Doddlespool Hall Care Home

Main Road, Betley, Crewe CW3 9AE
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9.9 52 Reviews
  • Doddlespool Hall Care Home, Crewe
Doddlespool Hall is an exclusive residential home on the borders of Cheshire and Staffordshire in a beautiful rural location, on the edge of the village of Betley.

The building is rich in history, dating back to the 17th Century, with Victorian additions and tastefully modernised to become a care home in 1985.

Doddlespool Hall is now part of the Cinnabar Health group an award winning care provider, known for innovative, holistic, person-centred care services offered to a wide spectrum of individuals.

At Doddlespool they specialise in providing each service user with a warm, comfortable, supportive and caring environment in which individuals are encouraged to live life to the full, within their capabilities. Their fundamental aim is to create an inviting, home from home atmosphere, and the dedicated and experienced team is committed to supporting service users with their personal needs in a peaceful, relaxing and secure surroundings.

Bedrooms are individually decorated and fully furnished, staff do however make allowances for anyone wishing to bring their own furniture to the home. Each bedroom is tastefully decorated and all bedrooms are en-suite. The three lounges and a dining room boast views across the garden areas and beautiful countryside. This allows ample space for residents to entertain friends and family.

Doddlespool Hall achieves the highest standards of care by continually striving to exceed the required statutory standards. Central to delivering the quality of care is their team of trained, dedicated and friendly staff.

The Home Manager, supported by her Deputy, lead a team of qualified care assistants, catering staff, administrative and support staff. At Doddlespool Hall, the dedicated staff are committed to providing friendly, comfortable and individual care to each and every resident, seeking to preserve each individual's right to dignity, respect and privacy.
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Care Provided by Doddlespool Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1750
  • Self-Funded Residential Dementia Care: £1200 – £1750
  • RESPITE Self-Funded Residential Care: £1250 – £1750
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1750

The room rates are dependant on size and décor for each room plus individual needs

These prices are only a guideline, please contact Doddlespool Hall Care Home to find out the exact price for your requirements.

Contact Doddlespool Hall Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Doddlespool Hall Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Mandy Dennis (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (19)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (19)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • Visiting is allowed at any time

Parking

  • There is ample parking within the substantial grounds.

Doddlespool Hall Care Home Reviews (52)

9.9

Doddlespool Hall Care Home has a Review Score of 9.9 (9.916) out of 10, based on 26 reviews in the last 2 years.
Over all time Doddlespool Hall Care Home has 52 reviews.

Overall Experience
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Date Published
  • 52
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Reviewer Connection to Doddlespool Hall Care Home
  • 14
  • 10
  • 10
  • 5
  • 3
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  • 1
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Total of 52, showing 21-40
Review from Andrea E (Daughter-in-law of Resident) published on 21 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care home, staff are attentive and caring to all residents. Events are arranged most months which residents and family can attend, with a lot of thought and effort in the arrangements. I would recommend this care home to anyone.
Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home

Thank you so much for your kind words. We always aim to provide an enriched experience for residents and families. Thank you for taking the time to review our wonderful home.

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Review from Anthony S (Son of Resident) published on 21 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I attended a buffet for the residents of Doddlespool Hall on Sunday 10th March. In my opinion, the standard of care at Doddlespool Hall is second to none and the staff there are excellent. They all treat the residents with care and patience. The atmosphere there is always warm and friendly. I would
recommend Doddlespool Hall to anybody. Thanks.
Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home

Thank you so much for your kind words. We always aim to provide the best possible care for our residents. I will pass your comments onto our wonderful staff.

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Review from Christine H (Wife of Resident) published on 19 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A great place for your relatives to be. The staff are very caring, the food is really nice all home cooked with a choice of menu.
Before my husband went into Doddlespool I visited other homes, none of which compared.
The home is kept spotless, the cleaners work nonstop. The rooms are bright with outside
views.
Management are on hand if you have any questions.
Reply from Alister Cook, Director at Doddlespool Hall Care Home

Thank you so much for taking the time to write a review. As a small independent home we do look at each resident as an individual and try and create personalised support plans in a unique environment. your comments will be passed on to our hard working team.Thank you again

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Review from Julie C (Power of Attorney of Resident) published on 22 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beautiful home in a lovely country area. Very clean. Rooms are exceptionally good. Food excellent. Staff are extremely caring and go above and beyond. Managed exceptionally well. Nothing is too much trouble. They keep you informed. I would highly recommend this home.
Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home

Thank you very much for your kind words. I will pass on your comments to our staff, who will be pleased you are happy with the care we provide.

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Review from Karen S (Daughter of Resident) published on 20 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent care home, providing amazing care for my Dad. All staff are brilliant, so caring, always going the extra mile, nothing is too much trouble for any of them. The standard of care is first class, the atmosphere is always warm and friendly. The home itself is immaculate and everywhere is spotlessly
clean. I cannot praise everyone connected with Doddlespool highly enough.
Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home

Thank you so much for your kind words. I am pleased that you are happy with the care we provide. We always try to provide high standards of care, and our staff work hard to achieve this. I will pass on your kind words to the staff, and thank you again.

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Review from Jill C (Daughter of Resident) published on 20 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone is so kind and caring at Doddlespool Hall. It is clean, warm and welcoming. They really pull the stops out for everyone having regular events which include family and friends of residents. Thank you to all who work there.
Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home

Thank you so much for your kind words. We are happy that you are pleased with the care we provide. We will always try to support our residents and their families in the best possible way. I will pass on your comments to the staff. Thank you again.

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Review from A S (Resident) published on 6 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent establishment in country settings, providing the highest standard of care in a warm, friendly and relaxed atmosphere.
Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home

Thank you so much for your kind words. I will pass your compliments onto our staff. I am glad you enjoyed your stay with us.

