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Broadmeadow Court Residential Care Home

London Road, Stoke-on-Trent, Newcastle-under-Lyme, Staffordshire ST5 7JG
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The staff are very helpful in all aspects of Mum's careShirley S(Daughter of Resident/Service User)
Broadmeadow Court Residential Care Home, Newcastle-under-Lyme
Broadmeadow Court Residential Care Home, Newcastle-under-Lyme
Broadmeadow Court Residential Care Home, Newcastle-under-Lyme

Broadmeadow care home has a warm, family feel, created by a dedicated team, many with over 15 years’ experience. Staff focus on enriching residents’ lives by tailoring activities and experiences to individual interests.

Following an impressive extension and refurbishment, the home offers bright, airy spaces including a large lounge, café and hair and beauty salon with weekly visits from a mobile hairdresser. A chiropodist also visits monthly.

The gardens underwent a £10,000...  

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Care Provided by Broadmeadow Court Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,087From £1,087

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1087 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

Contact Broadmeadow Court Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Chris Singer (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (36)

Broadmeadow Court Residential Care Home Reviews (69)

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9.7

Broadmeadow Court Residential Care Home has a Review Score of 9.7 (9.682) out of 10, based on 15 reviews in the last 2 years. Over all time Broadmeadow Court Residential Care Home has 69 reviews.

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Showing 69 reviews matching selected criteria
Review from Mary C (Sister of Resident) published on 29 August 2023 Submitted via Postal Card
Overall Experience

My brother was well cared for in the home. The staff were wonderful and caring. Nothing was too much for them. They were very helpful. I would recommend this home to anyone. They looked after him until he passed away. They were wonderful.

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Review from Janet H (Daughter of Resident) published on 20 June 2023 Submitted via Website
Overall Experience

Mum was a resident for 4 years at Broadmeadlow Court. Sadly her condition has deteriorated and she now needs full nursing care. During her stay, Mum was always looked after wonderfully. All the staff are friendly, approachable and residents' needs come first. I will always have happy memories of Mum's stay and the many staff who have been there the entire time of her stay.

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Review from Janet M (Sister of Resident) published on 12 June 2023 Submitted via Postal Card
Overall Experience

I have found the staff to be caring, patient and professional at Broadmeadow Court Residential Care Home. They have shown affection to my sister and taken great care of her. I have no complaints to make regarding food, cleanliness and care and I, as a visitor, have been welcomed and assisted when I have been upset. My regards to all staff.

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Review from Marie C (Sister of Resident) published on 12 June 2023 Submitted via Postal Card
Overall Experience

My sister has been at Broadmeadow Court Residential Care Home for approximately three and a half years and we have been very happy with everything concerned with her stay.

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Review from Shirley H (Sister of Resident) published on 8 June 2023 Submitted via Postal Card
Overall Experience

All the staff have worked extremely hard to improve on all aspects of the home. It has now got a beautiful garden for the enjoyment of the residents and staff, to which the residents have helped with the planting of many of the flowers.

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Review from S B (Daughter-in-law of Resident) published on 5 June 2023 Submitted via Postal Card
Overall Experience
Where to start? Wow! The commitment of the staff at this party was fantastic to see. Dancing with residents which obviously helps mobility, the carer who sort activities was never still, dancing non-stop as were quite a few of the girls and obviously enjoying it.

The food was fantastic, fit for a king, and so much of it, including a trolley of naughty but nice desserts. We are so lucky to have such lovely, caring girls looking after our relatives. We now have a life and can relax now.

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Review from Julie T (Sister-in-law of Resident) published on 30 May 2023 Submitted via Postal Card
Overall Experience

On the 7th of May, I was lucky enough to be invited to Broasmeadow Court to take part in the Kings Coronation celebration. The staff were superb, making everyone very welcome with smiling faces and kind words. I notice the residents enjoying themselves and no one was excluded. The staff were so attentive to their individual needs. The staff member in charge of activities has so much energy, empathy, and so many varied ideas to encourage the residents to participate (eg, making their own crowns!), having a little dance to the live singer. The cakes/food was professionally delicious. I loved my time here!

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Review from Stephanie P (Granddaughter of Resident) published on 22 May 2023 Submitted via Postal Card
Overall Experience

Staff always seem friendly and engage well with my nan. She is treated with dignity and when we can't visit, staff assist her with her tablet to keep in contact with us, especially one member of staff in particular.

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Review from Julie M (Daughter of Resident) published on 27 January 2023 Submitted via Website
Overall Experience

Due to a bad fall at home which affected our mum's mobility and after several weeks in hospital during Covid, the family decided that it was safer to have her cared for in a care home rather than return home. After a few weeks, she settled in and always refers to it as her home, which is very reassuring to us all. The management and staff are very caring, friendly, very approachable and always manage to make her laugh and smile. They have a wonderful activities lady who encourages residents to take part. All the food is freshly cooked in their kitchen. Mum's gone back to a healthy weight now.

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Review from Brian D (Nephew of Resident) published on 27 January 2023 Submitted via Website
Overall Experience

This care home fully lives up to its description. It is a real home to its residents and the care is superb. The staff, from the management to maintenance all, almost without exception, put the needs of the residents first and foremost. The catering is outstanding and tailored to specific requirements if necessary. We visit regularly and the atmosphere is nearly always cheerful with activities frequently taking place. I'll be more than happy to move in there if and when the need arises.

