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Ravenhurst Residential Care Home

21 Lickhill Road North, Stourport-on-Severn, Worcestershire DY13 8RU
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Ravenhurst Residential Care Home, Stourport-on-Severn
Ravenhurst Residential Care Home, Stourport-on-Severn
Ravenhurst Residential Care Home, Stourport-on-Severn

With a long-serving team of devoted staff, many of whom have been at Ravenhurst for over 15 years, it truly feels like a warm, family home.

As well as providing residential and dementia care, they offer respite care breaks, which can be pre-booked in advance. These are perfect for carers who look after loved ones at home, who would like to book a short break themselves, knowing their loved one...  

Care Provided by Ravenhurst Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,173From £1,172

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1173, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

Contact Ravenhurst Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Michelle Cartwright (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2009

Room Information

  • Single Rooms (50)
  • Single Rooms with ensuite Wet Room (10)

Ravenhurst Residential Care Home Reviews (77)

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8.9

Ravenhurst Residential Care Home has a Review Score of 8.9 (8.896) out of 10, based on 6 reviews in the last 2 years. Over all time Ravenhurst Residential Care Home has 77 reviews.

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Review from Ian L (Grandson of Resident) published on 10 August 2018 Submitted via Postal Card
Overall Experience

A good caring residential home. Lots of activities on a regular basis.

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Review from Adrian B (Son of Resident) published on 23 July 2018 Submitted via Website
Overall Experience

We moved my father to Ravenhurst from another care home and although he was only there for a relatively short time the difference the manager and his team made to his overall wellbeing was immense. They treated him as an individual and he really felt part of a family there and even though he had dementia he settled in really quickly which is a testament to the level and quality of care he received. Sadly he passed away in hospital after contracting pneumonia while being treated for another condition there and our only regret is that we were not able to get him into Ravenhurst sooner as he was certainly happier and better cared for there than in the previous home he was in. For anyone looking to place a loved one in a care home, I would recommend them without hesitation.

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Review from K E (Daughter of Resident) published on 5 April 2018 Submitted via Postal Card
Overall Experience
My dad moved in to Ravenhurst in September 2017 and has received excellent care and treatment from the manager and staff, who are all very friendly, helpful and professional.
My dad says the food is lovely and is always well presented. He is able to choose to eat either in his room or the lovely dining room.

He's also been on a day trip to the safari park which surprised both me and my sisters as he usually doesn't want to go anywhere. He really enjoyed the day and kept talking about it.

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Review from Peter W (Son-in-law of Resident) published on 10 October 2017 Submitted via Postal Card
Overall Experience

Having lived as a widow in sheltered accommodation for 32 years, my 95-year-old mother in law was understandably reluctant to embrace the relative structure imposed within a community living environment. It was a traumatic experience for her and irrespective of the thoughtful, dignified and thoroughly professional intervention by health workers, the emotional stress experienced by family members having to acknowledge the need for their mother/granny/great granny to move into residential care is emotionally burdensome.

The manager orchestrated a sensitive and comforting transition to Ravenhurst; being close to our home means that over the intervening 19 months, she has received almost daily visits. My family cannot speak highly enough of the management and staff. Through their key worker system, we have ready access to all documents pertaining to her and the manager/deputy manager is always available to discuss any issues. The care workers generate a relaxed, happy and stimulating atmosphere and are diligent in meeting the residents' cognitive, emotional and physical needs. The quality of care is recognised by excellent inspection reports and, at a time when social care does not always enjoy good press, we are eternally grateful that she is safe and very well cared for.

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Review from A N (Daughter of Resident) published on 20 June 2017 Submitted via Postal Card
Overall Experience
When my mother had to move to residential care, we were made to feel very welcome. Everyone worked hard to make the transition smooth.

Mum is happy and thriving in the caring environment of Ravenhurst.

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Review from Michele C (Daughter of Resident) published on 23 May 2017 Submitted via Postal Card
Overall Experience

All staff and management are friendly and welcoming providing a very warm, happy home to residents and visitors. They are willing to help at any time, very informative when asking any information on my mother's well being. Giving support to help each other to give my mother the best for her well being. The food is excellent and a variety of fresh fruit is always available. It is fresh, clean and very well looked after.

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Review from D B (Resident / Service User) published on 21 April 2017 Submitted via Postal Card
Overall Experience

The care home looks after me very well. I would rather be in my own home but cannot fault the care I receive and especially the food which is very good. Nothing is too much trouble for the staff.

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Review from Beverley S (Relative of Resident) published on 18 April 2017 Submitted via Postal Card
Overall Experience

Members of staff and reception were so helpful and nothing was too much trouble for the manager.

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Review from Caroline T (Daughter of Resident) published on 12 April 2017 Submitted via Website
Overall Experience
A massive thank you to all the wonderful staff at Ravenhurst Care Home for all their kindness and first class care towards our mother during her stay at the home.
We would especially like to say a huge thank you for the wonderful support you gave to the family during our mother's illness and for helping to make her last days as peaceful and as comfortable as possible.

