by the care home. Contact Chandos Lodge for full pricing details and T&Cs.
Contact Chandos Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Clarendon Care Group
- Private Owned
Person in charge
- Ann Norris (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 2
Room Information
- Single Rooms (28)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (19)
Chandos Lodge Reviews (58)
Chandos Lodge has a Review Score of 9.7 (9.650) out of 10, based on 8 reviews in the last 2 years.
Over all time Chandos Lodge has 58 reviews.
Safety is first class, Meals and mealtimes are welcoming and pleasant. The 'Door is always open" to Ann (Manager) and this is the case. The time given to residents ensures all areas of care are maintained such as Physical,Social, and Emotional. With entertainment,physical exercises and afternoon tea dance to name but a few.
Diane is and outstanding member of staff who has the ability to reach out to everyone's needs and always gives 100% to engage all residents. Love the cocktail trolley (mocktail), dances,crafts,which help all cognitive and social engagement.
Asha (hope I've spelt her name correct) is also outstanding and welcoming we laugh,hug and chat which is so lovely.
All the staff are fab x
Washing , ironing, clean rooms and bedding and overall cleanliness- excellent.
Thank you so much for this wonderful review Jackie. Its so reassuring too know we are doing the job we set out to do. Your feedback will give the team a well deserved boost!!!
The rooms are always clean and tidy as are the lounges and dining room, the meals look fantastic and the safety of the residents is excellent.
Whenever we visit we are always made to feel welcome, its like being part of the family.
A big well done and congratulations to all at Chandos Lodge.
An excellent care home. Staff so helpful & friendly. Cleanliness excellent, can't praise it enough.
Words cannot adequately express how brilliant this care home is. Mum likes it, we like it and this is because the staff make it so. Mum is content and lives a good life here. Super home, super people.
I absolutely love visiting my Nan here I am made to feel welcome and part of the Candos Lodge family with a cup of tea available and a friendly face and smile. I was initially petrified of the thought of my Nan going to a care home but the team has not let me down and been fabulous.
I enjoy when visiting that the staff are always doing their best entertaining and keeping residents engaged. Very welcoming, friendly environment.
No complaints from me. My Mum is treated with respect and dignity. The staff are pleasant and friendly. It wasn't easy having to visit my Mum like she is, but Chandos Lodge made me feel so relieved that she is being well cared for.
Residents are also encouraged to make their beautiful bedrooms feel like home from home. As a daughter, I feel that my mum is very safe and happy, when she was living at home on her own even with carers going in 4 times a day my brother and I thought we were going to lose her, but now she is at Chandos Lodge she looks fantastic and they have given us back years to spend with her.
Thank you everyone.
Could not choose a better home for my mom. Staff cannot do enough for the residents and their families. The place is beautiful and welcoming, and there is always an event organised for all the family. The staff go above and beyond for everything. They even made my mom's 80th birthday extra special with banners and a homemade cake. Would 100% recommend it to family and friends.
Chandos Lodge is a very homely place to live. It is one big family. All the residents are looked after very well. There are lots of activities and entertainment. There is always something to do, and nothing is too much trouble for management and staff. My mother is very happy here.
Would 100% recommend? They are a great team, every resident treated like family!
I can not express how happy we all are with the outstanding care, dedication, support and joyfulness the management team and all the staff have brought to Mum. She's settled extremely well and her health and well-being has improved massively since she has been at Chandos Lodge. As a daughter, I feel so relived and happy, I'm so glad Mum is here. Everyone is so lovely, it's like a home from home. 5-star! Thank you.
I can not fault the care my Mom has received during her stay at Chandos. The whole team work so well together, supportive of one another and generating a positive atmosphere of warmth, friendliness and care.
The daily activities programme is fantastic - it is a joy to visit Mom and to see how she has been encouraged to get involved with all that's going on, from crafts to singing to even dancing. The recent Summer Fete is a great example of how Chandos Lodge 'goes the extra mile' to enhance the experiences for their residents.
I have been informed immediately of any concerns the staff have had with Mom's well-being. I feel confident that Mom is in the best place to meet her needs at this time of her life.
Residents enjoy a wide range of activities. I'm particularly impressed by both the care home managers and deputy manager and their leadership of the staff team, setting high standards of care for the residents.
Thank you so much for this wonderful feedback. We strive to provide a high standard of care and your feedback helps us to know we are going in the right direction.
The food is outstanding, very fresh and good portion size. Food presentation is exceptional. When we visit I noticed all residents have a drink to hand no matter where they are in the home. Overall we are really pleased with the care and everything that Mum receives.
The care is brilliant and the staff cannot do enough for visitors or the residents. The meals each day are of an outstanding quality and always differ every day. Could not recommend this care home enough!
Thank you.
Thank you very much for taking the time to review us, Julian. It was such a pleasure and honour to look after your brother.
The Manager and Staff make sure that I am kept updated with any changes to Mum's diet, medication and general well being.
Whilst away we were able to keep in touch with the staff and keep them updated on our trip which in turn and most importantly they passed onto Mum so she was aware of where we were on our travels 'Down Under'.
The staff are always very friendly and welcoming and we have seen first hand both before our trip and since returning from being abroad how well they look after and care for Mum. This is very important and reassuring to our family and for that we are extremely grateful.
More toilet facilities, please. Sometimes the cleanliness of the toilet blocks could be better.
Thank you for your feedback. I will certainly look into the points that you have made and ensure improvements are made where identified.
My mother-in-law has thrived from being cared for at Chandos Lodge Care Home; her physical needs are met but the activities and interactions that the team at Chandos deliver go the extra mile in care.
Very professional and dedicated staff led by a highly experienced manager - thank you.
Safe and homely.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Chandos Lodge.
There are no upcoming events for Chandos Lodge.
Awards / Recognitions (5)
- 04 Dec 2025Recipient: Chandos Lodge
- 14 Sep 2023Recipient: Chandos Lodge
- 13 Oct 2022Recipient: Chandos Lodge
Accreditations
There are no accreditations posted yet for Chandos Lodge.
Meet the Team (1)

Ann has been the Home Manager at Chandos Lodge since 2018.
Frequently Asked Questions about Chandos Lodge
What types of Care is Chandos Lodge registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Chandos Lodge have?
There are 28 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Chandos Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Chandos Lodge to the centre of Stourbridge?
1.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chandos Lodge to verify any information. View our terms and conditions. Chandos Lodge has an Enhanced Service -more info.