Netherwood Residential Care Home, Shifnal, Shropshire
Netherwood Residential Care Home, Shifnal, Shropshire
Netherwood Residential Care Home, Shifnal, Shropshire

Netherwood is a well established care home situated on the edge of Shifnal village and is part of the family run friendly care group of homes.

Netherwood enjoys a prime location with delightful views over surrounding fields and woodland and benefits from a large garden with mature trees, plants and flower beds.

It has an excellent team of experienced and dedicated care staff who ensure that all its residents receive the best possible care within a friendly environment.

Person-centred care is its priority and it is able to offer the support with daily activities to suit its residents needs and encourage social interaction.

Its care team allows its working owners to concentrate on the entertainment, quality and improvement aspects of the home.

It offers residential and dementia care packages for long term, respite and also day care for elderly people.

Group: Friendly Care Group

Person in charge: Julie Evans (Manager)

Local Authority / Social Services: Shropshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 31 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Epilepsy • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 19

Shared Rooms: 6

Rooms with ensuite WC: 23

Weekly Charges Guide: Personal Care Single £500 – £685 , Personal Care Shared (per person) £450 – £527 (These prices are only a guideline, please contact Netherwood Residential Care Home to find out the exact price for your requirements.) (These prices are only a guideline, please contact Netherwood Residential Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Parking:

Ample parking

Latest Care Quality Commission* Report on Netherwood Residential Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

6.8 Netherwood Residential Care Home has a Review Score of 6.8 (6.759)

The Review Score of 6.8 (maximum of 10) for Netherwood Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Netherwood Residential Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.2 out of 5 from 4 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.561 for Netherwood Residential Care Home is calculated as follows: ( (39 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 66 Ratings = 4.561

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.198 Points relating to the number of positive Reviews for Netherwood Residential Care Home is based on 4 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75 then divided by 2 = 1.875

    2. Target of 6.2 positive Reviews (31 registered maximum number of service users ÷ 5). 4 Reviews ÷ 6.2 Target = 0.645 , then divided by 2 = 0.323

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Netherwood Residential Care Home?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Netherwood Residential Care Home

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    2
  • Grandson of Resident/Service User
    1

The place has the feel, smell (and look!) of a larger than average family house, occupied by many family members. There are a number of linked commutative rooms, including several TV lounges, which can accommodate about 20 people each, so they're largish but not massive, creating a comfortable atmosphere rather than a cold institutional one. They are very clean and there is no pervasive urine odour. The heating system works! The individual bedroom is spotlessly clean.
The staff are friendly and attentive, I have never heard a voice raised in anger. The gardens are well stocked and maintained and provide an outside space to sit in or walk around and enjoy when the weather allows.

How likely would you be to recommend Netherwood Residential Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My grandmother has recently moved to Netherwood. The staff have made the transition from her own home very comfortable and I couldn't be happier with the way the move has gone. Nothing is too much for the care staff and they have gone above and beyond for my grandmother. The room she is in is wonderful and the en suite facilities are very useful during the night. The staff seem caring and thoughtful and treat my nan with the utmost respect. The food which I have tried, is excellent. The home is in a lovely setting, very quiet and secluded, within lovely mature grounds unlike the few newer homes we visited when choosing a home for her. I couldn't be happier with choosing Netherwood and I can see that my nan is very happy here too.

How likely would you be to recommend Netherwood Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very caring care home, nothing is too much to ask. Always kept up to date with any medicines mom is on. The buildings and decoration is always kept to a very good standard. Overall I have always been happy with the standard of care mom has been given.

How likely would you be to recommend Netherwood Residential Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Care / Support: Good

Treated with Dignity: Good

Staff: Excellent

Management: Good

Rooms: Good

I find the staff here very charming and helpful. They are delightful to my parents and will always go the extra mile with them.

How likely would you be to recommend Netherwood Residential Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My dad has been here for a year and has been well looked after. The food here is excellent. My mother and I have always been made to feel very welcome. The staff are very friendly and supportive. Dads room is satisfactory although there is a bad smell at times (maybe drains?) It would be very helpful if something could be done about the entrance on the road, which is very dangerous to exit in a car. I feel there is a bad accident waiting to happen!

How likely would you be to recommend Netherwood Residential Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Mum has been in Netherwood for just over 3 months and during this time has been made extremely comfortable, treated like a queen. The staff are excellent, nothing is too much, always a welcome for all visitors. It is so comforting to know mum is safe and being cared for so well. I cannot thank everyone enough.

How likely would you be to recommend Netherwood Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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