The Leys

Old Birmingham Road, Alvechurch, Birmingham B48 7TQ
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9.9 72 Reviews
  • The Leys, Birmingham
The Leys welcomes older residents with physical and mental health needs but not requiring nursing care. At the heart of The Leys' person-centred approach is a simple philosophy endorsed by all of the staff: to provide care the way that they would wish for their own relatives.

The Leys aims to provide care in an environment that looks and feels like a home away from home. They believe this is why most of their residents come to them through the personal recommendations of people who know the home.

Detailed care plans are developed in a fully transparent manner and updated regularly to ensure that the best and most appropriate care is provided for each individual. They welcome the input of family and friends of individuals in their care and welcome visitors at any time.

Visit their Facebook page https://www.facebook.com/theleysresidentialhomealvechurch to get a flavour of daily life at the home.

Care Provided by The Leys

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1450
  • Self-Funded Residential Dementia Care: £1000 – £1450
  • RESPITE Self-Funded Residential Care: £1000 – £1450
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1500

Prices are dependant on rooms and care needs.

These prices are only a guideline, please contact The Leys to find out the exact price for your requirements.

Contact The Leys to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Leys to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Dau Care Ltd
  • Privately Owned

Person in Charge

  • Elaine Adams (Operations Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (16)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (10)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Parking

  • On-site car park.

9.9

The Leys has a Review Score of 9.9 (9.938) out of 10, based on 34 reviews in the last 2 years.
Over all time The Leys has 72 reviews.

