Broadmeadow Court Residential Care Home

It's a great relief to know that my mum is really being looked after. The staff are so caring and professional, they go the extra mile to deliver a first-class experience.

Disappointed we can not take the resident out for the day into a safe environment for the sanity and self-confidence and health, each resident should be assessed on their merit and the risk the rest of the county can do this but Sanctuary Care are keeping their residents inside.

The care home has made changes to accommodate visiting during Covid and this has given our mum a boost in her well-being and she is now looking forward to having the rest of the family visiting towards the middle to end of the year. The outside conservatory is a safe area for visits. Many thanks.

The staff have been wonderful throughout the pandemic. They are helpful to relatives and respectful, and happy when working. There is always a good atmosphere in the home.

The lounge, bedroom and bathroom facilities are entirely suitable - clean, comfortable and just right for the residents. I've witnessed the staff taking over distributing all of my mother's medication needs and engaging with her GP. The staff have provided a safe and caring environment while maintaining a level of personal engagement and banter with my mother, such that it doesn't feel at all stuffy. The meals have been first-rate and simple things like tea and biscuit rounds, have kept my mother engaged with people. The staff I've met, have all been kindly, engaging, chatty, constructive, supportive and interested. They engage with my mother in a respectful, yet chatty manner - I couldn't be more delighted. Summary: My mother has already informed me that she thinks the staff are "wonderful" and the care has been "excellent", she is looking forward to this next stage of her life.

We have been very pleased with the care that Mum received when she was a resident of Broadmeadow Care Home for just over 12 months. The care and support she received were excellent, all the staff showed care, friendship, skill, understanding and empathy. We would not hesitate in recommending Broadmeadow Court to anyone it was amazing.

My mother has resided at Broadmeadow for several years now. The home is comfortable and safe. The staff have always been pleasant.

My mother who has Alzheimer's and her partner moved into Broadmeadow Court in March 2019. My husband, daughter, and I had visited several care homes and were unanimous in our choice. We took Mum to view it and showed her partner photographs. It was a difficult decision to put them both in care but at 91 and 88 years I could no longer care for them at home. Sadly Mum's partner died within a month but he died knowing she was well looked after. On the day of his funeral mum had a stroke and we thought she would have to move but luckily she was able to stay. The staff was wonderful from the beginning and at the end of visits when Mum and I were upset, a carer would go and sit with Mum and another would come and talk to me. We cannot thank the staff enough for everything they have done and for their care, especially during the pandemic.

On my visits we, the residents and visitors have been entertained occasionally by a singer enjoying a good sing-a-long. The activities also seem to go down well. Special calendar dates are often celebrated and their Xmas is a joy to behold. A very hardworking and caring staff.

The management is always in touch and relays up to date information regarding care.

Mum has been a resident at Broadmeadow since the beginning of May. It is a warm, bright and very friendly place. Having just 32 residents at most (4 or 5 rooms are left for respite) enables residents to be well cared for and given much personal attention with dignity, love and humour. All staff are happy, friendly and approachable, whether it be the office staff, carers, cleaners or maintenance man. Residents, their rooms and all public areas are kept clean. Rooms are spacious with ensuite (toilet and sink) and also have a fridge, cupboard and worktop. Large bay windows let in lots of light and mum is able to have lots of family photos on the large integrated window shelf. Regular activities, games, entertainment and trips out are organised. Family are made most welcome and kept well informed. The meals are excellent and as a result, mum has gained some much-needed weight. It has been a pleasure to be involved with the home, and a weight off my mind, knowing mum is settled. Top marks!

The food is of a high standard and varied. There is an open door policy which makes Broadmeadow a very approachable care home.

The care here is extremely good. We are all well looked after. The food is good and you can ask for any food, drink or anything else within reason. I have been well taken care of since I moved here. Can't thank them all enough.

Not an easy decision to put a loved one in care, but after looking at many homes we decided on Broadmeadow Court and so glad we did. Our mum has been a resident at Broadmeadow for the past 5 years, unfortunately, mum passed away in May 2019. I just wanted to say that the care she received was wonderful, the staff, well we cannot fault them, she was safe, clean and well looked after, always a nice meal to be had. We cannot thank them enough, they treated mum with respect and helped us right up to mums passing. Thank you again to all the staff.

My dad has been in Broadmeadow Court for over 2 years. He can't stand or walk and has dementia. The kindness and care shown to my dad is more than words can say. It is a homely environment and staff treat everyone the same. It is a very demanding job and they all do it with respect and a smile. The food is lovely and all homemade. When you leave a loved one in someone else's care it is a big decision. It gives me peace of mind knowing that my dad is in a well run, fun, safe place with lovely staff.

Food and cleanliness standards are very good.

Staff are marvellous, wonderful. They have become my friends. I feel very safe and cared for.

My mother has Alzheimer's and has lived at Broadmeadow since August 2016 and I and my family have been very pleased with the care she has received throughout the various stages of her illness. The family visits regularly and at different times and on different days and ruing that time we have seen nothing that has worried us unduly. Any minor concerns we have had were reported and were dealt with quickly. We feel informed on her condition and feel welcomed by the staff.

The staff are hard working, polite and caring. Rooms are clean and tidy. The food is excellent with a healthy and varied menu. The health and medication of the residents are monitored regularly.

My Mother is 96 years old. She has taken on a new lease of life since moving into Broadmeadow Court in September 2014. She regards her room as home. She enjoys the company of the other residents and the activities. She also relates well to the carers. The menus on offer are varied and plentiful.