The Leys

Old Birmingham Road, Alvechurch, Birmingham B48 7TQ
Review Us
9.9 70 Reviews
  • The Leys, Birmingham
The Leys welcomes older residents with physical and mental health needs but not requiring nursing care. At the heart of The Leys' person-centred approach is a simple philosophy endorsed by all of the staff: to provide care the way that they would wish for their own relatives.

The Leys aims to provide care in an environment that looks and feels like a home away from home. They believe this is why most of their residents come to them through the personal recommendations of people who know the home.

Detailed care plans are developed in a fully transparent manner and updated regularly to ensure that the best and most appropriate care is provided for each individual. They welcome the input of family and friends of individuals in their care and welcome visitors at any time.

Visit their Facebook page https://www.facebook.com/theleysresidentialhomealvechurch to get a flavour of daily life at the home.
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Care Provided by The Leys

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1450
  • Self-Funded Residential Dementia Care: £1000 – £1450
  • RESPITE Self-Funded Residential Care: £1000 – £1450
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1500

Prices are dependant on rooms and care needs.

These prices are only a guideline, please contact The Leys to find out the exact price for your requirements.

Contact The Leys to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Leys to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Dau Care Ltd
  • Privately Owned

Person in Charge

  • Elaine Adams (Operations Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages from 115 to 115

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (16)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (10)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Parking

  • On-site car park.

The Leys Reviews (70)