Overall Experience
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Reviewer Connection to The Leys
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Review from Wendy P (Friend of Resident) published on 6 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff here are always so warm and welcoming. The care they give to the residents is nothing short of amazing. Nothing is too much trouble and everyone is treated with dignity and respect. Definitely a home from home environment. Residents are happy and very well cared for by the whole team.
Reply from Raj Dau, Director/Manager at The LeysThank you so much for your kind and thoughtful feedback.
We are truly delighted to hear that you feel our home provides such a warm, welcoming, and supportive environment. Our team is deeply committed to ensuring every resident is treated with dignity, respect, and compassion, so it means a great deal to know that this is reflected in your experience.
Creating a genuine "home from home" atmosphere is at the heart of everything we do, and your comments are a wonderful encouragement to the whole team. Thank you again for taking the time to share your thoughts - it is greatly appreciated.
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Review from Anne H (Daughter of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family we feel very fortunate to have chosen The Leys to care for 'mom'. The staff are all amazing. They treat mom with respect, care and above all kindness whenever we visit she always has a smile on her face. She is happy in her 'new home' and that means everything! Thank you to everyone at 'The
Leys'
Reply from Raj Dau, Director/Manager at The LeysThank you so much for your incredibly kind words.
It truly means a great deal to us that you feel fortunate in choosing The Leys to care for your mom. Supporting our residents with respect, compassion and, above all, kindness is at the heart of everything we do, so it's wonderful to hear that she is happy and smiling whenever you visit.
Knowing that she feels at home with us - and that this brings you peace of mind - is the greatest compliment we could receive. We will be sure to share your lovely feedback with the whole team.
Thank you again for placing your trust in us.
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Review from T N (Regular Volunteer) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been volunteering at The Leys for the past two years, coming almost every week from March through September to help residents with gardening and creative activities. It has been an absolute pleasure to be part of such a welcoming and positive environment. The home is always clean, the staff are
genuinely caring, and the residents consistently look happy and engaged. The food is amazing and being so well looked after is honestly one of the reasons I always look forward to coming back. Seeing the joy and pride residents take in the garden and creative projects is incredibly rewarding. The Leys truly feels like a place where people are respected, supported, and valued-it is without hesitation somewhere I would feel completely confident placing my own family.
Reply from Raj Dau, Director/Manager at The LeysThank you so much for your wonderful and heartfelt feedback.
We are incredibly grateful for the time, energy and enthusiasm you have given over the past two years. Your dedication to supporting residents with gardening and creative activities has made such a meaningful difference, and it's lovely to hear how rewarding you've found the experience.
It means a great deal to know that you feel The Leys is a welcoming, positive and caring environment. We are proud of our team for the compassion they show every day, and we're delighted that this shines through. Hearing that you would feel completely confident placing your own family with us is truly one of the highest compliments we could receive.
Thank you again for being such a valued part of our community - we always look forward to welcoming you back.
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Review from Dee S (Regular Volunteer) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been volunteering at The Leys Care Home every two months over the past 12 months, helping to decorate the home for important dates and celebrations. These have included residents' birthdays, Valentine's Day, VE Day, Easter and Christmas.
Each visit is centred around involving the residents as
much as possible. I encourage them to be creative and take part in decorating in their own way, which is always a joy to see. Watching their confidence grow and seeing their happy faces when they realise what they've created is incredibly rewarding.
These activities bring colour, conversation and excitement into the home, and it's wonderful to see how much the residents enjoy marking special occasions together. It has been a privilege to be part of these moments and to help create a warm, festive environment that truly feels like home.
Reply from Raj Dau, Director/Manager at The LeysThank you so much for your lovely feedback and for the time and care you give to The Leys.
We are truly grateful for the creativity and enthusiasm you bring every time you visit. The decorations and celebrations you help create add such warmth and colour to the home, and the way you involve residents so thoughtfully makes each occasion even more special.
It's wonderful to hear how rewarding you find watching their confidence grow and seeing the pride they take in what they've created. Marking important dates together - from birthdays to seasonal celebrations - brings such joy, conversation and a real sense of togetherness to our community.
Thank you for being part of these meaningful moments and for helping us create a festive, welcoming environment that genuinely feels like home. We look forward to many more celebrations together.
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Review from Elizabeth S (Sister-in-law of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is such a lovely welcoming care home, staff are really kind and will go out of their way to make sure the residents are receiving the best care. It is exceptionally clean and well run, and as relatives we are always kept informed. There is always activities and entertainment going on, which makes
it a very happy environment. The bedrooms are exceptional and really homely. The meals are home cooked and always a variety.
