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Blossom House

5 Avenue Road, Malvern, Worcestershire WR14 3AL
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They are professional in their work and have gone the extra mileMary W(Daughter of Resident/Service User)
Blossom House, Malvern
The care that has been given to my Mum since she entered Blossom House has been second to noneMoira E(Daughter of Resident/Service User)
Blossom House, Malvern
I cannot praise them enough for the comfort and support for our loved oneLuke P(Grandson of Resident/Service User)
Blossom House, Malvern

Blossom House residential home for older people is a specially adapted home within a beautiful Victorian building in Malvern.

This warm and friendly, but stunning home has recently been refurbished to a very high standard. Facilities include various lounges, dining room, kitchenette, outside smoking shelters, and beautiful en-suite rooms.

This family-run business has a philosophy of care that it adheres to at all times. Dignity and respect are central to this system...  

Care Provided by Blossom House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,200 - £1,500£1,200 - £1,500
Residential Dementia Care£1,200 - £1,500£1,200 - £1,500

Subject to assessment

Contact Blossom House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Tania Edwards (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (8)
  • Single Rooms with ensuite Wet Room (4)

Parking

  • On site Car Park

Blossom House Reviews (42)

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9.6

Blossom House has a Review Score of 9.6 (9.555) out of 10, based on 8 reviews in the last 2 years. Over all time Blossom House has 42 reviews.

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Showing 42 reviews matching selected criteria
Review from Michael O (Husband of Resident) published on 17 July 2026 Submitted via Website
Overall Experience
I am perfectly happy that my wife, Ann, seems happy and content in her surroundings.
The nature of her condition means she is only aware of her situation in a very limited timeframe,, This is herd to bear but inevitable. She has made friends and seems to be well liked by the carers who do an excellent job with empathy and compassion.
I would not wish her to be anywhere else.
Thank you all of you

Mike

Reply from Rachel Harper, QA Manager at Blossom House

Thank you for taking the time to write such a lovely review of Blossom House. We look forward to seeing you again soon!

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Review from K D (Daughter of Resident) published on 31 December 2025 Submitted via Website
Overall Experience

My mom has been in Blossom house since 2022. As her dementia progresses, they have been there for her every step of the way, adapting the help and support she needs with respect and kindness. For my mom and for us, Blossom house feels like a home, not an institution. Living abroad, I can certainly see she feels safe and happy here, this has allowed me to simply enjoy my time with mom when I come over, precious moments thanks to the dedicated and caring team of staff. They make this place special, I highly recommend it.

Reply from Rachel Harper, QA Manager at Blossom House

Thank you very much for taking the time to write such a lovely review of Blossom House.

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Review from Christina B (Daughter of Resident) published on 1 December 2025 Submitted via Website
Overall Experience
Our mother has been so well looked after at Blossom House since she was moved there

last year. The staff are friendly, caring and professional - always with compassion and empathy. Mum has settled in well , and my sister and I feel reassured that she's in safe hands !

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Review from Louise H (Niece of Resident) published on 6 November 2025 Submitted via Website
Overall Experience
My uncle has been a resident at Blossom House Care Home for some time now, and I can honestly say the care and kindness he receives is exceptional. The staff are so warm and welcoming - you can immediately tell this is a home where people genuinely care. The staff have taken time to understand my uncle's needs, routines and preferences, and it really shows in the way they interact with him. My uncle can be quiet by nature, but they've helped him settle in beautifully and brought back his smile.
Communication with families is also excellent - they're always quick to update me and genuinely care about involving me in his wellbeing.
Knowing my uncle is in such safe

hands gives me total peace of mind. If you're looking for somewhere that truly cares, not just somewhere that provides care, I'd recommend Blossom House without hesitation.

Reply from Rachel Harper, QA Manager at Blossom House

Thank you so much for such a lovely review of Blossom House. We are so proud of our staff and the ethos of the home and I will make sure your feedback is shared with the whole team.

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Review from S G (Daughter-in-law of Resident) published on 17 April 2025 Submitted via Website
Overall Experience

My mother-in-law has received excellent care at Blossom House. All the staff are caring, patient and committed to the residents in their care. All the residents are encouraged to participate in the many activities that are provided for them and there are regular trips outside of the care home to cater for everyone's interests.

Reply from Priya Ellson, MD at Blossom House

Thank you for that lovely feedback, it means a lot to the team. We are so happy to hear your loved one feels well cared for. We are dedicated to ensuring our residents receive person centred care, and that we provide activities and trips that keep them stimulated.

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Review from Elizabeth F (Daughter of Resident) published on 4 March 2025 Submitted via Website
Overall Experience

So pleased I moved my mum to Blossom House from her previous care home. The staff really care about each individual resident's needs and interests and support each other, as a team. They treat my mum so kindly and make her feel safe and make a fantastic effort to keep her engaged and involved in all the numerous activities that take place. The environment and respect for each resident is brilliant and genuine, and they listen to residents and families to ensure that they can provide the best care. Well done Blossom House!

