Doddlespool Hall is an exclusive residential home on the borders of Cheshire and Staffordshire in a beautiful rural location, on the edge of the village of Betley.
The building is rich in history, dating back to the 17th Century, with Victorian additions and tastefully modernised to become a care home in 1985.
Doddlespool Hall is now part of the Cinnabar Health group an award winning care provider, known for innovative, holistic, person-centred care services offered to a wide spectrum of individuals.
At Doddlespool they specialise in providing each service user with a warm, comfortable, supportive and caring environment in which individuals are encouraged to live life to the full, within their capabilities. Their fundamental aim is to create an inviting, home from home atmosphere, and the dedicated and experienced team is committed to supporting service users with their personal needs in a peaceful, relaxing and secure surroundings.
Bedrooms are individually decorated and fully furnished, staff do however make allowances for anyone wishing to bring their own furniture to the home. Each bedroom is tastefully decorated and all bedrooms are en-suite. The three lounges and a dining room boast views across the garden areas and beautiful countryside. This allows ample space for residents to entertain friends and family.
Doddlespool Hall achieves the highest standards of care by continually striving to exceed the required statutory standards. Central to delivering the quality of care is their team of trained, dedicated and friendly staff.
Rachel the Home Manager, supported by her Deputy Amanda lead a team of qualified care assistants, catering staff, administrative and support staff. At Doddlespool Hall, the dedicated staff are committed to providing friendly, comfortable and individual care to each and every resident, seeking to preserve each individual's right to dignity, respect and privacy.
Group: Cinnabar Support and Living Ltd
Person in charge: Rachel Owen (Registered Manager)
Local Authority / Social Services: Staffordshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 27 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 55+.
Single Rooms: 17
Shared Rooms: 5
Rooms with ensuite WC: 21
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Doddlespool Hall: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.6 (maximum of 10) for Doddlespool Hall is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Doddlespool Hall in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 6 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.583 for Doddlespool Hall is calculated as follows: ( (60 Excellents x 5) + (32 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 96 Ratings = 4.583
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Doddlespool Hall is based on 6 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 5.4 positive Reviews (27 registered maximum number of service users ÷ 5). 6 Reviews ÷ 5.4 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Doddlespool Hall has a Review Score of 9.6 (9.583) from 8 Reviews
Review submitted from a Postal Card by Wendy G (Daughter of Resident) on Tuesday 6 March 2018. Relates to February 2018.
Very friendly staff, excellent food prepared and presented for residents and families if they wish to stay with family during meal times. Activity co-ordinator spends quality time with residents making craft items and discussing present and past events. Staff are very approachable and helpful. Rooms are decorated and presented to a high standard. Care plans are set and discussed with families. Clothes are kept pristine and washed and ironed to a high standard.
How likely would you be to recommend Doddlespool Hall? Extremely Likely
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Review submitted from a Postal Card by Louise J (Granddaughter of Resident) on Friday 2 March 2018. Relates to February 2018.
When I visit my Grandma the home has a lovely atmosphere the staff are always helpful and considerate.
How likely would you be to recommend Doddlespool Hall? Extremely Likely
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Review submitted from a Postal Card by L O (Daughter-in-law of Resident) on Friday 2 March 2018. Relates to January 2018.
When visiting there is a lovely atmosphere and residents always look well cared for and the staff always approachable and willing to help.
How likely would you be to recommend Doddlespool Hall? Extremely Likely
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Review submitted from a Postal Card by Rita R (Resident) on Friday 23 February 2018. Relates to February 2018.
I enjoy living here, they help me with everything and I like eating the meals.
How likely would you be to recommend Doddlespool Hall? Extremely Likely
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Review submitted from a Website Submission by Janet G (Daughter of Resident) on Sunday 5 November 2017. Relates to October 2017.
This care home is well run overall. Staff are very caring of residents and welcoming of relatives and other visitors.
The ongoing renovation of the home is transforming the physical surroundings to a really good standard. The changes to the various rooms are in keeping with the original style of the building, whilst at the same time bringing the facilities into the 21st century.
The introduction of daily activities in the afternoon means that residents are stimulated and occupied in a meaningful and productive manner.
All in all, since the new owners took over this care home, there have been marked improvements in all areas.
How likely would you be to recommend Doddlespool Hall? Likely
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Review submitted from a Website Submission by Tracey P (Daughter-in-law of Resident) on Monday 30 October 2017. Relates to October 2017.
My husband and I are extremely happy with the care that my mother-in-law is receiving. All staff from the carers to the cooks and the cleaning staff and the management make her feel at home. They are all there for her every need. Knowing my mother-in-law is happy in her home from home is a comfort to us.
How likely would you be to recommend Doddlespool Hall? Extremely Likely
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Review submitted from a Postal Card by Patricia G (Resident) on Friday 12 May 2017. Relates to April 2017.
Very pleased with my experience here. Very welcoming on arrival. Very friendly staff.
How likely would you be to recommend Doddlespool Hall? Extremely Likely
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Review submitted from a Postal Card by S Y (Daughter of Resident) on Friday 28 April 2017. Relates to April 2017.
Overall my views of Doddlespool are very positive. Rooms are in need of attention but the improvements scheduled should address this.
The care of my mother is good. She is always happy when I visit and has never had any complaints.
It is hard to say if the home is value for money as the fees have risen considerably recently which is worrying when you are self-funding.
How likely would you be to recommend Doddlespool Hall? Extremely Likely
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Job Title: Home Manager
Joined: 2016
Description:
Rachel is the CQC Registered Manager at Doddlespool Hall, joining the company in November 2016.
Rachel leads in supporting her staff to promote dignity and independence throughout the home to the highest of standards.
Job Title: Deputy Manager
Joined: 2016
Description:
Amanda also joined the company back in November 2016. She is currently working towards her NVQ Level 5 in Management and Leadership.
Amanda works very much on the principles of honesty, trust and compassion throughout the home.
There are currently no Care Home Idol entrants who have performed at Doddlespool Hall