The Ferns Care Home

152 Longden Road, Shrewsbury SY3 9ED
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9.7 22 Reviews
  • The Ferns Care Home, Shrewsbury
The Ferns Residential Home in Shrewsbury provides a comfortable, friendly for people needing care and support.

The care home provides engaging social activities, trained staff and high quality care for care home residents.

Meals are prepared to cater to the preferences and special dietary requirements of residents.
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Care Provided by The Ferns Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: £1495 – £1495
  • RESPITE Self-Funded Residential Care: £1495 – £1495
  • RESPITE Self-Funded Residential Dementia Care: £1495 – £1495

These prices are only a guideline, please contact The Ferns Care Home to find out the exact price for your requirements.

Contact The Ferns Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Ferns Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Julie Willmouth (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (1)

Visiting

  • No restrictions on visiting

Parking

  • Cark Park on site

The Ferns Care Home Reviews (22)

9.7

The Ferns Care Home has a Review Score of 9.7 (9.692) out of 10, based on 22 reviews in the last 2 years.
Over all time The Ferns Care Home has 22 reviews.

Overall Experience
  • 19
  • 1
  • 1
  • 1
  • 0
Date Published
  • 22
  • 11
  • 15
  • 22
  • 0
Reviewer Connection to The Ferns Care Home
  • 7
  • 4
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from G N (Son of Resident) published on 20 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff we have met have been helpful and professional and have made our mum feel comfortable and cared for where appropriate outside services have been accessed to promote healthcare and healing.
Reply from Kim Rogerson, Director at The Ferns Care HomeThank you for your review, we appreciate you taking the time to do this.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dax H (Friend of Resident) published on 12 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely welcoming home; whenever I visited. It has a nice happy atmosphere. The food I got to try was great too! The staff I interacted with were very helpful and it looks like the residents are well cared for.
Reply from Kim Rogerson, Director at The Ferns Care HomeThank you for taking the time to leave a review, we really appreciate it!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.692)

Overview of Review Score

The Review Score of 9.7 (9.692) out of 10 for The Ferns Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.692 for The Ferns Care Home is calculated as follows: ( (195 Excellents x 5) + (38 Goods x 4) + (12 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 250 Ratings = 4.692
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Ferns Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Julie Willmouth

Job Title: Registered Manager Joined: 2025

Julie Willmouth – Registered Manager


Julie Willmouth joined The Ferns Care Home in 2025 as Registered Manager. She brings a caring and compassionate approach to her leadership, with a strong commitment to ensuring residents receive the highest standard of personalised care.


Julie is passionate about creating a warm, safe, and welcoming environment where residents can enjoy fulfilling and meaningful lives. She works closely with her team to deliver person-centred support that respects each individual’s needs, preferences, and independence.


Julie believes in building strong relationships with residents, their families, and the wider community, ensuring The Ferns is a place where everyone feels valued and supported. Reflecting on her role, she says:
“It is a privilege to care for our residents and to make a positive difference in their lives every day.”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Ferns Care Home to verify any information. View our terms and conditions. The Ferns Care Home has an Enhanced Service - more info.