






Brookside Residential Care Home specialise in providing person-centred care of the elderly and those living with Dementia.
This beautiful care home features stunning views to the rear, of the large garden and overlooking the nature reserve. There is a conservatory for residents to relax and enjoy this lovely outlook.
There is a selection of comfortable bedrooms, majority of which are single with en-suites.
The attractive dining room offers a tempting, and varied menu...
Care Provided by Vitality Care Homes (Brookside) Ltd
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 29 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
At Vitality Care Homes, we believe in honesty, and that extends to transparency around our fees. We offer an all inclusive fees that are based on needs and room availability. For more details and T&Cs speak to one of our friendly, helpful team members, or send us an email.
Contact Vitality Care Homes (Brookside) Ltd to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Vitality Care Homes (Brookside) LTD
- Private Owned
Person in charge
- Lydia Bird(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
Room Information
- Single Rooms (27)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (10)
- Couples/Companion Rooms with ensuite Wet Room (1)
Vitality Care Homes (Brookside) Ltd Reviews (60)
Vitality Care Homes (Brookside) Ltd has a Review Score of 9.8 (9.796) out of 10, based on 15 reviews in the last 2 years.
Over all time Vitality Care Homes (Brookside) Ltd has 60 reviews.
The love, care and overwhelming provision my nanna received from this care home, was outstanding. The staff go above and beyond, not just for the residents, but their families also. I cannot rate this place highly enough and we can't thank them enough for all they did for Nanna right up to and including the night she passed over and went to Grandad.
My Dad moved into Brookside care home early December, needing 24-hour care. The Manager and her team made him very welcome and he settled very quickly thanks to their friendliness and care support. In the short time Dad was resident, he felt safe, well looked after and happy. Unfortunately, Dad passed away a couple of weeks after moving in but I know he left us feeling comfortable, thanks to the great team at Brookside. I strongly recommend this care home to anyone in a similar situation to me in early December.
Both my Mother and Father went into Brookside together in the autumn of 2019. They had a double room together. When Mom died, Dad was then offered a single room, which was useful as the cost is a lot less. Both rooms were very comfortable and nice places to live. Both Mom and Dad were very happy there. Dad was happier and healthier there than he had been in years. In fact for a 93-year-old man who has always been a private person, we were amazed at how he joined in with all the social activities. Dad, playing Bingo! The care and friendship that all (and I mean all) the staff gave them was amazing. They cared for Mom and Dad exactly how we would have wanted. There was never a moment's regret by any of the family. Every time we went into the home (no notice required) before lockdown, and every time we did a window visit or spoke to the staff, we came away with a really positive and happy feeling. The whole family is so grateful for the care, friendship and love they gave. Thanks.
This care home is amazing. They do all activities with the residents which they thoroughly enjoy. Nice to see everything on their facebook site to keep us all in the loop.
This is an excellent home. Staff very friendly and caring, well managed by the owner/manager and team. So happy I made the decision for mum to go here. Have coped really well with lockdown and keep relatives well updated.
My partner was a resident at Brookside for 18 months until April 2020. Whilst I was initially very anxious and protective and refused to accept he needed 24-hour care, I have to admit, the manageress and the staff sought to, and succeeded in, reassuring me that he was being well looked after and his needs being met. I visited almost daily and always found the staff very caring, proactive, and responsive to his and the other resident's needs. He enjoyed exercise to music and singing sessions, bingo, skittles, one to one sessions with a carer, sitting in the garden and several other activities. He always enjoyed his food and the occasional trip to the local pub. Any concerns I had initially were soon overcome and I had every confidence in the care and management at Brookside, substantiated by the daily reports on my partner and which I was able to log in to and monitor from home. On the odd occasion where I may have a concern, it was always dealt with professionally.
The staff and management always seem to be happy and attending the patients with courtesy.
Dad has lived at Brookside for 5 years and loves it. My recent visits have coincided with Bingo, Quizzes and musical exercise activity. I was told the afternoon promised "Pimms and Painting" in the lovely garden. The residents and staff were enjoying shared fun and laughter today. Dad always speaks highly of his care and of the menu offered.
The standard of care and service is first class and I would have no hesitation in recommending Brookside to other people.
I am happy to be living here.
The care my mother receives at Brookside is excellent. The carers go out of their way to assist the residents, whilst maintaining as much independence as possible. The catering staff always try to fulfil dietary requests. The new management is improving the environment and offer support and advice to family members.
My father is in Brookside’s care. I have to say that the staff are so kind and very friendly and so approachable. I’m so happy that my father is in their care. The chef's apple crumble was soooo delicious. Thank you to the chef!
I came her Friday I have been so impressed everyone has been amazing so kind os helpful so friendly it is a stunning place immaculately clean so bit with beautiful rooms and bathrooms a stunning gardens the meals are delicious with such a lovely variety I was told it was beautiful but I didn't realise it would be so beautiful and I am so lucky to be here.
This home is one of the best, they have the best interest of my mom, all the staff are great always happy people. They had a lovely party last week and everyone enjoyed it.
My stepmother moved to Brookside in March 2018 before the change of ownership, and we had a good feeling about it straight away. Consequently on hearing of a change of ownership we were initially a little unsettled. However, we need not have been concerned as things are even better now.
The staff and management are excellent in respect of the quality of care, but also they are friendly and approachable. Brookside demonstrates a philosophy of treating each resident as an individual and ensuring the relationship suits individual personalities and needs.
My stepmother recently celebrated her 100th Birthday. Staff and management organised a fabulous party at their expense with a buffet, a singer, games and entertainment. Staff went in on their day off the day before to decorate and on the day to serve food and celebrate her Birthday. The whole day was thoroughly enjoyable for all residents and guests.
They really help my father with his difficult move and he is doing well.
From the moment Mum entered Brookside, as a family, we knew she was in the right care home, she was very unwell on arrival, but the wonderful care she, she soon improved and for 4 years she was so happy, then her frailty took over and depended on the carers more, as she was unable to completely look after herself. The carers loved Mum as though she was their own Mum. Mum was in Brookside for 6 years and I never hear her complain at all. She always said they are so good to me. The family thank the staff at Brookside very much!!
I visit a resident and the home is a very good standard and all the below areas are covered.
My mum is very happy at Brookside Care Home, all the staff are highly trained and care for her, it’s a lovely community. The manager is very nice, it is very clean.
From what I can remember, all was ok.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 February 2024Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Brookside Care Home was inspected by CQC in December 2023. The report shows lots of good practice and remained good across three key areas: effective, caring and responsive. However, it is also clear that there is work to be done to address concerns relating to care planning and leadership. We are committed to addressing the concerns raised and have put together wide-ranging action plans. We are pleased to confirm that the following changes have taken place in recent months: New care planning system: We have implemented a new digital care planning system. New management: We are pleased to have welcomed a new manager to the team. Lydia brings more than 15 years of experience of working in care. Refurbishment works: We have recently done a lot of work to update Brookside. The result is more modern, comfortable surroundings with additional facilities.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (2)
- 28 Feb 2023Recipient: Vitality Care Homes (Brookside) Ltd
- 30 Jun 2022Recipient: Vitality Care Homes (Brookside) Ltd
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