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Review from V A (Resident) published on 2 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a charming old house, set in the countryside with elegant grounds surrounding it. I can say no more than the result of my options.
Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home

Thank you so much for your kind words. I agree that the house is very charming, and we are always trying to improve the surroundings. I will let the staff know you appreciate the work they do. Thank you for taking the time to complete the review.

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Review from Stephen E (Son of Resident) published on 22 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely wonderful care home, I dreaded putting Mum and Dad into a home after having full-time care in their own home, failed. The staff are amazing, so caring and professional, who regularly go above and beyond. Mum and Dad have improved so much whilst there, the building is immaculate, so cosy and
spotlessly clean. Mum and Dad love the food too, very good quality. It's great to see them smiling again after so long. Five stars all the way.
Reply from Alister Cook, Director at Doddlespool Hall Care Home

Thank you so much for the kind words. I'm sure the manager and the whole team will be touched to read your comments.

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Review from Jeanne L (Daughter of Resident) published on 6 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very friendly and caring. They look after my mother very well, and she is very happy there. She loves everyone. Management is very efficient and caring also.
Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home

Thank you so much for your kind words. I will pass on your comments to the staff.

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Review from G G (Son of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is happy there and so are we.
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Review from D M (Daughter of Resident) published on 3 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Doddlespool Hall is very welcoming and caring. The staff are very professional and kind. They keep me updated on current situations. Mum is very well cared for. The management is very professional and this is cascaded down to all staff. The home is very personal and homely. Thank you.
Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home

Thank you very much for your comments, I will pass these on to the staff.

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Review from Garry W (Son of Resident) published on 14 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent, efficient, attentive and very friendly staff.
I cannot thank the whole team for the jobs they do in looking after my father.
They are always available to chat.
It is definitely a home from home.
Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home

Thank you very much for your comments, I will pass your kind words on to the staff.

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Review from T P (Resident) published on 2 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All precautions taken against infection were very good indeed. Cleanliness - very good indeed. As a patient needing very little actual care I could only see from observation that patients were very helpfully treated often under very trying circumstances.
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Review from Beverley S (Resident) published on 10 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been diagnosed with bone marrow cancer (myeloma). Great care is being taken with the administration of my drugs in particular. The staff are helpful and positive at all times.
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Review from Patricia B (Resident) published on 8 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is great. The staff are wonderful, the home is beautiful and we are happy.
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Review from S W (Niece of Resident) published on 30 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is clearly well run with a forward thinking and proactive leadership team. The standard of care given is excellent, and the staff are clearly committed to creating a positive home environment for residents. Activities are designed to be varied and suit all abilities. The team cope well within
a building that is not ideal for supporting the needs of the residents.
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Review from Kay W (Daughter of Resident) published on 13 April 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Doddlespool aspires to provide a safe environment, with an emphasis on personal care. This is achieved at an acceptable level, however, unless a cohort of staff are retained that are suitable, trained in caring for people with dementia moving forwards, this will be unachievable.
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Review from R G (Brother of Resident) published on 13 April 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister was visited frequently by care staff to see she was OK.
Unfortunately, her ensuite toilet did not flush. She had previously reported this and it was rectified but failed again on my visit.
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Review from M A (Husband of Resident) published on 1 April 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Doddlespool Hall Care Home is a well run care home, and is a good, safe and comfortable place for my wife. The staff are caring and considerate at all times.
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Current Review Score: 9.9 (9.916)

Overview of Review Score

The Review Score of 9.9 (9.916) out of 10 for Doddlespool Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.916 for Doddlespool Hall Care Home is calculated as follows: ( (285 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 310 Ratings = 4.916
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Doddlespool Hall Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Mandy

Mandy Dennis

Job Title: Home Manager Joined: 2018

Mandy is the CQC Registered Manager at Doddlespool Hall, joining the company in June 2018.


She has an NVQ level 5 Management + Leadership award and over 20 years of experience in health and social care.


Mandy leads in supporting her staff to promote dignity and independence throughout the home to the highest of standards.

Charlie

Charlie Dennis

Job Title: Head of Care Joined: 2018

Charlie has worked in the care sector for over 10 years covering various roles. Starting with a domestic assistant and working her way up to her current position. She continued to work in the care industry whilst attending a London Drama School where she obtained a Bachelor of Arts Degree.


Charlie worked hard to help improve standards in all her workplaces, and during COVID-19 when theatres closed, she came home and worked at Doddlespool Hall to help keep residents safe and well during the pandemic.


This changed Charlie's focus and she decided to follow a different route, as she knew she was making a difference.


Charlie continues to work to the best of her ability in her role and ensure the residents receive a good quality of care which enhances their lives.

Lisa

Lisa Rowe

Job Title: Deputy Manager Joined: 2017

Lisa originally commenced her career at Doddlespool as a Domestic supervisor however, within the first year it became obvious her passion was care. During her role as a care assistant, she has worked to gain knowledge and qualifications in both Adult Care Work and Principles of End of Life.


In 2023 Lisa was promoted to Deputy Manager.


Lisa's ethos is to provide individualised care to a high standard, showing dignity and respect while promoting choice and independence.


In Lisa's words: "My proudest achievement has got to be when a resident voted me as Employee of the Month".

Hayley Jayne

Hayley Jayne Thorley

Job Title: Domestic Supervisor Joined: 2022

I chose a career in care after being inspired by healthcare workers during the pandemic.


Cleanliness, attentiveness and organisation skills are my strong points and are highly important for this role.
My previous civil service experience has put me in a good position to lead a strong team of like-minded individuals.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Doddlespool Hall Care Home to verify any information. View our terms and conditions. Doddlespool Hall Care Home has an Enhanced Service - more info.