Reply from Rachel Harper, QA Manager at Blossom House

Thank you very much for writing such a great review of Blossom House! We look forward to seeing you again soon!

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Review from Michael B (Son of Resident) published on 4 March 2025 Submitted via Website
Overall Experience

A well run and caring home in which our mother has resided for the past two years. The staff are experienced and dedicated, the building although old is in good order and our mother's room in particular has beautiful views of the Malvern Hills. The food is good, with a very knowledgeable cook who goes above and beyond her duties. Altogether a care home to be recommended.

Reply from Rachel Harper, QA Manager at Blossom House

Thank you for taking the time to write such a wonderful review. We are very proud of our staff team at Blossom House and I will make sure the positive feedback is passed on.

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Review from J B (Son-in-law of Resident) published on 4 March 2025 Submitted via Website
Overall Experience

My father-in-law has only been in the home since mid-December but I was very impressed from day 1 with the level of professionalism of the staff. After a couple of weeks, he seemed to be settling in fine, and the kindness and courtesy which he receives from everyone involved in his care is second to none. There seem to be plenty of activities for the residents to take part in if they so wish, and as my father-in-law was admitted during December he got to go to the Christmas and New Years parties.

Reply from Rachel Harper, QA Manager at Blossom House

Thank you for your review and we look forward to welcoming you to many more events in the future.

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Review from Nicola A (Daughter of Resident) published on 3 July 2024 Submitted via Website
Overall Experience

Blossom House has a lovely, homely atmosphere. The staff are always very welcoming. They treat my mother with kindness, care and respect. The food is very good and my mother enjoys the meals. She has a lovely room which is kept clean and tidy.

Reply from Rachel Harper, QA Manager at Blossom House

Thank you for taking the time to write us a review we really appreciate it and we are so pleased your mother has settled so well at Blossom House.

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Review from Gary J (Son of Resident) published on 3 July 2024 Submitted via Website
Overall Experience

I visited my father for Father's Day and witnessed the staff going around each resident that is a father giving them each a nicely presented present and of the care and attention they gave to each one. I was very impressed at the level of genuine support they gave to each, it moved me to see it.

Reply from Rachel Harper, QA Manager at Blossom House

Thank you for your lovely review. We are so pleased to be able to provide such a high level of person-centred care at Blossom House and we are very proud of our staff team who continue to go above and beyond!

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Review from P G (Son of Resident) published on 3 July 2024 Submitted via Website
Overall Experience

The staff are welcoming and obliging to visitors and my mother likes her carers. Her room is clean and the communal spaces well decorated. The food is fine. I appreciate the thoroughness of the approach to her medical needs. My mother seems very happy in the home.

Reply from Rachel Harper, QA Manager at Blossom House

Thank you for your review of Blossom House and we are delighted you chose Blossom House for your mother.

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Review from Jane C (Daughter of Resident) published on 20 June 2024 Submitted via Postal Card
Overall Experience
My dad, who has been a resident at Blossom House for over eighteen months, was resident of the week. Myself and family were invited to join Dad for lunch. What a fab experience. Dad had chosen his favourite lunch and we all had a lovely home.

All your care staff and office staff are exemplary and treat my dad like a king. They often refer to him by a nickname which is adorable. One member of staff leads his team exceptionally and is always available to chat to us about Dad. Thank you all.

Reply from Rachel Harper, QA Manager at Blossom House

Thank you for taking the time to write such a lovely review! We are so pleased you enjoyed your lunch at Blossom House and hope to see you again very soon!

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Review from Richard P (Brother of Resident) published on 29 April 2024 Submitted via Website
Overall Experience

Excellent all round. My only criticism has been about the doorbell when trying to gain entry, I have raised this point before and have been reassured that the staff hear the bell and will answer as soon as possible.

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Review from Ian M (Son of Resident) published on 31 January 2024 Submitted via Website
Overall Experience

Mum has resided at Blossom House for over two years and I've been impressed by the way the team have patiently dealt with the issues resulting from her advanced dementia. All credit to the management team, who are focused on delivering the best possible environment by way of personalized care with a dedicated staff that, in my opinion, embrace the residents as family. The care team are exceptional and it was no surprise to see a senior member winning the Dementia Carer Award in Worcestershire's 2023 Health and Social Care awards. The variety of activities, again centred on the person, is first class and you cannot fail to be touched by the happy smiles of the residents pictured on the home's social media page. Well done!

Reply from Rachel Harper, QA Manager at Blossom House

Thank you very much for your lovely review of Blossom House. We are very proud of the whole team and I will pass your praise on to them.

