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Blossom House

5 Avenue Road, Malvern, Worcestershire WR14 3AL
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They are professional in their work and have gone the extra mileMary W(Daughter of Resident/Service User)
Blossom House, Malvern
The care that has been given to my Mum since she entered Blossom House has been second to noneMoira E(Daughter of Resident/Service User)
Blossom House, Malvern
I cannot praise them enough for the comfort and support for our loved oneLuke P(Grandson of Resident/Service User)
Blossom House, Malvern

Blossom House residential home for older people is a specially adapted home within a beautiful Victorian building in Malvern.

This warm and friendly, but stunning home has recently been refurbished to a very high standard. Facilities include various lounges, dining room, kitchenette, outside smoking shelters, and beautiful en-suite rooms.

This family-run business has a philosophy of care that it adheres to at all times. Dignity and respect are central to this system...  

Care Provided by Blossom House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,200 - £1,500£1,200 - £1,500
Residential Dementia Care£1,200 - £1,500£1,200 - £1,500

Subject to assessment

Contact Blossom House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Tania Edwards (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (8)
  • Single Rooms with ensuite Wet Room (4)

Parking

  • On site Car Park

Blossom House Reviews (42)

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9.6

Blossom House has a Review Score of 9.6 (9.555) out of 10, based on 8 reviews in the last 2 years. Over all time Blossom House has 42 reviews.

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Showing 42 reviews matching selected criteria
Review from Simon H (Nephew of Resident) published on 10 March 2022 Submitted via Website
Overall Experience

Generally happy with how my Uncle is treated in particular the help we had taking him to a football match. His mental health seems to have slightly improved during his stay. We are always treated with respect when we visit him.

Reply from Rachel Harper, QA Manager at Blossom House

It's a pleasure to look after your uncle and we are so pleased we were able to support him to attend a local football match! Thank you for all your support over the years as well.

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Review from K C (Daughter-in-law of Resident) published on 10 March 2022 Submitted via Website
Overall Experience

Blossom House is a wonderful home all the staff are so welcoming and friendly always very cheerful and positive. My mother-in-law is so happy since she arrived here joining in all the activities that they provide and eating well on the exceptional food that is provided. Knowing that she is so well cared for 24 hours a day gives us both peace of mind.

Reply from Rachel Harper, QA Manager at Blossom House

Thank you for such a lovely review, we are so proud of the team at Blossom House and we look forward to seeing you soon.

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Review from S D (Daughter of Resident) published on 4 February 2022 Submitted via Website
Overall Experience

Lovely caring care home staff always friendly and helpful love the fact that they have pets makes a lot of difference to some residents especially my mum who loves a cuddle with the rabbit or just watching the chickens in the garden. Mum also looks forward to the Fish and Chips on a Friday if mum's happy I'm happy.

Reply from Rachel Harper, QA Manager at Blossom House

Thank you for your lovely review of Blossom House! We love a cuddle with "Goldie" the rabbit too!

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Review from Luke P (Grandson of Resident) published on 9 December 2021 Submitted via Website
Overall Experience
It is a lovely place and the staff are extremely helpful. From the first time calling to arranging FaceTime calls. It is lovely to see my nan with a smile and lovely staff that are very positive. I cannot praise them enough for the comfort and support for our loved one.
The gardens look lovely and my nan even has a bird table outside her door to a well kept garden.
It gives the family members peace of mind that she is well cared for and would strongly recommend, especially with the knit and natter session.

Blossom House has a Facebook page (even a TikTok one too!) and it is great to see the number of activities that are shared.

Reply from Rachel Harper, QA Manager at Blossom House

Thank you for such a wonderful review of Blossom House! We are so grateful to the gardener for keeping on top of the gardens. I will ensure your comments are shared with the team.

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Review from Beverley F (Daughter of Resident) published on 11 November 2021 Submitted via Website
Overall Experience

We have been delighted with the care and support mum has received since her recent move to Blossom House. They truly support residents to live meaningful life where they feel valued. It was a difficult decision to move mum from her home, especially in a time of COVID, but she was isolating herself more and more and had stopped caring for herself. Since moving to Blossom House she has thrived and come alive again. She loves to join in with the many activities and to be part of the Blossom House team. Blossom House take a common-sense approach In respect of Covid, balancing risk with quality of life means we can still spend regular meaningful time with mum. The staff team have ensured they have got to know mum as an individual and have seen beyond dementia. We are more than happy!

