Doddlespool Hall Care Home

Main Road, Betley, Crewe CW3 9AE
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9.9 52 Reviews
  • Doddlespool Hall Care Home, Crewe
Doddlespool Hall is an exclusive residential home on the borders of Cheshire and Staffordshire in a beautiful rural location, on the edge of the village of Betley.

The building is rich in history, dating back to the 17th Century, with Victorian additions and tastefully modernised to become a care home in 1985.

Doddlespool Hall is now part of the Cinnabar Health group an award winning care provider, known for innovative, holistic, person-centred care services offered to a wide spectrum of individuals.

At Doddlespool they specialise in providing each service user with a warm, comfortable, supportive and caring environment in which individuals are encouraged to live life to the full, within their capabilities. Their fundamental aim is to create an inviting, home from home atmosphere, and the dedicated and experienced team is committed to supporting service users with their personal needs in a peaceful, relaxing and secure surroundings.

Bedrooms are individually decorated and fully furnished, staff do however make allowances for anyone wishing to bring their own furniture to the home. Each bedroom is tastefully decorated and all bedrooms are en-suite. The three lounges and a dining room boast views across the garden areas and beautiful countryside. This allows ample space for residents to entertain friends and family.

Doddlespool Hall achieves the highest standards of care by continually striving to exceed the required statutory standards. Central to delivering the quality of care is their team of trained, dedicated and friendly staff.

The Home Manager, supported by her Deputy, lead a team of qualified care assistants, catering staff, administrative and support staff. At Doddlespool Hall, the dedicated staff are committed to providing friendly, comfortable and individual care to each and every resident, seeking to preserve each individual's right to dignity, respect and privacy.
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Care Provided by Doddlespool Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1750
  • Self-Funded Residential Dementia Care: £1200 – £1750
  • RESPITE Self-Funded Residential Care: £1250 – £1750
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1750

The room rates are dependant on size and décor for each room plus individual needs

These prices are only a guideline, please contact Doddlespool Hall Care Home to find out the exact price for your requirements.

Contact Doddlespool Hall Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Doddlespool Hall Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Mandy Dennis (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (19)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (19)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • Visiting is allowed at any time

Parking

  • There is ample parking within the substantial grounds.

Doddlespool Hall Care Home Reviews (52)

9.9

Doddlespool Hall Care Home has a Review Score of 9.9 (9.916) out of 10, based on 26 reviews in the last 2 years.
Over all time Doddlespool Hall Care Home has 52 reviews.

Overall Experience
  • 43
  • 8
  • 1
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Date Published
  • 52
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Reviewer Connection to Doddlespool Hall Care Home
  • 14
  • 10
  • 10
  • 5
  • 3
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  • 1
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Total of 52, showing 41-52
Review from P R (Resident) assisted by family/friend published on 30 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy and enjoy the company every day. I have made new friends.
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Review from G T (Cousin of Resident) published on 25 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am unable to comment on some aspects eg, food as I am not a service user. However, I know that my cousin, who is a resident, is very happy at Doddlespool. Most aspects of Doddlespool have improved since the manager arrived. We would like our relative to be encouraged to do more for herself and to
move more but I think they do try.
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Review from Ann P (Daughter-in-law of Resident) published on 28 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Doddlespool Hall excellent care and the facilities are 5 star. We are very satisfied with our mother's care. Excellent home-cooked food. Excellent staff. Always attending to patient's needs.
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Review from J H (Daughter of Resident) published on 2 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is excellent. They have been fantastic to me and looked after my parents very well. They have helped me through a difficult time and have been professional throughout. The staff are amazing and the care and empathy they have for residents is first class. I would have no hesitation in recommending
this home.
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Review from Sue Y (Daughter of Resident) published on 29 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The review was very informative and useful. We picked up some ways to make my mums life better and felt more involved.
The home is making improvements all the time and the refurbishment of the main rooms is excellent. My mum's bedroom is very tired looking but hopefully, that will be refurbished soon.
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Review from Wendy G (Daughter of Resident) published on 6 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff, excellent food prepared and presented for residents and families if they wish to stay with family during meal times. Activity co-ordinator spends quality time with residents making craft items and discussing present and past events. Staff are very approachable and helpful. Rooms
are decorated and presented to a high standard. Care plans are set and discussed with families. Clothes are kept pristine and washed and ironed to a high standard.
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Review from Louise J (Granddaughter of Resident) published on 2 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I visit my Grandma the home has a lovely atmosphere the staff are always helpful and considerate.
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Review from L O (Daughter-in-law of Resident) published on 2 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting there is a lovely atmosphere and residents always look well cared for and the staff always approachable and willing to help.
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Review from Rita R (Resident) published on 23 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoy living here, they help me with everything and I like eating the meals.
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Review from Patricia G (Resident) assisted by family/friend published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with my experience here. Very welcoming on arrival. Very friendly staff.
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Review from Janet G (Daughter of Resident) published on 6 November 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
This care home is well run overall. Staff are very caring of residents and welcoming of relatives and other visitors.


