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Chandos Lodge

77 Stourbridge Road, Hagley, Stourbridge, Worcestershire DY9 0QS
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Chandos Lodge, Stourbridge
Chandos Lodge, Stourbridge
Chandos Lodge, Stourbridge

Chandos Lodge, in Hagley, Stourbridge, is a provider of high-quality residential care services for older people and those with dementia.

The home is located nearby to local amenities and facilities, and also close to local transport links.

An experienced care team respects the dignity of the individual at all times.

Care Provided by Chandos Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,100 - £1,300£1,100 - £1,300
Residential Dementia Care£1,100 - £1,300£1,100 - £1,300

Fees are agreed dependant on assessed needs of the resident

Contact Chandos Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Ann Norris (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (19)

Chandos Lodge Reviews (58)

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9.7

Chandos Lodge has a Review Score of 9.7 (9.650) out of 10, based on 8 reviews in the last 2 years. Over all time Chandos Lodge has 58 reviews.

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Showing 58 reviews matching selected criteria
Review from Les H (Son of Resident) published on 20 February 2020 Submitted via Postal Card
Overall Experience

Friendly, helpful, very supportive staff who care.

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Review from P M (Son of Resident) published on 14 February 2020 Submitted via Postal Card
Overall Experience

Chandos Lodge has a friendly and relaxed atmosphere. The manager and all her staff are amazing, and completely dedicated in their care of all the residents. My mother has settled in well and I am sure this is due to the patience and care of all the staff.

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Review from D R (Son of Resident) published on 5 December 2019 Submitted via Postal Card
Overall Experience

Chandos Lodge was the only home our family looked at for our mother and I'm glad as I don't think we could have found a better place for her. Every single staff member we have met has been brilliant, helpful, cheerful and funny. They all love Mother. The rooms are really clean and cosy and Mother loves the food. The manageress is really friendly. Nothing is too much for them.

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Review from A M (Daughter of Resident) published on 16 November 2019 Submitted via Postal Card
Overall Experience

Made to feel very welcome by all staff. My mother looks so much better now she is having the care she needs.

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Review from Joanna W (Daughter of Resident) published on 28 October 2019 Submitted via Website
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My Mom moved into Chandos Lodge a couple of weeks ago and I have to say I am over the moon with the care Mom is receiving. It is the most warm, friendly, loveliest place ever. The staff are amazing, they all love their job and treat the residents like their own family. I love spending time their visiting, everyone makes you feel so welcome. It is never an easy decision to make to put your loved ones into full time care, but I can rest in knowing that Mom is in the best hands. Thank you all xxx

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Review from R T (Brother of Resident) published on 28 October 2019 Submitted via Postal Card
Overall Experience

A comfortable and well-organised care home whose residents are mainly affected by age-related dementia. The management are efficient and very friendly and the staff seem to be pleasant and caring.

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Review from P M (Daughter of Resident) published on 28 August 2019 Submitted via Postal Card
Overall Experience
Chandos Lodge is not a care home it is 'The Care Home' which sets the standard that other homes should aim to reach.
Chandos Lodge provides a true home to its residents and the staff truly care. They provide a warm safe haven full of love and fun.

My mother is truly fortunate to have found a place there.

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Review from John W (Son of Resident) published on 28 August 2019 Submitted via Postal Card
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I have found Chandos Lodge an excellent care provider for my mother who has been there since March 2019. All the care staff are polite and very friendly. The level of service and attention to detail are of a high standard. My mother has settled in because of those factors comfortably. There is also a range of activities such as singers, animal visits which my mother really enjoys. All in all, it makes Chandos Lodge a comfortable and relaxing home.

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Review from Linda M (Daughter-in-law of Resident) published on 20 August 2019 Submitted via Postal Card
Overall Experience
Complete care package given with personal attachment. Friendly and relaxed atmosphere. Good relaxing feeling.

Exceptional personal care given to all residents providing total care at all levels. Having been a RMN for forty years this is what care is all about.

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Review from Ian S (Son of Resident) published on 7 August 2019 Submitted via Postal Card
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Very professional under present management. My mum is very happy here at Chandos.

Facilities clean, staff extremely helpful and sympathetic to clients needs.

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Review from Mandy B (Daughter of Resident) published on 1 August 2019 Submitted via Postal Card
Overall Experience

Choosing a care home for someone you love is really hard Everyone's circumstances will be different. Changes have been the answer to my prayers. The staff are friendly and helpful. My mum is taking her time to settle but only to be expected it's a huge step for the elderly to accept change. So it will take time. The manager is running a good ship and has a good team behind her.

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Review from Ann S (Daughter of Resident) published on 22 July 2019 Submitted via Postal Card
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I'm very pleased with the care and attention my mother received.

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Review from Lynda M (Daughter of Resident) published on 12 April 2019 Submitted via Postal Card
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My mother has been in Chandos Lodge for eight months. She has vascular dementia and is wonderfully cared for, both physically and emotionally by a very understanding and compassionate staff. The atmosphere at Chandos Lodge is always open, friendly and relaxed and it is always easy to communicate with management and staff. An easier access to outside space in the garden would be our only facility request.

Reply from Ann Norris, Home Manager at Chandos Lodge

Thank you, Lynda, for taking the time to review us, when you next visit I will direct you to the ramped access to the rear garden, where there is a lovely seating area.

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Review from Irene W (Daughter of Resident) published on 13 March 2019 Submitted via Postal Card
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My father is very happy in this care home he is looked after extremely well. The staff are very caring and friendly. This home is run very well.

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Review from Joanne L (Daughter of Resident) published on 20 February 2019 Submitted via Website
Overall Experience
My father has been at Chandos Lodge for nearly a year.

At all times, morning, noon and night, each time I have turned up, there are wonderful, kind, compassionate staff showing love, care and dignity always. The food, every meal is excellent, plenty variety, plentiful and tasty looking. Personal care excellent, always clean. Only downfall is garden-needs TLC.

Reply from Ann Norris, Home Manager at Chandos Lodge

Thank you for taking the time to review us Joanne, we will work hard to ensure the garden receives attention when the weather improves.

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Review from A P (Friend of Resident) published on 14 February 2019 Submitted via Website
Overall Experience

I am extremely pleased with both the professional and friendly nature of the manager and all her staff at Chandos Lodge. I am confident that my next of kin will receive all the attention and needs he requires to make his stay as comfortable as possible.

Reply from Ann Norris, Home Manager at Chandos Lodge
Thank you for taking the time to review our home, all feedback is greatly appreciated.
Kind regards
Ann Norris

Home Manager

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Review from C G (Daughter of Resident) published on 11 February 2019 Submitted via Website
Overall Experience
My mother has been in the home for 6 years and have been more than happy with the care she has received.

The present manager and her staff are very approachable and always available if needed.

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Review from Nigel A (Nephew of Resident) published on 21 September 2018 Submitted via Website
Overall Experience
The manager and staff of this home are absolutely amazing.

Notwithstanding her role as manager pays high regard and attention to the clients under her care and has an excellent fulltime team behind her. This is a first class home staffed by first class professionals.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (5)

  • 04 Dec 2025Recipient: Chandos Lodge
  • 14 Sep 2023Recipient: Chandos Lodge
  • 13 Oct 2022Recipient: Chandos Lodge

Accreditations

There are no accreditations posted yet for Chandos Lodge.

Meet the Team (1)

Ann Norris
Ann NorrisJob Title:Home ManagerJoined: 2018

Ann has been the Home Manager at Chandos Lodge since 2018.

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