9.9

The Leys has a Review Score of 9.9 (9.936) out of 10, based on 33 reviews in the last 2 years.
Over all time The Leys has 70 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Leys
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Total of 70, showing 21-40
Review from W A (Regular Volunteer) published on 4 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great home, fantastic location and surroundings. A wonderful team of staff who are always welcoming and they all really care about their residents. Raj is a fantastic leader with a clear vision of delivering high quality person centred care to those living at The Leys.
Reply from Raj Dau, Director at The LeysThank you so much for sharing this wonderful feedback.
I'm delighted to hear that you've had such a positive experience at The Leys. Our team works hard to create a warm, welcoming environment where every resident feels valued, and it means a great deal to know this is recognised.
I'm incredibly proud of the entire team and the dedication they show every day. Their commitment to delivering high-quality, person-centred care is what makes The Leys such a special place.
Thank you again for taking the time to share your kind words - they are truly appreciated.
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Review from D M (Son of Resident) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly staff, great atmosphere. Always welcoming when I visit. Facilities are good, and the surrounding area is tranquil and serene.
Reply from Raj Dau, Director at The LeysThank you so much for your kind words! We're delighted to hear you enjoy the welcoming atmosphere, our facilities, and the peaceful surroundings. It's always a pleasure to have you visit, and we look forward to seeing you again soon. We also welcome any additional feedback you may have on how we can improve further.
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Review from Andrew D (Son of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is a fantastic home they make me and my mother feel welcome and go above and beyond there job to look after her.
Reply from Raj Dau, Director at The LeysThank you so much for your kind words. We're truly delighted to hear that you and your mother feel welcomed and well cared for. Our team always strives to go above and beyond, and it means a lot to know that this has made a positive difference for your family.
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Review from Russell H (Son of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to The Leys in November 2024. After viewing beforehand with my mum, we knew she would like it. Mum has a lovely room overlooking the extensive gardens which she enjoys.
Mum is very happy at The Leys. The staff are very caring and attentive. She says that the staff work very hard to make
The Leys a welcoming, caring and safe home for everyone. Mum says the food is very good and well prepared. She also likes the activities, especially the music events.
The home is in the countryside but also accessible which makes visiting easy.
The owners are very helpful and care about the residents. If there is a query, they are amenable and easy to contact.
I would recommend The Leys as I know my mum is safe and happy.
Reply from Raj Dau, Director at The LeysThank you so much for taking the time to share your lovely feedback. We are delighted to hear that your mum has settled in so well at The Leys and is enjoying her room, the gardens, and especially the music events. It's wonderful to know she feels safe, happy, and well cared for - that is always our priority.We're very proud of our dedicated team who work hard to make The Leys a welcoming and supportive home, and your kind words mean a great deal to them. We also appreciate your mention of our food, activities, and the accessibility of the home, as these are all things we strive to provide at the highest standard.Thank you once again for your recommendation - it's a real privilege to care for your mum.
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Review from M J (Daughter of Resident) assisted by family/friend published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom moved into the home in December 2024. The staff were really caring and supportive to me and my mom. My mom settled in very quickly. The staff are excellent, they treat my mom with dignity and respect, they always contact me if there is any concerns about my mom. The meals are lovely, the home
is lovely like home from home. My mom enjoys all the activities they provide. I am at rest knowing my mom is safe and cared for extremely well.
Reply from Raj Dau, Director at The LeysThank you so much for your kind words and thoughtful review. We're truly grateful that you've entrusted us with your mom's care. It's heartwarming to hear that she settled in quickly and is enjoying the activities, meals, and warm atmosphere of the home. Our team is committed to treating every resident with dignity and respect, and we're so pleased to know that you feel supported and reassured. Knowing your mom feels safe and well cared for means everything to us. Thank you again for your support-it means a great deal to the whole team.
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Review from Alan P (Nephew of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 100 year old aunt started living at The Leys in November 2024. Both she and I are extremely happy with her care. The care home is located in the countryside and has grounds of two acres. My aunt has a lovely room over looking the garden, which gives her great pleasure. The staff are all very kind,
caring and efficient. The situation is very safe and the home is always clean and tidy. The residents are all happy and they have lots of activities. The food looks lovely and my aunt says it's very good.
Reply from Raj Dau, Director at The LeysThank you so much for your kind and thoughtful review. We are truly delighted to hear that your aunt is happy and comfortable at The Leys. It's wonderful to know that she enjoys her room and the peaceful garden views-it means a lot to us that she finds pleasure in her surroundings. We're also very pleased that you both feel confident in the care she is receiving. Our team works hard to create a safe, welcoming, and engaging environment for all our residents, and it's heartening to hear that those efforts are making a difference. We'll be sure to share your lovely comments with our staff. Thank you again for your support and trust.
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Review from C D (Daughter of Resident) published on 2 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been at The Leys for 5 months. During this time the staff have supported him to settle in extremely well. The home is small and feels more like home from home with the staff as family members.
I too feel really well supported by the staff. I feel I can talk to them about Dad and his needs,
and that they are always willing to listen.
I am very happy with The Leys and would highly recommend the home.
Reply from Raj Dau, Director at The LeysThank you so much for your kind and thoughtful feedback. We're truly delighted to hear that your dad has settled in well at The Leys and that you both feel supported by our team. Creating a homely, welcoming environment is at the heart of what we do, and it means a great deal to know that it feels like a "home from home" for your family.Your trust and recommendation are deeply appreciated by all of us. Please don't hesitate to reach out if there's ever anything more we can do for your dad or for you.Warm regards,
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Review from Daniel M (Son of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom has been here for a number of years and is treated like family. She is so well looked after and the team go out of their way to spend time with her to understand her needs. She can have her 'moments' but they are so understanding and work everyday to make things better for her.. The food always
looks lovely when we visit but more than anything, when I look at the other resident's they are always laughing and seem really happy too. They do so much with them that seems to build a great community and this seems to work really well. It is not an exaggeration to say we would be lost without them
Reply from Raj Dau, Director at The LeysThank you so much for your heartfelt feedback. It truly means the world to us to hear how much you value the care and support your mum receives. She is part of our family here, and we're grateful for the opportunity to be a part of her life.We understand that everyone has their moments, and our team always strives to meet each resident with patience, empathy, and understanding. It's wonderful to hear that this has made a difference for her and for you.We're also really pleased that you've noticed the sense of community we work hard to create. Seeing the residents happy, laughing, and engaged is exactly what we aim for every day.Thank you again for your kind words-they remind us why we do what we do.
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Review from Janet E (Daughter of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very supportive to my mom, they are all very helpful and kind. I would recommend The Leys to other people if these needs are required. The Leys is a very happy and homely place to be.
