Hastings Residential Care Home

130 Barnards Green Road, Malvern WR14 3NA
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9.8 81 Reviews
  • Hastings Residential Care Home, Malvern
With views of the Malvern Hills, Hastings is in a wonderful location, providing residential, dementia and respite care, which can be booked in advance.

Residents enjoy spacious, beautifully decorated bedrooms, which all have walk in, ensuite wet rooms.

The home has so many spaces to relax in, from the stunning Kennedy suite, to homely lounges and dining rooms, where residents enjoy delicious, home cooking, with freshly baked cakes served with afternoon tea.   

There is also a beautiful large woodland garden, with wheelchair-friendly pathways and mature trees, plus a landscaped garden.

The team are passionate about Sanctuary Care’s Enriching Lives framework, where they support residents to meet their six senses – a sense of achievement, belonging, continuity, security, significance and purpose.

There are so many other activities to enjoy, from animal visits and tai chi, to live music, news chats and reminiscence sessions. And with its own hairdressing salon, residents can enjoy appointments with the home’s mobile hairdresser.

The team at Hastings are passionate about keeping their residents connected with the local community. The home hosts weekly community coffee mornings, and you will often see young children and students popping in for a visit.

Family and friends are welcome at any time, and the home has its own private Facebook page, filled with photographs and videos of what the residents have been enjoying. And if relatives fancy a trip out with their loved ones, Hastings close to Great Malvern Priory, independent shops, restaurants and the Malvern Theatres.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1394
  • RESPITE Self-Funded Residential Care: from £1394

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1394 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Hastings Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Shelly Ford (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (63)
  • Single Rooms with Ensuite Wet Room (63)

Parking

  • Car park on site

Hastings Residential Care Home Reviews (81)

9.8

Hastings Residential Care Home has a Review Score of 9.8 (9.837) out of 10, based on 17 reviews in the last 2 years.
Over all time Hastings Residential Care Home has 81 reviews.

Overall Experience
  • 59
  • 19
  • 2
  • 1
  • 0
Date Published
  • 81
  • 5
  • 9
  • 17
  • 64
Reviewer Connection to Hastings Residential Care Home
  • 29
  • 21
  • 6
  • 5
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 81, showing 81-81
Review from Louise B (Daughter of Resident) published on 24 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother and father were residents at Hastings for four years and three years respectively and the care they received was just wonderful. Every single one of the brilliant staff at Hastings gave my parents time, patience and expertise which made them (and us) feel valued and gave them a new lease of
life. For ages mum and dad thought they were on an
all-inclusive package holiday. I, and my family are particularly grateful for the end of life care my parents both received. It was such a hard time for us but the support we received from all at Hastings was like having a loving family around. As long as I live I will ever able to thank them enough and I'll never forget them for the wonderful care they gave us all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.837)

Overview of Review Score

The Review Score of 9.8 (9.837) out of 10 for Hastings Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.837 for Hastings Residential Care Home is calculated as follows: ( (171 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 202 Ratings = 4.837
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hastings Residential Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (4)

Shelly

Shelly Ford

Job Title: Home Manager Joined: 2023

I truly feel honoured to be part of the residents' and their relatives' lives here at Hastings. I have over 25 years of experience in the care industry, covering a variety of roles. I have been a home manager for the last nine years, managing residential, respite, daycare and nursing services.


In my role as the home manager, I really enjoy interacting with the residents and getting to know each resident on an individual basis, so their care is so person-centred.

Klaudia

Klaudia Zatyko

Job Title: Deputy Manager Joined: 2023

I love making residents happy and making them feel so valued here at Hastings.

Stacey

Stacey Beckett

Job Title: Receptionist Joined: 2023

New to Hastings, but with lots of experience in care, Stacey explains what she loves most about her role: ”I just love helping people.”

Shannon

Shannon Vester

Job Title: Team Leader

Shannon, who has progressed from support worker to team leader, prides herself on enriching the lives of the residents she cares for here at Hastings each and every day.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hastings Residential Care Home to verify any information. View our terms and conditions. Hastings Residential Care Home has an Enhanced Service - more info.