Reply from Rachel Harper, QA Manager at Blossom House

Thank you for taking the time to write a review for Blossom House. We are so pleased that you are happy with the care and support we deliver.

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Review from A H (Sister of Resident) published on 29 June 2021 Submitted via Postal Card
Overall Experience

I have absolute confidence in my brother's welfare at Blossom House. He has lived there for many years and I am always very impressed when I visit him.

Reply from Stacey Warren, Admin Assistant at Blossom House

Thank you for your wonderful review of our care home, it has been an absolute pleasure to provide care and support to your loved ones.

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Review from Lyn U (Daughter of Resident) published on 17 May 2021 Submitted via Website
Overall Experience
All staff are very kind and professional. The Staff keep us well informed and updated about any changes.

My mother is well cared for and all her needs attended to, I am very happy with the care she is receiving at Blossom House care home.

Reply from Stacey Warren, Admin Assistant at Blossom House

Thank you for your wonderful review of our care home, it has been an absolute pleasure to provide care and support to your loved ones.

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Review from J T (Friend of Resident) published on 27 April 2021 Submitted via Postal Card
Overall Experience

Blossom House is a well-established care home. The staff are quite special in the day to day management. It is a real joy to see the smile on the service users faces it is so special. This is a well-run home and I commend it.

Reply from Stacey Warren, Admin Assistant at Blossom House

Thank you for your wonderful review of our care home, it has been an absolute pleasure to provide care and support to your loved ones.

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Review from Sacha L (Daughter of Resident) published on 25 March 2021 Submitted via Website
Overall Experience
The personised approach has been clear to see over the last year.
Care plan meetings and regular calls to check in have helped to alleviate worries and concerns.
Creating an environment where my dad's interests can be explored and encouraged especially in a time where family visits are a rarity has been crucial.

Newsletters and social media interactions are lovely too.

Reply from Rachel Harper, QA Manager at Blossom House

Thank you so much for taking the time to review Blossom House!

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Review from Moira E (Daughter of Resident) published on 26 February 2021 Submitted via Website
Overall Experience

The care that has been given to my Mum since she entered Blossom House has been second to none. Excellent communications and regular updates particularly when Mum was poorly with Covid. The latest news that she is being encouraged to work with the kitchen staff in delivering and serving meals is an excellent approach to helping Mum channel the things she can still do. I cried when I read the Facebook article Blossom House did on my Mum recently. They really are the most wonderful caring team of people and I’m truly blessed that they are looking after my Mum so well. Despite the fact we are not able to visit we all as a family feel she is safe and happy and we do not worry about her at all now. Thank you to all of you.

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Review from Mary W (Daughter of Resident) published on 26 February 2021 Submitted via Website
Overall Experience

I have found all the staff helpful at all times and will get back to you as soon as possible if inconvenient at that moment in time. They put their residents first as it is their home and their needs are met. They are professional in their work and have gone the extra mile during the pandemic especially keeping family members up to date with changes as they have occurred and deemed necessary.

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Review from Warren F (Son of Resident) published on 21 July 2020 Submitted via Website
Overall Experience
I would just like to say a big thank you to all the staff for keeping my mom safe and looking after her so well in this difficult time.

And a big thank you to one member of staff, she has been so helpful and caring, I've been able to phone and speak to my mom using her own phone and she has kept me up to date with my moms day to day activity's and she facilitates the limited visits that I am now able to have with my mom so well. Everyone else at the home as well have been so dedicated to the well being of all the people in their care. I just felt a very big thank you was the very least I could do. Please keep up your great work.

Reply from Rachel Harper, QA Manager at Blossom House

Thank you so much for your kind words of support, we really appreciate it!