Reply from Raj Dau, Director at The LeysThank you so much for your kind words. We're truly grateful for your feedback and delighted to hear that your mom feels supported and at home here at The Leys. Our team works hard to create a warm, welcoming environment, and it means a lot to know their care and kindness are making a difference. Your recommendation is the highest compliment we could receive-thank you again for your trust and support.Warmest regards,The Leys
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Review from L C (Resident) assisted by family/friend published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It's very good, the food is quite good, the staff are always caring and look after you, my room's very convenient having as much room as I require and toilet and bathing facilities close by, always fresh and clean. The conservatory is really nice, with room for my walker, and I enjoy watching the door,
who come now and again, and the lively squirrels and birds. Visitors are made welcome.
Reply from Raj Dau, Director at The LeysThank you so much for taking the time to share your thoughts. We're so pleased to hear that you're enjoying your time at The Leys.It's wonderful to know that the food, care from our staff, and the comfort of your room are all meeting your needs. We're especially glad that you find the space convenient and the facilities fresh and clean-that's exactly what we aim for.The conservatory is one of our favourite spots too, and it's great to hear you're enjoying the view (and the squirrels and birds!). We love that you've made it your own peaceful place to relax and observe the world. We're also happy that your visitors feel welcome-creating a warm, inclusive atmosphere for both residents and their loved ones is very important to us.Thank you again for your kind words-it's a pleasure to have you with us.
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Review from S A (Daughter of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found The Leys to be a welcoming, positive environment for my mother. There are high levels of cleanliness and little touches like fresh flowers on tables make such a difference. The staff are kind, courteous and cheerful, my mother has visibly relaxed, has started smiling and laughing. All the
staff are good but I would like mention, in particular the deputy care manager who is a real asset. Patient, caring, kind and a great sense of humour. Thank you The Leys.
Reply from Raj Dau, Director at The LeysThank you so much for your kind and thoughtful words. We're truly touched to hear that your mother has felt welcomed and relaxed at The Leys-it means the world to us. We take great pride in creating a positive, homely environment, and it's heartening to know that the little touches, like fresh flowers, are appreciated. It's also wonderful to hear that your mother is smiling and laughing-that's exactly the kind of atmosphere we strive for.Your special mention of our Deputy Care Manager will be passed on and celebrated. We're very lucky to have such a dedicated and compassionate team, and it's always uplifting to see their care and efforts recognised.Thank you again for your feedback and trust-it's an absolute privilege to care for your mother.
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Review from J C (Son of Resident) published on 12 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been a resident at The Leys for 10 years in June. Couldn't have found a better care home for him. The care and attention from the staff is excellent. It is kept so clean and food always looks very appetising. It is a true home-from-home with a lovely atmosphere and all the residents seem
to get on so well. Would recommend this home to anyone.
Reply from Raj Dau, Director at The LeysThank you so much for your wonderful review. We are thrilled to hear that you had such a positive experience with our care home. Our team is dedicated to providing the best possible care and support to all our residents, and it's heartening to know that our efforts have made a difference for you and your loved ones.
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Review from Mark D (Son of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad arrived at The Leys in June 2022 and from the moment he stepped through the door, he was welcomed. The staff have gone above and beyond to make him feel at home. We have always felt that he was really comfortable. Sadly, Dad has now passed away and I will miss seeing the staff as they are all
lovely. Thank you The Leys for making Dad's final years a pleasure.
Reply from Raj Dau, Director at The LeysThank you so much. This means a lot to us. I know your father meant a lot to the staff and will be greatly missed.
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Review from S W (Cousin of Resident) published on 12 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been visiting the Leys for a number of years now and find the staff both friendly and caring with attention to resident's needs.
Reply from Raj Dau, Director at The LeysThanks so much for your feedback. This means a lot to all of us.
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Review from Martyn R (Power of Attorney of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother spent nearly a decade at this exceptional care home, and it's impossible to express the depth of gratitude our family feels for the extraordinary care and love she received during her time there. The staff went above and beyond in every aspect of her care, providing not just personal
care, but genuine warmth and companionship that brightened her days. Their commitment to her wellbeing undoubtedly prolonged her life and, more importantly, enriched it immeasurably. The team was not just professional but compassionate, treating her like family and ensuring she felt comfortable and cherished every single day. She was nearly 104 when she passed away and I am certain that she would not have reached this age in any other setting. We will forever be grateful for the immense love and dedication shown to my grandmother and would recommend The Leys for anyone looking for a care home for themselves or a relative.
Reply from Raj Dau, Director at The LeysThank you so much. This means a lot to us. I know your grandmother meant a lot to the staff and will be greatly missed.
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Review from S G (Daughter of Resident) published on 9 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mom always appears to be well looked after, staff are always kind to her and attentive a well-run home and the staff always welcoming and friendly.
Reply from Raj Dau, Director at The LeysThanks so much for your feedback. This means a lot to all of us.
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Review from Maxine R (Daughter of Resident) published on 2 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This small and friendly home is everything I wanted for my mom and more! Every resident is part of "the family" and is treated as such. Each member of staff, from carers to housekeepers to management is kind, compassionate and loving. They are happy to give Mom the affection she craves and cope with
the more challenging aspects of her behaviour with patience and consideration. Nothing is too much trouble. I could not recommend The Leys more highly, and its lovely building and fabulous gardens only add to the whole package.
My mom tells me on every visit how happy she is, and her smile only goes to confirm this. Thank you.
Reply from Raj Dau, Director at The LeysThanks so much for your feedback. This means a lot to all of us.
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Review from David E (Son of Resident) published on 21 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at the Leys for 20 months. The staff are excellent, and my father is treated with dignity. He has a good quality of life as he approaches his later days, and I would recommend this care home.
Reply from Raj Dau, Director at The LeysThanks so much for your feedback. This means a lot to all of us.
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Review from Anthony O (Son of Resident) published on 19 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Leys Care Home have provided the best possible care and support for my 96-year-old mother. The managers and staff are all excellent, the meals are well-balanced and enjoyable. They provide a variety of activities for the residents to take part in, which affords some physical and mental stimulation
on a group and individual basis. The grounds are well looked after and offer the opportunity to sit outside to enjoy the fresh air and local wildlife. However, the inside is looking a little tired and dated and would benefit from redecoration/refurbishment.
Reply from Amit Midha, Director at The LeysThank you for your kind words and your feedback - it is very helpful for us as we are always looking for ways to improve our service.
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Review from D G (Son of Resident) published on 17 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has dementia and moved to The Leys as she was no longer able to live at home by herself. All of the team there are so caring and passionate, creating a home from home environment. The care and support provided for my mum is excellent, despite her illness she is always smiling and happy. It is
a huge relief for me to know my mum is being so well cared for.
Reply from Amit Midha, Director at The LeysThanks so much for your kind words. They mean a lot to all of us.
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Current Review Score: 9.9 (9.936)