Our heartfelt thanks.

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Review from P C (Daughter of Resident) published on 17 March 2017 Submitted via Postal Card
Overall Experience
Mum remains comfortable and happy in the care home.
She has a lovely group of friends that all show concern is she is not feeling 100%. The staff are extremely helpful and kind -recently mum's arthritis has been troubling her, so they have organised a zimmer frame and I am able to borrow a wheelchair when I take her to hospital appointments.

Both mum and I are very happy with the care and respect she gets.

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Review from Ronald P (Resident / Service User) published on 16 March 2017 Submitted via Postal Card
Overall Experience

From the minute you walk through the doors, you always get a cheery word and smiles, a real welcome. Not only that, I know my brother will be safe and well looked after. He always enjoys going each Friday he says the lunches are home cooked and delicious. Everyone always makes him feel so special what more could you want? Thank you Ravenhurst Residential Care Home. My brother suffers from Parkinson's disease.

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Review from Jean L (Daughter of Resident) published on 16 March 2017 Submitted via Postal Card
Overall Experience

Exceptionally clean and well organised lots of helpful and friendly staff. Everyone very kind and patient with my mother who has mild dementia. The staff go that extra mile with clean table linen each day, afternoon tea nicely presented. Choices of food meal times. Well planned activities. Excellent daily laundry service. Hairdressing, beauty, chiropody etc. Brilliant!!

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Review from A J (Son-in-law of Resident) published on 15 March 2017 Submitted via Postal Card
Overall Experience

Always made welcome in reception. Very helpful never too much trouble to sort out any problems.

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Review from Keith L (Son of Resident) published on 31 October 2016 Submitted via Postal Card
Overall Experience

My dad never wanted to go into "a home". This became necessary when my mum passed away 7 months ago. He now says how happy he is and that "they all look after me". As a visitor, I always find all the staff to be extremely friendly and helpful. They treat my dad as a person and not just a number. The home is decorated throughout as a "home from home.". It never feels regimented and if my dad is not eating, they will always cook him one of his favourite meals - usually an omelette!

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Review from G B (Son of Resident) published on 19 October 2016 Submitted via Postal Card
Overall Experience

The care home does a good job of looking after my mother. She has dementia and is struggling to adapt to living in a care environment. The staff are patient and caring and although my mother doesn't always see this in her more lucid moments she says they are very good.

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Review from Jan H (Daughter of Resident) published on 18 October 2016 Submitted via Website
Overall Experience

My mother became a resident at Ravenhurst following a stay in hospital after multiple falls. Her dementia was progressing at this time making it more and more difficult for me to take care of her. She has been living at the care home for four years now and the love and attention has been wonderful. I have just returned from a month long stay with my son and knew that she would be well cared for. She didn't notice I'd been away! This home was recommended to me by a friend of a resident and I would not hesitate to recommend to others.

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Review from Liz M (Cousin of Resident) published on 17 October 2016 Submitted via Postal Card
Overall Experience
Our relative first came to the home for a trial period when she came out of hospital while assessing if she was able to return to her home. Ravenhurst was initially chosen for it's proximity to us and availability of places but she decided to stay permanently when she realised she needed full-time care. This decision was a large part due to the high level of care she received at the home.

The care staff and receptionist are always friendly and helpful. Whenever we visit, any member of staff is always able to tell us where she is, what she's doing and how she is. We've observed the staff treating all residents with courtesy, respect, patience and above all, good humour! The menus are varied and seem to have good quality of food. We've also been impressed with the range of activities put on, including a dog show, pony visit, services and nail/hair treatments. We can't fault it!

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Review from Marie S (Sister of Resident) published on 5 October 2016 Submitted via Postal Card
Overall Experience

I was very concerned when my sister needed to stay in a care home. She couldn't walk even with help. I needn't have worried. She is cared for very well. The carers are excellent, the comfort is good and the meals are prepared very well and appetising. The ladies at reception are always helpful and welcoming. I would recommend Ravenhurst Residential Care Home to any of my relatives and friends.

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Review from Roger B (Son of Resident) published on 5 October 2016 Submitted via Postal Card
Overall Experience
Since my mum moved into the above care home I've been very impressed with the overall care and quality of care provided.

Bearing in mind that I go there every day I consider the care provided to my mother and the other residents of a very good standard. The staff deserve a special mention I myself consider them all to be first class.

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Review from Jean B (Resident / Service User) published on 5 October 2016 Submitted via Postal Card
Overall Experience

The help and support my brother is given every Friday is second to none all the staff from the minute you walk in are amazing and make it such a pleasure for my brother to come. It also makes a break for me. I don't have to worry about him as I know he will be well looked after more could you want.

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Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 May 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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