Friends of the Elderly Malvern (Bradbury Court, Davenham and Perrins House)

148 Graham Road, Malvern WR14 2HY
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9.7 47 Reviews
  • Friends of the Elderly Malvern (Bradbury Court, Davenham and Perrins House), Malvern
Friends of the Elderly Malvern specialises in care for people with dementia and also residential and nursing care. Malvern’s three care homes Bradbury Court, Davenham and Perrins House are set in a picturesque location.

Rooms have en suite facilities overlooking the beautiful gardens with views of the Malvern Hills. Malvern has a number of communal areas where residents can enjoy the company of fellow residents, visiting family and friends, including bright and airy lounges, a sunroom, spacious dining rooms and an extensive library, as well as, a sensory garden. For moments of reflection and tranquillity, there is a galleried chapel.

Malvern’s dedicated and compassionate care team understand that each resident is different. Care planning is personalised and centred on each resident’s individual needs. This, coupled with the informal relaxed environment of the homes makes Malvern home from home for residents, families and friends alike.

Respite care packages are also available at Malvern for people who need everyday care and support when carers need a respite break, or for people who need extra care and support during a recuperation period after an illness or hospital discharge.
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Care Provided by Friends of the Elderly Malvern (Bradbury Court, Davenham and Perrins House)

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 97 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1470 – £1775
  • Self-Funded Residential Dementia Care: £1620 – £2010
  • Self-Funded Nursing Care: £1720 – £2080
  • RESPITE Self-Funded Residential Care: £1617 – £1953
  • RESPITE Self-Funded Residential Dementia Care: £1782 – £2211
  • RESPITE Self-Funded Nursing Care: £1892 – £2288
The price(s) shown are provided by the care home. Contact Friends of the Elderly Malvern (Bradbury Court, Davenham and Perrins House) for full pricing details and T&Cs.

Contact Friends of the Elderly Malvern (Bradbury Court, Davenham and Perrins House) to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Friends of the Elderly Malvern (Bradbury Court, Davenham and Perrins House) to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jo Bennett (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2013
  • Number of floors: 3

Room Information

  • Single Rooms (97)
  • Single Rooms with Ensuite Wet Room (15)

Visiting

  • The main reception is located within Davenham, also a secondary reception within Perrins House. Please visit reception on arrival.

Parking

  • Car park near main entrance, further parking is available at Perrins House Via Moorlands Road.

Friends of the Elderly Malvern (Bradbury Court, Davenham and Perrins House) Reviews (47)

9.7

Friends of the Elderly Malvern (Bradbury Court, Davenham and Perrins House) has a Review Score of 9.7 (9.694) out of 10, based on 24 reviews in the last 2 years.
Over all time Friends of the Elderly Malvern (Bradbury Court, Davenham and Perrins House) has 47 reviews.

Overall Experience
  • 38
  • 7
  • 1
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Date Published
  • 47
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  • 24
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Reviewer Connection to Friends of the Elderly Malvern (Bradbury Court, Davenham and Perrins House)
  • 18
  • 10
  • 4
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 47, showing 41-47
Review from Annie A (Daughter of Resident) published on 1 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Best move we ever made! The care shown to my mum is second to none - she is healthier, happier and, although her dementia has deteriorated, who knows me again which means so much. The staff and manager are exceptional - food is amazing and fresh. The rooms are clean - no odours - and very comfortable.
I
do and have recommended this home and my friend's mother is now a resident and my friend's opinion is the same.
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Review from L C (Daughter of Resident) published on 4 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is happy and content at Friends of the Elderly Malvern. It is so helpful knowing that she is safe and well cared for in light and bright surroundings. Everyone is caring, not only to residents but also to family members.
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Review from W S (Husband of Resident) published on 30 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has used the respite service in Bradbury Court. I cannot speak highly enough about the care that she received from the manager and her staff. She is a caring and compassionate person and this is reflected throughout the whole building, nothing is too much trouble and no effort is spared to make
everything comfortable. My wife has dementia and this is the only place that I know she is safe and secure outside her home.
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Review from Gillian G (Daughter of Resident) published on 30 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Perrins House for just over a year and it is truly excellent and she is extremely happy. The care is first rate and staff are faultless. The food is served in a suitable way with plenty of choices. Numerous activities she does exercise classes, French, board games, concerts, has
her hair done. The staff are always welcoming when I visit. Nothing is too much trouble. Lunch was provided for 12 family members.
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Review from Sam K (Son of Resident) published on 6 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Perrins House has been a wonderful care home for my mother for 7 years. The staff are very friendly and caring and the new management team is a great improvement.
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Review from E T (Friend of Resident) published on 2 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bradbury Court provides a safe, caring, happy atmosphere. The staff are patient, good humoured and caring to the residents and always welcoming to visitors. They encourage residents to take part in activities, and they engage them in conversation. The rooms are kept clean and cheerful, and there
are safe, colourful outdoor areas. The residents always seem to be happy and confident and receive excellent care at all times.
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Review from M P (Resident) assisted by family/friend published on 8 June 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
This was one of my best decisions to come here (my own decision) because the care is extremely good. The staff are helpful in every way and very helpful with a really caring attitude. They are always there for us and take us to our medical appointments. I feel very secure here and in safe hands. This
is just like being at home. The food varies from good to dreadful. I would like a better quality and variety.
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Current Review Score: 9.7 (9.694)

Overview of Review Score

The Review Score of 9.7 (9.694) out of 10 for Friends of the Elderly Malvern (Bradbury Court, Davenham and Perrins House) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.694 for Friends of the Elderly Malvern (Bradbury Court, Davenham and Perrins House) is calculated as follows: ( (213 Excellents x 5) + (50 Goods x 4) + (18 Satisfactorys x 3) ) ÷ 281 Ratings = 4.694
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Friends of the Elderly Malvern (Bradbury Court, Davenham and Perrins House) is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 97 registered maximum number of service users is 19.4, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 May 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Jo

Jo Bennett

Job Title: General Manager

“I started my career working in the Motor Trade arena, in B2B (Business to Business) Customer Sales. My motivation to change careers and focus on care came from my loving Grandparents. My Nan lived with us for many years and was always there when I needed her. As Nan got older, as a family, we had first-hand experience of palliative care, which inspired me to pursue a healthcare career, so I too could ensure quality care for others.


I have now worked in the care industry for 16 years in a variety of roles across the sector. Most recently, I worked in regional operations for a number of large nursing homes.


My passion has always been to create a welcoming and inclusive community where people truly feel a sense of home. This belief directs me every day, and I am so proud to lead a team that holds our residents’ health, well-being and happiness at the heart of all we do.”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Friends of the Elderly Malvern (Bradbury Court, Davenham and Perrins House) to verify any information. View our terms and conditions. Friends of the Elderly Malvern (Bradbury Court, Davenham and Perrins House) has an Enhanced Service - more info.