

I can certainly recommend this care homePat W(Friend of Resident/Service User)

There are not enough words to express the care provided for my fatherRobert W(Son of Resident/Service User)


I can certainly recommend this care homePat W(Friend of Resident/Service User)

There are not enough words to express the care provided for my fatherRobert W(Son of Resident/Service User)

With views of the Malvern Hills, Hastings is in a wonderful location, providing residential, dementia and respite care, which can be booked in advance.
Residents enjoy spacious, beautifully decorated bedrooms, which all have walk in, ensuite wet rooms.
The home has so many spaces to relax in, from the stunning Kennedy suite, to homely lounges and dining rooms, where residents enjoy delicious, home cooking, with freshly baked cakes served with...
Care Provided by Hastings Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1422 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Hastings Residential Care Home for full pricing details and T&Cs.
Contact Hastings Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Shelly Ford(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (63)
Parking
- Car park on site
Hastings Residential Care Home Reviews (85)
Hastings Residential Care Home has a Review Score of 9.8 (9.759) out of 10, based on 14 reviews in the last 2 years.
Over all time Hastings Residential Care Home has 85 reviews.
My mother received the best of care while at Hastings Residential Care Home.
Staff are caring and welcome. Visitors at any time, my mother who visits is made welcome and offered lunch and are made to feel part of the family. Outstanding work with a sometimes difficult client group.
My mother had many difficulties due to the challenges of old-age and lived in Hastings for six years, in a well-decorated room, with space for possessions and some furniture. The standard of maintenance is high and there is a pleasant, cheerful atmosphere in community areas. Most important of all though, is the attentive professional attitudes shown by the staff and carers. My mother's daily needs were always attended to, and there was a genuine concern for her well-being. Respect and kindness were always evident. Our family will always be grateful that she was able to remain there during her final weeks, receiving warm compassionate care, ensuring that the most difficult of times were peaceful and dignified. This high standard of care for those facing their most vulnerable times, is a tribute to all the staff and carers.
I was delighted to see my cousin happily settled in comfortable surroundings and attractive, welcoming gardens. The staff I encountered during my few days visits were all friendly, willing to help and treated the residents with affection and dignity. The meals were first-class and the lovely birthday cake - made on the premises - was enjoyed by all and much appreciated. A high standard of care and administration, well done Hastings!
all-inclusive package holiday. I, and my family are particularly grateful for the end of life care my parents both received. It was such a hard time for us but the support we received from all at Hastings was like having a loving family around. As long as I live I will ever able to thank them enough and I'll never forget them for the wonderful care they gave us all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 June 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 07 Jan 2026
A Malvern care home resident is beaming with pride after one of her mother’s beloved Christmas cake recipes featured in Sanctuary Care’s charity cookbook. Edith Walker, who lives at Hastings...
- 29 Oct 2025
Our affordable day care club offers older people the opportunity to make new friends, explore hobbies, enjoy new experiences and create lasting memories. Every day is thoughtfully planned to enrich...
- 01 Aug 2025
Residents at our care home in Malvern have been scaling new heights, thanks to the kindness of two local organisations. Twice a year, the Malvern Rotary Club and the Malvern...
There are no upcoming events for Hastings Residential Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 31 Jan 2024Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Hastings Residential Care Home.
Meet the Team (4)

I truly feel honoured to be part of the residents' and their relatives' lives here at Hastings. I have over 25 years of experience in the care industry, covering a variety of roles. I have been a home manager for the last nine years, managing residential, respite, daycare and nursing services.
In my role as the home manager, I really enjoy interacting with the residents and getting to know each resident on an individual basis, so their care is so person-centred.

I love making residents happy and making them feel so valued here at Hastings.

New to Hastings, but with lots of experience in care, Stacey explains what she loves most about her role: ”I just love helping people.”

Shannon, who has progressed from support worker to team leader, prides herself on enriching the lives of the residents she cares for here at Hastings each and every day.
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