Barchester The Field House Care Home

Sandford Avenue, Church Stretton SY6 7AA

The Field House Care Home is a small residential home in the rolling hills of Shropshire. Offering a dedicated team of staff who work together to provide residents with the best care possible in a home from home atmosphere. Carers achieve this by having spacious en-suite facilities in all rooms with lovely views, which can be decorated with their own personal furniture, photographs and pictures.

Each resident is treated as an individual, with their own needs and preferences being considered at all times with delicious home cooked meals prepared freshly in their own kitchens, and a full list of activities which everyone will find something that they enjoy in a relaxed, friendly environment.

Group: Barchester Healthcare Ltd

Person in charge: Claire Harris (Manager)

Local Authority / Social Services: Shropshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 20 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 55+.

Single Rooms: 18

Shared Rooms: 1

Rooms with ensuite WC: 19

Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Barchester The Field House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.5 (maximum of 10) for Barchester The Field House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Barchester The Field House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 6 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.538 for Barchester The Field House Care Home is calculated as follows: ( (89 Excellents x 5) + (62 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 156 Ratings = 4.538

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Barchester The Field House Care Home is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 6 Reviews ÷ 4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.5 Barchester The Field House Care Home has a Review Score of 9.5 (9.538) from 13 Reviews


Average Ratings

  • Excellent
    7
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester The Field House Care Home?

  • Extremely LIKELY
    12
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester The Field House Care Home

  • Resident / Service User
    4
  • Daughter of Resident/Service User
    3
  • Relative of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • more

On the first visit to the home, I was greeted with a smile and warm welcome. The staff are helpful, the home was lovely and the home from home look.

How likely would you be to recommend Barchester The Field House Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

An amazing team with wonderful dispositions. My mother was staying for respite and has fallen in love with the home and the girls. You can tell that the girls eat, sleep and breath care and how they can make things better for the residents. They look for new interactive activities constantly

How likely would you be to recommend Barchester The Field House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Field House and its staff have been wonderful looking after my husband's aunty, from the initial assessment all the way through to her moving on to a new care home due to her dementia needs. The care given and shown, along with patience and time, has been so heartfelt. I would recommend to anyone to go and visit and talk to the management to see if it suits them.

How likely would you be to recommend Barchester The Field House Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

When I had respite care following an eye operation, I noticed how helpful the staff were to residents with mobility problems. When I fell and broke my arm I asked the hospital to phone Field House to see if they had a space. Luckily they did.

How likely would you be to recommend Barchester The Field House Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

Claire Harris, General Manager at Barchester The Field House Care Home responded to this review on 06 Jun 2017:

Thank you very much for your feedback.

From the outset, even the initial phone call I made to inquire about The Field House was handled with care and professionalism. This followed with an assessment in a difficult situation handled extremely sensitively and tactfully to cause the least distress and collect the information required. Care has been of the highest standard along with good food. Cleanliness and a general "can do" attitude which is refreshing to find.

How likely would you be to recommend Barchester The Field House Care Home? Extremely Likely

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Average Rating:   4.2 out of 5

From visiting them without notice and given a tour. I was very impressed with all aspects of the home. With my aunt we quickly decided to obtain a quote and within a week. She was a resident/ No regrets, just happiness all round.

How likely would you be to recommend Barchester The Field House Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

I am very happy here, the management is excellent he is fantastic.
The staff are lovely and always available and jolly. Really enjoyed my time here.

How likely would you be to recommend Barchester The Field House Care Home? Extremely Likely

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Average Rating:   5 out of 5

I am happy here.The staff are friendly and helpful. The food is excellent, home cooking, plenty of choice. My visitors are welcome at any time. They can have lunch with me.

How likely would you be to recommend Barchester The Field House Care Home? Extremely Likely

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Average Rating:   5 out of 5

The care home staff are attentive to my mother's needs in a highly professional and empathetic manner.

How likely would you be to recommend Barchester The Field House Care Home? Extremely Likely

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Average Rating:   4.2 out of 5

Very nice.

How likely would you be to recommend Barchester The Field House Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

My mother has been very well cared for in Field House Care Home. The staff are friendly and helpful. They treat residents as individuals. They are always welcoming to visitors and are very approachable.

How likely would you be to recommend Barchester The Field House Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

I have been visiting people in Field House for the last 23 years and have always found the staff very helpful and extremely good with all the residents.
I always get the feeling it is a happy and well cared for home.

How likely would you be to recommend Barchester The Field House Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

Sian Mann, Home Administrator at Barchester The Field House Care Home responded to this review on 07 Dec 2016:

Thank you for your kind words.

My mother has settled in well and made friends with other residents.
Staff are very caring and friendly.

How likely would you be to recommend Barchester The Field House Care Home? Likely

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Average Rating:   4.2 out of 5

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Bed Vacancies

Bed Vacancies

posted 09 May 2018

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Awards / Recognitions

February 2018

April 2017

February 2016

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Care Home Idol 2016

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