There is a lovely garden and conservatory which residents can sit outside in the summer months and often you will see deer or rabbits which is so nice to see, a real home from home.
Reply from Raj Dau, Director/Manager at The LeysThank you so much for your wonderful feedback.
We are delighted to hear that you find The Leys to be such a welcoming and happy home. Our team works incredibly hard to ensure every resident receives the very best care, so it means a great deal to know that their kindness and dedication shine through.
Keeping families informed, maintaining a clean and well-run environment, and providing a varied programme of activities and entertainment are all so important to us. We're also pleased you appreciate the homely bedrooms, freshly prepared meals and, of course, our beautiful garden and conservatory - spotting deer and rabbits certainly adds something special and helps create that true "home from home" feeling.
Thank you again for your kind words and for placing your trust in us - it is genuinely appreciated by the whole team.
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Review from Lindsay F (Friend of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whole experience is excellent. Eileen is very happy & content here. Lovely to see.
Reply from Raj Dau, Director/Manager at The LeysThank you for your lovely feedback.
We are so pleased to hear that your overall experience has been excellent and that your loved one is happy and content with us. Knowing that they feel settled and comfortable means everything to our team.
We truly appreciate you taking the time to share your thoughts.
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Review from Lynda M (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
When mom needed looking after because her dementia was making it unsafe to leave her unattended, I went straight to the Leys. I have known the place & the manager for many years, I was friends & hairdresser to a lady who lived there over 10 years ago. She loved it & was so content there, the staff always
looked after her so well.
When I went & saw the lead carers so see if they could take my mom, they were so helpful, & supportive, giving me advice on how to proceed.
Mom has been there over 12 months now, & from the first meeting with the staff, who she instantly took to, to her move into the lovely comfy room there, she's been happier, & more relaxed than I've seen her in years.
When I visit, I chat to every one of the residents who are not busy. They always love to chat about what's been going on. Excersise sessions, where the whole group are encouraged to join in, & usually end up in fits of giggles. Craft days making seasonal decorations, or works of art, to brighten the rooms.
Reply from Raj Dau, Director/Manager at The LeysThank you for sharing your experience with such warmth and honesty.
We are truly grateful that you chose The Leys at such an important time, and it means a great deal to know that you felt supported and guided throughout the process. Supporting families as well as residents is incredibly important to us, and we are pleased that our team were able to offer reassurance and advice when you needed it most.
It is especially wonderful to hear that your loved one has been happier and more relaxed since moving in. Creating a comfortable, welcoming environment where residents feel safe, settled and engaged is always our goal. We're so glad you enjoy seeing the friendships, conversations, exercise sessions filled with laughter, and the creativity shown during craft activities - those shared moments are such an important part of life here.
Thank you again for your trust and for taking the time to share your kind feedback. It is sincerely appreciated by the whole team.
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Review from S E (Daughter-in-law of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Over all i am delighted with leys as all the staff made carole welcome and all of our family ,Raj and her staff are all wonderful , the activities and the birthday celebrations for all the residents and all the events throughout the year, its just one big happy home.
The staff all seem very happy and
love there job many staff have been their many years and that say alot ,when someone you love goes in a care home its very upsetting for the family so i would like to say a thank you to Elaine she was wonerful moped my tears up .
Reply from Raj Dau, Director/Manager at The LeysThank you for your heartfelt feedback.
We are so pleased to hear that you feel welcomed and supported, and that your loved one has settled into our home so positively. Creating a warm, inclusive environment for both residents and their families is incredibly important to us, and it is lovely to know that this has been your experience.
It's wonderful to hear your kind comments about our team, the activities and celebrations throughout the year, and the sense of happiness within the home. We are very proud of our dedicated staff and the continuity we have within the team.
We also understand how emotional the transition into care can be for families, and we are glad you felt supported during that time. Thank you again for your trust and for taking the time to share your thoughts - it truly means a great deal to us.
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Review from Cameron E (Grandson of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic Staff! Always welcoming and putting on some great activities for the residents and their families. Family member is well looked after and cared for! The activities and events that they put on are great which gets all the residents and their families involved which is lovely to see.
Reply from Raj Dau, Director/Manager at The LeysThank you for your wonderful feedback.
We are delighted to hear that you find our team welcoming and that you enjoy the activities and events we organise. Creating opportunities for residents and their families to come together, have fun and make special memories is something we truly value.
It means a great deal to know that your family member feels well looked after and cared for. Thank you for taking the time to share your experience - your kind words are greatly appreciated by the whole team.