Overview of Review Score

The Review Score of 9.9 (9.936) out of 10 for The Leys is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.936 for The Leys is calculated as follows: ( (371 Excellents x 5) + (15 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 391 Ratings = 4.936
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Leys is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

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Awards / Recognitions (0)

Meet the Team (2)

Elaine

Elaine Adams

Job Title: Operations Manager Joined: 1994

Elaine Adams is Operations Manager at The Leys Residential Home.


Elaine Adams is our Operations Manager and brings over 35 years of experience in the care sector. Throughout her career, she has shown a deep commitment to high-quality, compassionate care, including many years of dedicated service at The Leys.


Outside of work, she enjoys heading to Malvern for getaways at her holiday home, making the most of her weekends away. She loves spending time with her family and her much-loved dog, Bella, and values the balance these moments bring to her life.

Julie

Julie Timms

Job Title: Head Chef Joined: 2025

Julie is the Head Chef at The Leys Care Home and brings with her 36 years of experience in the catering industry. Throughout her career, she has worked in a wide range of environments including restaurants, nursery settings, and care homes, gaining extensive experience in roles such as Chef, Head Chef, and Kitchen Manager.


Julie’s broad background has given her a strong understanding of nutrition, special dietary requirements, and the importance of providing meals that are both nourishing and enjoyable. At The Leys, she takes great pride in preparing high-quality, home-cooked food that supports residents’ health and wellbeing while also bringing comfort and familiarity to everyday life.


Outside of work, Julie enjoys spending time on creative hobbies such as diamond art and puzzles. She also loves baking for her family and values spending quality time with her grown children, grandchildren, and partner. Her strong sense of family and care is reflected in the passion and warmth she brings to her role as Head Chef.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Leys to verify any information. View our terms and conditions. The Leys has an Enhanced Service - more info.