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Review from Chris P (Son of Resident) published on 2 July 2020 Submitted via Website
Overall Experience

My mother has been a resident at Blossom House for a little over a year. During that time I have found the staff nothing but helpful to me and my family and caring of all their residents. I particularly would like to praise them on their actions during this most recent and difficult period for us all. While it is difficult to single out an individual, I and my family would like to make a special mention of the activities coordinator who has been invaluable to my mother and with all the residents with her thoughtful and practical range of activities and helping us to maintain direct contact with my mother.

Reply from Joanna Purnell, Administrator at Blossom House

Thank you for your kind words, it is very much appreciated.

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Review from Joan B (Wife of Resident) published on 9 March 2020 Submitted via Postal Card
Overall Experience

The care home has a warm, friendly, family atmosphere. The staff and management are very approachable and open to suggestions from family members.

Reply from Joanna Purnell, Administrator at Blossom House

Thank you for your kinds words, it is very much appreciated. It is always a pleasure to see you.

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Review from Ray (Son of Resident) published on 12 February 2020 Submitted via Website
Overall Experience

The Blossom has undergone a lot of changes since my last review and all for the better. The management and staff all give 110%, they help you as well as there residents all with a smile on there faces. The way and pace of change the Blossom is getting to be on apar with a good class hotel. I would give it 5 stars without a blink of the eye.

Reply from Joanna Purnell, Admin Manager at Blossom House

Thank you for your kinds words, it is very much appreciated.

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Review from Michael H (Husband of Resident) published on 12 February 2020 Submitted via Postal Card
Overall Experience

My wife has been in residential care at Blossom House suffering with Alzheimer's disease for nearly three years. I visit Blossom House weekly which is a 60 mile round trip from our home. During this time I have noticed a great improvement in care. The staff/carers that I have come to know seem dedicated to their duties, are approachable, friendly and caring. My wife is always clean and well dressed. I am happy with the care she receives.

Reply from Joanna Purnell, Admin Manager at Blossom House

Thank you for your kind words, it is always a pleasure to see you.

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Review from S S (Brother of Resident) published on 11 October 2019 Submitted via Postal Card
Overall Experience

I understand Blossom House is under new management. The manager is very helpful. The staff are kind, respectful and not patronising. The ambulant residents seem happy and relaxed. There is no continued bells sounding for residents are attended to quickly if required. The home does not smell as many care homes do in my experience of visiting some of them. Having had a preconceived prejudice of care homes, this one appears to be entirely different.

Reply from Tania Edwards, Registered Area Manager at Blossom House

Thank you so much for your kind words and feedback. It has been a pleasure building relationships with you all.

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Review from K L (Daughter of Resident) published on 20 September 2019 Submitted via Postal Card
Overall Experience
Mum moved into Blossom House in October 2018 after a long stay in hospital. She was anxious, nervous and very frail but thanks to the excellent care she has received she is now happy and contented and more mobile. She has even been out on a trip to the safari park.

The house has it's limitations, as it is not purpose-built but this is made up for by the kindness of all the staff.

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Review from Beverley H (Daughter of Resident) published on 19 October 2018 Submitted via Postal Card
Overall Experience
I knew immediately I had chosen the right care home for my mum - she seems really happy there.

The management and staff carry out their work in a very caring and professional manner.

Reply from Paul Turvey, Home Manager at Blossom House

Thank you so much for this lovely review, Beverley. I shall pass your kind words over to the team.

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Review from K M (Son of Resident) published on 21 March 2018 Submitted via Postal Card
Overall Experience

Good care - approachable staff. Striving for efficiency seems paramount.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 September 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (2)

Tania Edwards
Tania EdwardsJob Title:Area ManagerJoined: 2018
Our award winning Area Manager Tania heads up the Blossom Care team.
Tania has worked in health and social care for over a decade and started he career in the field of mental health. Tania holds her Level 5 in Leadership & Management.

When she's not at work, Tania is mum to Eva and spends time looking after her horse Brook.

Katie Symonds
Katie SymondsJob Title:Deputy ManagerJoined: 2012
Kate has worked at Blossom House for many years, arriving as a care assistant, moving to activities and working her way up to deputy manager.

Kate lives locally and enjoys spending time with her friends and family and her lovely dog Milo.

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