Barchester Field House Care Home

My father could not have received any better care and this is the most vulnerable time in his life. He was treated with dignity and respect and it was most reassuring knowing that living with us geographically quite a distance away he was always in safe hands. The chef took great care in preparing nutritionally appropriate and delicious food. Very satisfied.

Mum had the dignity and respect that we felt would only be possible at home. We felt that a great deal of the burden was taken off our shoulders and we could spend some precious and special time with mum at the end of her life. The atmosphere of the home was very lovely. There was always a sense of genuine caring, chatter and interest that we observed between staff and residents. One day we saw the chef having a really delightful conversation with a resident. All the staff, whoever they were, seemed to have the same sunny and compassionate approach, not just to residents, but to visitors too. We thank you all very much for all you did for us.

Staff and management are very friendly and caring!

Very happy that Mum is being well cared for.

Visited a resident twice during her stay, always made very welcome. Would certainly recommend.

I cannot fault the staff or the service provided.

We had hoped our mother could end her days at home with our help, but her health declined rapidly and we needed more people, especially for night time care. We booked her into Field House Care Home, as being the nicest we saw. It's like a small hotel, but with lots of people to call on and watch over you. The care provided was excellent and as Mum's health continued to decline, Field House dealt very well with her changing needs. We had booked Mum in initially for four weeks, but she declined further and passed away after two weeks. The care home was particularly brilliant the last few days, seeing what was happening and calling in the right NHS nursing teams. At home, we’d have been given the NHS 111 run-around, but Mum's terminal NHS care was managed in an exemplary way by the care home, knowing which local NHS team to call and when. We thoroughly recommend the Field House.

I went to Field House what a lovely home it is lovely. The staff are very pleasant and very helpful and all the residents look really happy and contented what a lovely home Field House is and the grounds are beautiful.

Thank you so much for taking care of my auntie, especially the manager and another staff member who went up and beyond to make her stay a happy and comfortable one. When you walk into the home you feel part of the Barchester family and nothing is too much trouble for all the residents and visitors.

Anyone part of this care home should be proud to be a part of it.

Which in turn makes you feel very welcomed.

Came up for 3 afternoons to see my mum. Very impressed with the staff and home. Friendly feel and mum speaks so highly of everyone. I could not be more pleased. Safety and regulations are paramount which is great to see.

I found all the staff very approachable and ready to have a chat about medical matters and about what was on the TV the previous evening if time allowed. During the first 6 weeks of my stay the home underwent a major refurbishment which by its very nature created a lot of noise and disruption to routine, but once completed the house would be appreciated with its new look. The food was excellent with a wide choice. Residents are encouraged to do as much for themselves as their health and ability allowed. Varied entertainment was provided but not taken advantage of by a lot of residents.

Social distancing was very much in evidence.

All in all, a home from home, and one which I am pleased to call my home.

Please thank all your wonderful staff for their kind and caring support which they gave to my Mum. Thanks once again to all at Field House, Church Stretton 10/10.

During the lockdown, the staff and management team have gone out of their way to reassure and comfort my mother. She has had staff take extra time with her to ensure she does not feel lonely and has been encouraged to do activities. I write to my mother every week and was blown away when she wrote back. Her first letter in many years. She also recorded a video message for me too. I feel content and so pleased she is in such a loving environment.

High quality and consistency are what I appreciate about Field House. These attributes are reflected in the facilities but most importantly in the care of my mother. The staff has high standards and is exceptionally nice. They give me peace of mind.

In very difficult times Field House and its wonderful staff have kept my mother happy and safe. The attitude of the staff and management is exemplary and the small size of the house means it retains the feel of a home rather than an institution. Field House sets the standards that others aim for.

Mum moved into Field House almost a year ago after looking at a number of other residences. She was instinctively drawn to Field House for its family feel and friendly atmosphere, and it has turned out to be an excellent choice. Mum is very independent, and the staff at Field House respect and encourage that. She has a special connection with many of the staff and residents, and we feel that she is truly cherished.