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Review from Paula M (Niece of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt who has dementia has been at The Leys since February 2020 & they provide an excellent service. All the staff are very caring & treat her with respect. She is very happy there & there are lots of activities provided. They will call me if she needs any toiletries/:pocket money or any health concerns.
Reply from Raj Dau, Director/Manager at The LeysThank you for your kind and thoughtful feedback.
We are so pleased to hear that your aunt has been happy with us and that you feel she is cared for with respect and compassion. Providing a safe, supportive and engaging environment for our residents is always our priority, and it's lovely to know that this is reflected in your experience.
Keeping families informed and involved is very important to us, so we're glad you feel well communicated with regarding her needs and wellbeing.
Thank you again for taking the time to share your comments - it is greatly appreciated by the whole team.
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Review from K C (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my Father moved in to the leys last year I have found All aspects to be positive
He has settled well and the staff are helpful and look after all residents well - they have really good rapport with all residents which is nice to see
There are a range of activities that take place which all residents
appear to enjoy
Reply from Raj Dau, Director/Manager at The LeysThank you for your kind feedback.
We are so pleased to hear that your father has settled well and that your experience with us has been positive. Supporting residents to feel comfortable and at home is always our priority, and it's lovely to know this has been reflected in his transition.
It's also wonderful to hear your comments about the team's rapport with residents and the range of activities on offer. Creating meaningful engagement and a friendly, supportive atmosphere is such an important part of daily life here.
Thank you for taking the time to share your thoughts - it is greatly appreciated by us all.
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Review from S G (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to share my thoughts of The Leys Care Home and my experiences as the daughter of a current resident. I cannot believe how lucky we were to find The Leys Care Home. We were recommended by a family friend and thank goodness.
My experiences with all staff have been fabulous. They truly
are a caring group of people, headed up by Raj and Elaine who work tirelessly to make the residents lives comfortable in this small but oh so friendly home.
All of my interactions with the staff at The Leys have been positive and their kindness and commitment shine through. Mum is cared for in the best possible way.
The food is home cooked and if you visit just on a Sunday just before lunch, you will go home wishing you were able to book a table.
The home is clean and tidy and feels just like a home from home.
I love to see the postings on social media of all the residents enjoying the activities that are thoughtfully organised. The smiles on the residents faces, speak volumes. Thank you.
Reply from Raj Dau, Director/Manager at The LeysThank you for taking the time to share such thoughtful feedback about your experience.
We are truly delighted that you feel you found the right home for your mum, and it means so much to know that you have felt supported and reassured throughout her time with us. Providing compassionate, person-centred care in a warm and friendly environment is at the heart of everything we do.
It's wonderful to hear your kind comments about our team, the home-cooked meals, the cleanliness of the home and the activities we organise. Seeing residents engaged, smiling and enjoying meaningful moments together is exactly what we strive for each day.
Thank you again for your trust and your generous words - they are sincerely appreciated by the whole team.
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Review from Trevor M (Brother of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Sister has been resident at the Leys for almost ten years and has not been the most easy of patients to deal with but the team led admirably by Jeanette and lately by Elaine, have risen to the challenge.
No situation is insurmountable and if they need my input they are quick to phone.
Irene is
not so active now and is almost bedbound but the staff have not given up on her and still find ways to involve her in the life of the home. Irene is happy at the Leys and any suggestion that she may have to move is met with great opprobrium. It would be very difficult to find a home of the same standard that is so welcoming in the Birmingham area.
Reply from Raj Dau, Director/Manager at The LeysThank you so much for taking the time to share your feedback with us. Your words mean a great deal to the whole team.
Caring for Irene over the years has been a privilege, and we truly appreciate your understanding and partnership along the way. Elaine, and the wider team will be very touched to hear that their efforts and commitment have been recognised. We strongly believe that no situation is insurmountable when we work together, and your involvement has always been valued.
Although Irene's needs have changed, our focus remains on ensuring she feels included, respected, and happy in her home. It is especially reassuring to hear that she feels settled and content at The Leys, as that is always our priority.
Thank you again for your thoughtful comments and continued trust in us.
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Review from Anthony W (Son of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been in the Leys care since the sad passing of my mother in September 2024. The staff are caring, understanding and tuned in to the needs of my father I have always found them willing to discuss issues and find solutions to any issues my father has encountered. What I like about the home
is its friendliness of staff and residents as well as its feeling of homeliness. They have the welfare and wellbeing of the resident at its heart through its activities and its caring nature. I have not had any complaints from my father and he loves his cup of tea there which for a tea loving man is a bonus. I also like the fact if you wanted to go for a walk the grounds are more than sufficient for a walk in the summer all round the home is what my father would have expected from his own home but we his family have a knowledge he is safe and well looked after.