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Review from Ralph J (Son-in-law of Resident) published on 7 December 2023 Submitted via Website
Overall Experience

I have a lot of experience working in care homes, and should I ever feel the need to check into one, Blossom House would be high on the list. The Care staff are exceptional, hard-working, and attentive. The entertainment is the best I have encountered anywhere, by a big margin.

My father-in-law has visited the Morgan Museum, has swimming sessions once a fortnight, has been out to the seaside, and garden centre, plus much more. Something nice seems to happen at least once a week, and it's something that can easily be overlooked, as the member of staff just quietly goes about doing stuff without any fuss.

My father-in-law is happy, and well cared for and I could not be happier with the way things have turned out for him. My only criticism is gaining entry to the home. Sometimes the doorbell is set too quietly for the carers to hear, and it does seem to be the job of the carers to answer the door, along with the mountains of other stuff they have to do.

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Review from Caroline H (Wife of Resident) published on 25 April 2023 Submitted via Website
Overall Experience

My husband has been at Blossom House for nearly six months, and I have found the care to be second to none. The thought they put into birthdays and so on is quite touching. The warm smiles of the staff, not just the carers, make it a real home for its residents.

Reply from Rachel Harper, QA Manager at Blossom House

Thank you for taking the time to write such a lovely review. We are very proud of the team at Blossom House!

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Review from Juliet W (Daughter of Resident) published on 6 February 2023 Submitted via Website
Overall Experience
Reluctantly had to put our mother into care as dementia was getting to the point of being dangerous for her and to be at home on her own - wandering, falling, forgetting etc. We found Blossom House and we felt it was the home our mom needed to help her and us and as hard as it was Mom has settled and seems to have found home again.

Staff are very understanding and provide a stimulating environment. When I have been to the house it is always clean. We are kept informed with social media, emails etc.

Reply from Rachel Harper, QA Manager at Blossom House

Thank you for taking the time to write a review for us! We look forward to seeing you soon!

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Review from Susan R (Daughter of Resident) published on 31 January 2023 Submitted via Website
Overall Experience
The team at Blossom House gave outstanding care to my mother during the last twelve months of her life. Nothing was too much trouble.

Her dignity was always respected, and the staff, along with the residents, made her final year a very happy one.

Reply from Rachel Harper, QA Manager at Blossom House

Thank you for such a lovely review. It was an absolute pleasure to look after your mother, and we all miss her very much!

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Review from Audrey G (Wife of Resident) published on 7 November 2022 Submitted via Postal Card
Overall Experience

My husband has been a resident for 4 months. He has settled well and perceives Blossom House as his home. His every need is catered for both physically and mentally. Carers are exceptional in their caring interest in every resident. Carers give off their time to involve family and friends in this case, making sure all are happy and satisfied with the well-being of their loved ones. I now realise that they do better than I could!

Reply from Rachel Harper, QA Manager at Blossom House

Thank you very much for taking the time to write such a lovely review!

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Review from D J (Son of Resident) published on 16 March 2022 Submitted via Website
Overall Experience
My father has been at Blossom House for just over a year. Initially, we were worried as he always said he would never go into a home, but he has flourished here. He is chatty and witty when we talk on the phone. He is delighted about the 'cheese and wine' or beer tasting events and entranced by the chickens and rabbits, he has always had a soft spot for pets. The home encourages his interests in astronomy and geology with talks and looking at the stars with his telescope, and even gets The Guardian so he can keep up with events. He has been encouraged to personalise his room with family photos, books and personal documents.

The staff are lovely, they treat him with respect and care, but also with humour and kindness. I cannot praise them enough for the work they have done with Dad and the advice they have given the family as we got used to him being in a home.

Reply from Rachel Harper, QA Manager at Blossom House

Thank you for such a wonderful review! It is our absolute pleasure to look after your father - he teaches us new things every single day and it has been lovely to watch him flourish at Blossom House.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 September 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

There are no upcoming events for Blossom House.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Blossom House.

Accreditations

There are no accreditations posted yet for Blossom House.

Meet the Team (2)

Tania Edwards
Tania EdwardsJob Title:Area ManagerJoined: 2018
Our award winning Area Manager Tania heads up the Blossom Care team.
Tania has worked in health and social care for over a decade and started he career in the field of mental health. Tania holds her Level 5 in Leadership & Management.

When she's not at work, Tania is mum to Eva and spends time looking after her horse Brook.

Katie Symonds
Katie SymondsJob Title:Deputy ManagerJoined: 2012
Kate has worked at Blossom House for many years, arriving as a care assistant, moving to activities and working her way up to deputy manager.

Kate lives locally and enjoys spending time with her friends and family and her lovely dog Milo.

Frequently Asked Questions about Blossom House

What types of Care is Blossom House registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Blossom House have?

There are 24 Single Rooms and 8 Couples/Companion Rooms.

What are the Facilities & Services at Blossom House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Blossom House to the centre of Malvern?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Blossom House to verify any information. View our terms and conditions. Blossom House has an Enhanced Service -more info.