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Review from Michelle T (Granddaughter of Resident) published on 28 December 2022 Submitted via Website
Overall Experience

Fantastic care is taken of my nana by all the staff at the care home. They have always been so friendly and welcoming. The food seemed amazing and there was always an activity being planned to participate in or an individual session like a pamper day. It feels like the staff treat the residents like they are part of their family and was a great comfort when we couldn't visit during Covid. I was really pleased with our choice of care home and thankful for the support given to my family when it was needed. I can't praise the staff enough.

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Review from A E (Friend of Resident) published on 26 August 2022 Submitted via Postal Card
Overall Experience

All the staff are exceptionally helpful, caring and informative to all concerned. Peace of mind, knowing my friend is well cared for, her safety during both day and night is primary.

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Review from J W (Brother of Resident) published on 28 June 2022 Submitted via Postal Card
Overall Experience

I would just like to say I think it is a very excellent care home and that goes for the staff as well.

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Review from Lauren M (Granddaughter of Resident) published on 16 June 2022 Submitted via Website
Overall Experience

This is the best care home you could wish any family member or friend to go to. The staff always go out of their way to not only make your loved one feel welcomed and settled, but keep you involved every step of the way, with weekly updates. Nothing is ever too much trouble for the staff. They have a weekly list of activities the residents will be getting up to, which always looks brilliant and always something new for everyone to look forward to. Just to know that your loved one is being looked after properly, with the warmest of staff, who go the extra mile, is so reassuring. It’s always clean and tidy with alternate decorations Easter, Christmas etc.

Reply from Fae Doherty, Senior Marketing Officer at Broadmeadow Court Residential Care Home

Thank you so much for the most wonderful review. Your kind words are so appreciated by the team at Broadmeadow Court. Best wishes.

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Review from Tina O (Daughter of Resident) published on 19 April 2022 Submitted via Website
Overall Experience

My mum came into Broadmeadow for respite care in 2016 and thankfully stayed until her passing in January 2022. The care administered by the staff was remarkable. They became her extended family. I live over 60 miles away, but was happy to leave Mum in the friendly environment she had become used to and no care homes near to me, compared with Broadmeadow. My mum always received exceptional care, but at the end of her life the staff showed great respect and dignity and they were always all kind and helpful. It was hard not being able to see Mum during lockdown, but I always knew she was getting the continued care and attention she needed.

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Review from C C (Daughter-in-law of Resident) published on 19 April 2022 Submitted via Website
Overall Experience

Mother in law is a resident there. She's only been in there for about a month, but she's thriving in there. So pleased every time we see her. The staff that we have met have all been absolutely brilliant.

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Review from P M (Nephew of Resident) published on 29 March 2022 Submitted via Website
Overall Experience

It is now just over 12months that my aunt has been a resident in the care home. It goes without saying that the environment is safe and welcoming, as a care home should be. This care home offers much more than this. The staff are wonderful, they engage with the residents in such a way that it makes my aunt feel loved and cared for. The staff make you feel as though it is not just a job, but a real commitment to the residents. Carers, whilst at work treat the residents like their own family. It has been a difficult 12 months, but the management went above and beyond to ensure that we were kept up to date with information and allowed to visit when we could. You hear lots of negativity about care homes, 'no matter how much it costs they are all the same'. No, they are not all the same, we have had experiences with other friends and close family in other care homes and this care home is brilliant. I wouldn't hesitate to recommend this home. Thank you to the management team and the wonderful carers.

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Review from J C (Daughter of Resident) published on 20 October 2021 Submitted via Postal Card
Overall Experience

My mum has had excellent care while her stay at Broadmeadow for her respite care and will certainly come again as mum says the staff were excellent with her care.

Reply from Fae Doherty, Senior Marketing Officer at Broadmeadow Court Residential Care Home

Thank you so much for taking the time to review our home - your kind words are so appreciated! It's wonderful to hear how happy you were with your mother's care - we do hope you consider Broadmeadow Court again for respite. Best wishes, Fae

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Review from T E (Friend of Resident) published on 6 October 2021 Submitted via Postal Card
Overall Experience

Very early days the home and staff are very good, it seems like a home from home type of place. The staff are very friendly and make you feel very welcomed when we visit.

Reply from Fae Doherty, Senior Marketing Officer at Broadmeadow Court Residential Care Home

Thank you for your kind words and 5* ratings - it's so appreciated by our teams. Best wishes, Fae

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Review from I D (Friend of Resident) published on 21 July 2021 Submitted via Postal Card
Overall Experience

Excellent rooms and food provided, staff are very helpful when visiting. The manager was particularly helpful. Seen a great improvement in my friend in a short time since his being at the home. Cleanliness and facilities my friend is good.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 August 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Broadmeadow Court Residential Care Home.

Meet the Team (4)

Chris Singer
Chris SingerJob Title Home ManagerJoined 2008

I have worked at Broadmeadow Court since 2008. Our wonderful residents keep me coming back every day - they all make me laugh!

Clare Dale
Clare DaleJob Title Chef ManagerJoined 2007

I love my job as Chef Manager as we truly are one big family at Broadmeadow Court.

Joanne Sargeant
Joanne SargeantJob Title Care AssistantJoined 2015

Broadmeadow Court is so family orientated and I love working with our residents.

Nicola Lawe
Nicola LaweJob Title Team LeaderJoined 2013

I have good friends here, it's very homely for our residents and we all work so well together.

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