Review from Tony W (son of a resident)

Reply from Raj Dau, Director/Manager at The LeysThank you so much for taking the time to share your feedback about your father's experience at The Leys. We are truly touched by your kind words and are delighted to hear that he feels comfortable, cared for, and at home with us.
It means a great deal to know that our staff's dedication, friendliness, and attention to residents' needs have made a positive difference for your father, especially during this period after your mother's passing. We are also pleased to hear that he enjoys his cup of tea and the grounds for walks-small joys like these really matter.
Your reassurance that he feels safe, well looked after, and happy is the best reward for our team, and we will continue to strive to provide a welcoming and homely environment for all our residents.
Thank you once again for your kind words and trust.
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Review from Virginia G (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Leys Care Home is exactly that, a Home that Really Cares.
All the staff are friendly and very welcoming. My Mum is so happy there. The care she receives is faultless. There are plenty of activities for the residents to take part in and entertainment that I know my Mum enjoys. I live in Stockport
and knowing my Mum is a resident in The Leys gives me real peace of mind. Thank you Raj and Team you are all wonderful!
Reply from Raj Dau, Director/Manager at The LeysThank you so much for your kind and thoughtful review. It truly means a lot to me and to the whole team to hear how happy your Mum is at The Leys.
We always strive to make The Leys a true home where residents feel cared for, comfortable, and engaged, so it's wonderful to know that the care and activities are making a positive difference. Knowing that you have peace of mind, even from Stockport, is especially reassuring to hear.
Thank you again for your trust and lovely words - they are greatly appreciated by us all.
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Review from Kelly S (Friend of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely care home, very welcoming. All the staff are very friendly and welcoming to the home. Very caring to the resident. Nothing is ever too much for the staff. Very homely.
Always a pleasure to visit the home.
Reply from Raj Dau, Director/Manager at The LeysThank you so much for your kind words. We're delighted to hear that you find the home welcoming and homely, and that our team's care and friendliness stand out to you. It truly means a lot to our staff to know their efforts make a positive difference for our residents and visitors alike. We always look forward to welcoming you, and it's a pleasure to have you visit our home.
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Review from Ann M (Daughter of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I write this review as someone whose mother has been in The Leys for over 4 years. In all that time all I have ever witnessed is just pure love and support for all the residents and that is led by the Manager Elaine. The unwavering patience and kindness she has shown to my mother Hannah humbles me
to the core. She is a shining example of being totally selfless and putting other people first. Her team follow that example and are always ready to help Mom in any way they can. Mom has dementia and can be challenging at times but all they show her is kindness and are expert in dealing with her. On her good days she joins in the activities and on her bad days they let her rest and make sure she has everything she needs. She loves the food there and it always looks delicious and the residents are all chatting happily whilst having lunch or dinner. One thing that stands out for me to is all the entertainment and activities which are laid on also. You won't find a better home in the area
Reply from Raj Dau, Director/Manager at The LeysThank you so much for taking the time to share such a heartfelt and thoughtful review. It truly means a great deal to Elaine and the entire team at The Leys to read your kind words.
We are incredibly proud of the care, compassion, and dedication shown to your mother Hannah, and it is wonderful to hear how supported and valued she feels with us. Caring for residents living with dementia is something we take very seriously, and your recognition of our team's patience, kindness, and understanding is deeply appreciated.
It is also lovely to know that Hannah enjoys the activities when she feels able, the opportunity to rest when she needs it, and of course the food and social atmosphere in the home. Creating a warm, supportive, and engaging environment for all our residents is at the heart of everything we do.
Thank you again for your trust and for your generous recommendation. Your words remind us why we do what we do every day.
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Review from Hardev D (Regular Volunteer) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I volunteer at The Leys Residential Care Home every quarter and I recently volunteered as part of the Mears Foundation, promoting health and wellbeing by taking part in creative art for the residents.
The staff are always kind, welcoming, and pleasant, and it's clear how much they genuinely care
about the residents. Every visit is filled with smiles, laughter, and positive energy.
The residents are lovely and always happy to participate in activities, which makes the experience so rewarding. As a keen abstract artist; I'm so heartened by the art the residents create and it makes it rewarding to be there with them to create it.
If I had a family member who needed residential care, I would certainly feel confident bringing them here. It's a truly wonderful place, and it's a pleasure to spend time there and see the positive impact the team has every day.
Reply from Raj Dau, Director/Manager at The LeysThank you so much for taking the time to share such a thoughtful and heartfelt message about your experiences at The Leys. We are truly grateful for your continued commitment to volunteering with us and for the wonderful work you do through the Mears Foundation. Your involvement in promoting health and wellbeing through creative art brings so much joy and enrichment to our residents, and it means a great deal to our team. Your kind words about our staff and residents are deeply appreciated. Knowing that our efforts create an environment filled with positivity, care, and creativity reassures us that we are making a meaningful difference every day. We are especially touched by your reflections as an abstract artist and by how rewarding you find the shared creative process with our residents.
Thank you once again for your support, enthusiasm, and trust in The Leys. It is always a pleasure to welcome you, and we look forward to many more visits filled with art, laughter, and connection.
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Review from Wendy B (Daughter of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were so lucky to find The Leys for dad. Dad is happy and well cared for. The Leys is like a home from home and we are always made welcome all staff are so kind and caring.
Reply from Raj Dau, Director/Manager at The LeysThank you so much for your lovely feedback. We're so pleased to hear that your dad is happy and well cared for at The Leys. Creating a "home from home" environment where families feel welcome is very important to us, and it's wonderful to know this has been your experience. Your kind words about our staff mean a great deal to the whole team. Thank you for taking the time to share your thoughts.
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  • Treated with Dignity
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Review from Linda F (Niece of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a wonderful friendly, careing and hospitable care home The Leys is. My aunt is always so happy and well cared for. The staff are amazing so thoughtful with plenty of activities to keep everybody happy healthy and wise. 5 star.
Reply from Raj Dau, Director/Manager at The LeysThank you so much for your kind and thoughtful review. We're delighted to hear that your aunt is happy and well cared for at The Leys. Our team works hard to create a friendly, caring, and welcoming environment, so your lovely words truly mean a great deal to us. We're especially pleased that you've noticed the dedication of our staff and the range of activities we offer. Thank you again for your 5-star feedback and for taking the time to share your experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.938)

