Barchester Field House Care Home

Field House has been the 'home' for our mother for more than six years. Without exception, the care and consideration shown to her have always been of the highest quality. The staff go out of their way to engage with her many times a day and to treat her with dignity and respect. Even the food is good. We would recommend Field House with complete confidence.

Following the passing of my wife with dementia I took a week's respite to plan my future. I am 86 and partially disabled. This accommodation and care is first class insomuch as I am now taking up permanent residence. The manager, carers and support staff are so dedicated, kindly and compassionate. Very welcoming and so supportive in every way. I am looking forward to my stay. It has the usual Barchester top quality. It really is a home from home.

I'm very happy my Dad is there and my Dad is also happy.

I have visited a good friend who has recently moved into The Field House and is very settled and happy. During each visit, I have been greeted by staff who have offered me refreshments and taken me to my friend wherever she has been in the building. Staff are happy and helpful, the home is clean and tidy and it is a very welcoming atmosphere.

My very elderly father has a number of debilitating health concerns having recently moved to the home directly from an emergency hospital admission. The Manager and all of the staff have listened and supported him and expertly put in place all the daily care and solutions to help these as much as they can, with kindness and consideration throughout. He has been very content and comfortable to become a permanent resident now. It is an attractive, friendly and welcoming home, supportive for residents but in my experience very much so too for their visiting relatives.

Although occupying a converted home this is an excellent care home. The facilities are good although, could do with more updating. The outstanding feature of this home is the staff. They are marvellous, providing a caring loving service which is exceptional. Sadly this is not a nursing home and therefore for did not give the level of nursing care needed for my wife to receive funding.

The care displayed towards my aunt was excellent. I always found the staff to be helpful and courteous. It is clear that the staff want to make the residents as comfortable as possible. The Field House is a 'care' home in the true sense of the word. Thank you.

The food is top quality and choice of food is varied and they cook to please the individual.

I have visited various residents over the years. They seemed as content as it was possible for them to be. I noticed a considerable improvement in one lady who was in for respite in a week. The staff I spoke to were caring, friendly and helpful.

My mother-in-law was admitted here as she suffers from dementia and required supervision while her 93-year-old husband was in hospital. On discharge from hospital, he joined her for respite. Despite him being a little difficult at times, staff were very patient, kind and caring. The home is warm and very homely. Residents all appear happy. There is a very nice atmosphere and staff appear happy in their work. Well managed by the manager, she has created a team to be proud of. Well done.

Field House fitted Mum in for 2 weeks respite and we are grateful for the care she received. While staff worked hard and were professional and friendly, possibly more staff are needed as Mum tells me on occasion she was kept waiting nearly half an hour when she needed help with the toilet. She would have liked more social activities - advertised events were cancelled - and she felt that residents were encouraged to spend time in their rooms. The conservatory was the only communal area and very hot, though she enjoyed the garden. Her bedroom didn't have a TV - it might be good if one were provided for respite clients. I was a bit taken aback when I later found out the cost of her care - Mum was charged £1250 a week. I'm not sure that Field House delivers more than other homes which charge substantially less. Mum also felt uncomfortable at having to pay for care immediately on arrival. Unfortunately, there was some issue with her medication running out which was not resolved until she got home.

I was well cared for and supported and found all staff very helpful and friendly.

Field House and its staff have been wonderful looking after my husband's aunty, from the initial assessment all the way through to her moving on to a new care home due to her dementia needs. The care given and shown, along with patience and time, has been so heartfelt. I would recommend to anyone to go and visit and talk to the management to see if it suits them.

An amazing team with wonderful dispositions. My mother was staying for respite and has fallen in love with the home and the girls. You can tell that the girls eat, sleep and breath care and how they can make things better for the residents. They look for new interactive activities constantly

On the first visit to the home, I was greeted with a smile and warm welcome. The staff are helpful, the home was lovely and the home from home look.

When I had respite care following an eye operation, I noticed how helpful the staff were to residents with mobility problems. When I fell and broke my arm I asked the hospital to phone Field House to see if they had a space. Luckily they did.

From the outset, even the initial phone call I made to inquire about The Field House was handled with care and professionalism. This followed with an assessment in a difficult situation handled extremely sensitively and tactfully to cause the least distress and collect the information required. Care has been of the highest standard along with good food. Cleanliness and a general "can do" attitude which is refreshing to find.

From visiting them without notice and given a tour. I was very impressed with all aspects of the home. With my aunt we quickly decided to obtain a quote and within a week. She was a resident/ No regrets, just happiness all round.

The staff are lovely and always available and jolly. Really enjoyed my time here.

I am happy here.The staff are friendly and helpful. The food is excellent, home cooking, plenty of choice. My visitors are welcome at any time. They can have lunch with me.