The ongoing renovation of the home is transforming the physical surroundings to a really good standard. The changes to the various rooms are in keeping with the original style

of the building, whilst at the same time bringing the facilities into the 21st century.


The introduction of daily activities in the afternoon means that residents are stimulated and occupied in a meaningful and productive manner.


All in all, since the new owners took over this care home, there have been marked improvements in all areas.

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Review from Tracey P (Daughter-in-law of Resident) published on 31 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband and I are extremely happy with the care that my mother-in-law is receiving. All staff from the carers to the cooks and the cleaning staff and the management make her feel at home. They are all there for her every need. Knowing my mother-in-law is happy in her home from home is a comfort to
us.
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Current Review Score: 9.9 (9.916)

Overview of Review Score

The Review Score of 9.9 (9.916) out of 10 for Doddlespool Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.916 for Doddlespool Hall Care Home is calculated as follows: ( (285 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 310 Ratings = 4.916
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Doddlespool Hall Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Mandy

Mandy Dennis

Job Title: Home Manager Joined: 2018

Mandy is the CQC Registered Manager at Doddlespool Hall, joining the company in June 2018.


She has an NVQ level 5 Management + Leadership award and over 20 years of experience in health and social care.


Mandy leads in supporting her staff to promote dignity and independence throughout the home to the highest of standards.

Charlie

Charlie Dennis

Job Title: Head of Care Joined: 2018

Charlie has worked in the care sector for over 10 years covering various roles. Starting with a domestic assistant and working her way up to her current position. She continued to work in the care industry whilst attending a London Drama School where she obtained a Bachelor of Arts Degree.


Charlie worked hard to help improve standards in all her workplaces, and during COVID-19 when theatres closed, she came home and worked at Doddlespool Hall to help keep residents safe and well during the pandemic.


This changed Charlie's focus and she decided to follow a different route, as she knew she was making a difference.


Charlie continues to work to the best of her ability in her role and ensure the residents receive a good quality of care which enhances their lives.

Lisa

Lisa Rowe

Job Title: Deputy Manager Joined: 2017

Lisa originally commenced her career at Doddlespool as a Domestic supervisor however, within the first year it became obvious her passion was care. During her role as a care assistant, she has worked to gain knowledge and qualifications in both Adult Care Work and Principles of End of Life.


In 2023 Lisa was promoted to Deputy Manager.


Lisa's ethos is to provide individualised care to a high standard, showing dignity and respect while promoting choice and independence.


In Lisa's words: "My proudest achievement has got to be when a resident voted me as Employee of the Month".

Hayley Jayne

Hayley Jayne Thorley

Job Title: Domestic Supervisor Joined: 2022

I chose a career in care after being inspired by healthcare workers during the pandemic.


Cleanliness, attentiveness and organisation skills are my strong points and are highly important for this role.
My previous civil service experience has put me in a good position to lead a strong team of like-minded individuals.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Doddlespool Hall Care Home to verify any information. View our terms and conditions. Doddlespool Hall Care Home has an Enhanced Service - more info.