The Leys

My aunt who is nearly 102, has been at The Leys for seven years. She has been very well looked after and is very happy there. I think the staff are wonderful and always do their very best for her.

My mother is well cared for, clean and in clean clothes, sometimes not her own clothes! She is happy and content, although she is sometimes very vague and distant caused by her dementia. When I leave her, after a visit, I am happy to know that she is in good care and looked after well.

I have always had great respect for the staff and the care they have provided for my mother-in-law over the last five and a half years but they continue to amaze me with their level of skills.

The Leys home staff are brilliant. I could not wish to put my mom in a better home. It has been hard for mom to adapt from her own home but the staff have been brilliant and nothing is too much trouble for them and they are very kind to my mom.

When Mum was taken in last year, 2018, the care home responded quickly to get the treatment she needed. It is nice to be able to rely on The Leys to meet all Mum's needs, care and wellbeing. Most important, Mum is happy at The Leys.

I have found all the staff friendly, helpful, caring, respectful to residents and their family alike. They don't hesitate to offer help whenever possible. My dad loves the food and says he has plenty to eat. Staff gave him bird books and binoculars as soon as they found out that was one of his hobbies. They allowed us to use the dining room to have an impromptu care meeting. They help residents eat/drink and don't rush them. It's also a clean and fresh smelling home and welcoming.

My husband has been cared for by the staff at The Leys for 20 months and I am more than satisfied with the situation which has been forced upon me. He is very well provided for - particularly the catering requirements - good, well cooked, homely food - the chef and cover staff are excellent. He is warm, clean, entertained, despite his memory failure telling me he does nothing!! All members of staff know me by name and are very welcoming. I am so grateful to be able to let them look after my husband.

The Leys are doing a great job of caring for my mother. Her memory loss is getting worse so it must be so difficult to be patient, open and friendly. We are really grateful to them for keeping her safe and comfortable, which is reducing our own worries and concerns.

I have found the home at Leys, Alvechurch to be very good. The staff are excellent, the food very good and plenty of it. All round an excellent place.

My husband really enjoyed his stay, he said all the staff were so caring and kind, he enjoyed all his meals and there was a happy and friendly atmosphere.

I live in the US, my mother spent two wonderful years at The Leys. Whenever I would visit I was welcomed in with a smile the staff were always pleasant no matter what time it was. The home was always clean, the meals were excellent the table was always set with placemats that were like I would have set my own table. My mother was very happy at The Leys, it was her home away from home. I was always informed of any issues and I was able to phone her from the US. I could not have asked for better care in mum’ s last days, a carer would sit with her, music was played for her. Even when she stopped communicating someone was always talking to her. I have a special place in my heart for one special lady, I always knew mum was being well cared for and that meant a great deal to our family because we were so far away. I would highly recommend The Leys to any family who is in need of a Care home, the staff are what I called my Guardian Angels they are very special people , God Bless them all.

I wanted to share an email I wrote to the team at the Leys. I live in North America and my Mum is a resident at here.

THANK YOU! (Please can you pass on my thanks to your team too).

Mum is looking, sounding and acting brilliantly. I can't believe the change in her since she returned to you. She is more engaged and looks content, safe, well and happy. She looks like Mum again!

Thanks also to you and your staff whenever I call. Everyone is so open and friendly with me. It's like calling home. They always take the extra time to get mums iPad and to make sure she is established using it, and they usually have a cheery wave and kind word for me too.

I am a long way away and experience far less stress now as a result of all your kind care, and integration of mum into your community.

Thank you all so much.

The Leys is one of the very few homes where all the staff really care for the residents. More than two years since I first met the team, the strength and consistency of their welcome makes it a joy either to visit mum or to return her home where she is, in her own words, very very happy. Mum knows just how much she is valued within the family and nothing is too much trouble to ensure she gets the most from each and every day with all the staff caring for mum as they would their own parents. It's the attention to detail, ensuring mum is never far away from a special friend, whether in the dining room (recently decorated and beautifully furnished as an old-fashioned tea room), joining in with the activities each and every day or in her beloved conservatory where she can enjoy the extensive garden with all the wildlife. If you want somewhere very special for your loved one, look no further!

The wonderful staff care for the residents with a very personal touch and great humour. Their physical health is well looked after though there could be more activities.

Having an elderly mother myself, should she need to go into care I wouldn't hesitate to have the ladies at The Leys look after her.

There is always a welcome when we visit mom as soon as the door is opened. You are free to wonder around the home so nothing is hidden. If there is a problem, there is no difficulty in mentioning it. Cleanliness is good and the variety of food is excellent. Although the building is old and could benefit from some modernisation, the loving and caring atmosphere is excellent. The grounds are lovely and green and the bird feeders and visiting deer keep the residents entertained. As with most care homes, there seems to be too much sitting with the TV on but in the last few months, things seem to be being put into place to address this. Mom couldn't be happier.

I have been visiting The Leys for at least 15 years as a friend and visitor to residents. It is one of the nicest homes in the area because it is small and therefore the residents have their individual caring care that large homes do not have. The residents always look clean and tidy and the aim for the staff is to treat residents as how their parents would like to be treated. Also, the manager and assistant manageress have been there for many years, before I started going.

Since my father-in-law came down from Scotland we have been very pleased with the service given from your home. His room is adequate, he enjoys the food and the staff are very nice. When we let them know we are taking him out he is always ready to go and taking him back at night is no problem. The garden is very nice and I am pleased he now sits out there. As his dementia get worse I am confident he will still have a nice life at The Leys.

The Leys residential home is situated in the beautiful Warwickshire countryside, the staff are all so friendly and welcoming. Over the 8 years my mother has been there, they all feel like extended family. The homely atmosphere (and the lovely smell of home cooking) means the residents feel safe, secure, but more importantly, looked after in a family environment, something which has been very beneficial for my mother.

There are frequent concerts, events etc, jigsaw puzzles and books are out and about (not put away in cupboards) and the garden is a wildlife haven, which residents can enjoy. The owner is hands-on, as are the manager and deputy. This is the kind of home our elderly should all have.

Mum recently died whilst a resident at The Leys and I have nothing but praise for the staff. Management often go above and beyond what would ordinarily be expected and give the impression that nothing is too much trouble. All the staff were very kind, caring, dedicated and upheld mum's dignity to the end. For the last few weeks mum needed nursing care but the staff were able to maintain a level of care which surpassed an ordinary care home allowing her to end her days in a safe and caring place that had for just a short while become her home. The attitude of the staff gave me the reassurance and knowledge that I needed to understand that she was being looked after far better than I could have done, even if she had lived with me. I looked at approx eight homes in the local area and The Leys stood head and shoulders above the rest. Although this is not a purpose built unit, it has the feeling of a 'house and home' rather than a 'care home'. I had no worries in leaving mum in their hands.