Overview of Review Score

The Review Score of 9.9 (9.938) out of 10 for The Leys is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.938 for The Leys is calculated as follows: ( (383 Excellents x 5) + (15 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 403 Ratings = 4.938
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Leys is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (9)

Elaine

Elaine Adams

Job Title: Operations Manager Joined: 1994

Elaine Adams is Operations Manager at The Leys Residential Home.


Elaine Adams is our Operations Manager and brings over 35 years of experience in the care sector. Throughout her career, she has shown a deep commitment to high-quality, compassionate care, including many years of dedicated service at The Leys.


Outside of work, she enjoys heading to Malvern for getaways at her holiday home, making the most of her weekends away. She loves spending time with her family and her much-loved dog, Bella, and values the balance these moments bring to her life.

Julie

Julie Timms

Job Title: Head Chef Joined: 2025

Julie is the Head Chef at The Leys Care Home and brings with her 36 years of experience in the catering industry. Throughout her career, she has worked in a wide range of environments, including restaurants, nursery settings, and care homes, gaining extensive experience in roles such as Chef, Head Chef, and Kitchen Manager.


Julie’s broad background has given her a strong understanding of nutrition, special dietary requirements, and the importance of providing meals that are both nourishing and enjoyable. At The Leys, she takes great pride in preparing high-quality, home-cooked food that supports residents’ health and wellbeing while also bringing comfort and familiarity to everyday life.


Outside of work, Julie enjoys spending time on creative hobbies such as diamond art and puzzles. She also loves baking for her family and values spending quality time with her grown children, grandchildren, and partner. Her strong sense of family and care is reflected in the passion and warmth she brings to her role as Head Chef.

Wendy

Wendy

Job Title: Acting Senior Care Assistant Joined: 2020

Wendy has worked in the care sector for 30 years, including five years at The Leys Care Home. Wendy is passionate about caring for people and finds supporting others both meaningful and rewarding.


In her spare time, Wendy enjoys looking after her grandson, going on holidays to the caravan, walking, and socialising with family and friends.

Kim

Kim

Job Title: Carer Joined: 2018

Kim has proudly worked at The Leys for eight years and feels truly connected to the home and everything it stands for. Over the years, she has grown to love The Leys for its warmth, kindness, and the incredible support shared between staff and residents. For Kim, it’s more than just a workplace — it’s a community where people genuinely care for one another.


In her spare time, Kim enjoys working on cars and motorbikes, especially repairing and restoring them. She has a real passion for understanding how things work and takes pride in bringing vehicles back to life.


Outside of her hobbies, Kim loves spending quality time with her nieces and nephews, making special memories together.

Sophie

Sophie

Job Title: Carer Joined: 2025

Sophie has four years of experience working in the care sector, with the past year spent at The Leys Care Home. She is passionate about supporting the elderly and takes great pride in providing compassionate, person-centred care. Sophie finds her role incredibly rewarding and is dedicated to ensuring residents feel valued, respected, and comfortable in their home environment.


Her caring nature, patience, and commitment to making a positive difference each day make her a valued member of the team.


In her spare time, Sophie enjoys spending quality time with friends and family, going shopping, and relaxing while watching Hollyoaks.

Alfie

Alfie

Job Title: Carer Joined: 2025

Alfie has been working in care for four years, including one year at The Leys Care Home. He loves working at Leys because it offers a homely environment and is a smaller home, which allows him to build stronger connections with residents and spend more quality time with them.


Outside of work, Alfie enjoys spending time with his family and friends, gardening, and going on long walks.

Angie

Angie

Job Title: Carer Joined: 2025

Angie has worked in care for 20 years and has been part of The Leys team since May 2025. She is passionate about caring and making a real difference in people’s lives. Angie loves working at The Leys because of its warm, homely feel and the strong sense of community.


In her spare time, she enjoys walking and reading. She is also currently studying for a diploma in Social Science.

Steve

Steve

Job Title: Facilities Support Joined: 2011

Steve has worked at The Leys for the past 16 years. As Facilities Support, he enjoys being hands-on and creative in his role. He looks after all environmental compliance matters and also brings a high standard of craftsmanship to his maintenance and handyman work. In addition, Steve takes great pride in maintaining and caring for our beautiful two-acre gardens.


In his spare time, Steve has a keen interest in ornithology and a passion for Irish folk music.

Rashid

Rashid

Job Title: Carer Joined: 2024

Rashid has been working in care for three years and has been working for The Leys for one year. He enjoys caring for others, helping people, and interacting with residents. One of the most rewarding parts of his job is seeing residents smile. In his spare time, Rashid enjoys travelling and going to the gym.

Frequently Asked Questions about The Leys

What types of Care is The Leys registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Leys have?

There are 16 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Leys?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Leys to the centre of Birmingham?

8.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Leys to verify any information. View our terms and conditions. The Leys has an Enhanced Service - more info.