






Chandos Lodge, in Hagley, Stourbridge, is a provider of high-quality residential care services for older people and those with dementia.
The home is located nearby to local amenities and facilities, and also close to local transport links.
An experienced care team respects the dignity of the individual at all times.
Care Provided by Chandos Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 34 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees are agreed dependant on assessed needs of the resident
The price(s) shown are provided by the care home. Contact Chandos Lodge for full pricing details and T&Cs.
Contact Chandos Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Clarendon Care Group
- Private Owned
Person in charge
- Ann Norris (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 2
Room Information
- Single Rooms (28)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (19)
Chandos Lodge Reviews (58)
Chandos Lodge has a Review Score of 9.7 (9.650) out of 10, based on 8 reviews in the last 2 years.
Over all time Chandos Lodge has 58 reviews.
Friendly, helpful, very supportive staff who care.
Chandos Lodge has a friendly and relaxed atmosphere. The manager and all her staff are amazing, and completely dedicated in their care of all the residents. My mother has settled in well and I am sure this is due to the patience and care of all the staff.
Chandos Lodge was the only home our family looked at for our mother and I'm glad as I don't think we could have found a better place for her. Every single staff member we have met has been brilliant, helpful, cheerful and funny. They all love Mother. The rooms are really clean and cosy and Mother loves the food. The manageress is really friendly. Nothing is too much for them.
Made to feel very welcome by all staff. My mother looks so much better now she is having the care she needs.
My Mom moved into Chandos Lodge a couple of weeks ago and I have to say I am over the moon with the care Mom is receiving. It is the most warm, friendly, loveliest place ever. The staff are amazing, they all love their job and treat the residents like their own family. I love spending time their visiting, everyone makes you feel so welcome. It is never an easy decision to make to put your loved ones into full time care, but I can rest in knowing that Mom is in the best hands. Thank you all xxx
A comfortable and well-organised care home whose residents are mainly affected by age-related dementia. The management are efficient and very friendly and the staff seem to be pleasant and caring.
Chandos Lodge provides a true home to its residents and the staff truly care. They provide a warm safe haven full of love and fun.
My mother is truly fortunate to have found a place there.
I have found Chandos Lodge an excellent care provider for my mother who has been there since March 2019. All the care staff are polite and very friendly. The level of service and attention to detail are of a high standard. My mother has settled in because of those factors comfortably. There is also a range of activities such as singers, animal visits which my mother really enjoys. All in all, it makes Chandos Lodge a comfortable and relaxing home.
Exceptional personal care given to all residents providing total care at all levels. Having been a RMN for forty years this is what care is all about.
Facilities clean, staff extremely helpful and sympathetic to clients needs.
Choosing a care home for someone you love is really hard Everyone's circumstances will be different. Changes have been the answer to my prayers. The staff are friendly and helpful. My mum is taking her time to settle but only to be expected it's a huge step for the elderly to accept change. So it will take time. The manager is running a good ship and has a good team behind her.
I'm very pleased with the care and attention my mother received.
My mother has been in Chandos Lodge for eight months. She has vascular dementia and is wonderfully cared for, both physically and emotionally by a very understanding and compassionate staff. The atmosphere at Chandos Lodge is always open, friendly and relaxed and it is always easy to communicate with management and staff. An easier access to outside space in the garden would be our only facility request.
Thank you, Lynda, for taking the time to review us, when you next visit I will direct you to the ramped access to the rear garden, where there is a lovely seating area.
My father is very happy in this care home he is looked after extremely well. The staff are very caring and friendly. This home is run very well.
At all times, morning, noon and night, each time I have turned up, there are wonderful, kind, compassionate staff showing love, care and dignity always. The food, every meal is excellent, plenty variety, plentiful and tasty looking. Personal care excellent, always clean. Only downfall is garden-needs TLC.
Thank you for taking the time to review us Joanne, we will work hard to ensure the garden receives attention when the weather improves.
I am extremely pleased with both the professional and friendly nature of the manager and all her staff at Chandos Lodge. I am confident that my next of kin will receive all the attention and needs he requires to make his stay as comfortable as possible.
Kind regards
Ann Norris
Home Manager
The present manager and her staff are very approachable and always available if needed.
Notwithstanding her role as manager pays high regard and attention to the clients under her care and has an excellent fulltime team behind her. This is a first class home staffed by first class professionals.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Chandos Lodge.
There are no upcoming events for Chandos Lodge.
Awards / Recognitions (5)
- 04 Dec 2025Recipient: Chandos Lodge
- 14 Sep 2023Recipient: Chandos Lodge
- 13 Oct 2022Recipient: Chandos Lodge
Accreditations
There are no accreditations posted yet for Chandos Lodge.
Meet the Team (1)

Ann has been the Home Manager at Chandos Lodge since 2018.
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