Perrins Hall

I have always found the staff consistently warm and welcoming on each and every visit I have made. The care I have observed them give to each and every resident in exceptional. They listen to each resident wishes patiently encourage them to join in with the activities and mobilise and explain what is going on to those who are confused. My father settled in much quicker than I anticipated and this is largely due to the staff encouraging him and helping him to mix with other residents. As a relative, it is very reassuring to know that he is well cared for.

She is well cared for and feels appreciated.

I do and have recommended this home and my friend's mother is now a resident and my friend's opinion is the same.

Mum is happy and content at Friends of the Elderly Malvern. It is so helpful knowing that she is safe and well cared for in light and bright surroundings. Everyone is caring, not only to residents but also to family members.

My wife has used the respite service in Bradbury Court. I cannot speak highly enough about the care that she received from the manager and her staff. She is a caring and compassionate person and this is reflected throughout the whole building, nothing is too much trouble and no effort is spared to make everything comfortable. My wife has dementia and this is the only place that I know she is safe and secure outside her home.

My mother has been in Perrins House for just over a year and it is truly excellent and she is extremely happy. The care is first rate and staff are faultless. The food is served in a suitable way with plenty of choices. Numerous activities she does exercise classes, French, board games, concerts, has her hair done. The staff are always welcoming when I visit. Nothing is too much trouble. Lunch was provided for 12 family members.

Perrins House has been a wonderful care home for my mother for 7 years. The staff are very friendly and caring and the new management team is a great improvement.

Bradbury Court provides a safe, caring, happy atmosphere. The staff are patient, good humoured and caring to the residents and always welcoming to visitors. They encourage residents to take part in activities, and they engage them in conversation. The rooms are kept clean and cheerful, and there are safe, colourful outdoor areas. The residents always seem to be happy and confident and receive excellent care at all times.

This was one of my best decisions to come here (my own decision) because the care is extremely good. The staff are helpful in every way and very helpful with a really caring attitude. They are always there for us and take us to our medical appointments. I feel very secure here and in safe hands. This is just like being at home. The food varies from good to dreadful. I would like a better quality and variety.