Over all time The Farmhouse Residential Home has 2 reviews.
Overall Experience
2
0
0
0
0
Date Published
2
0
0
0
2
Reviewer Connection to The Farmhouse Residential Home
1
1
Total of 2, showing 1-2
Review from Mark L (Son of Resident) published on 11 March 2021
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum has been a resident at the Farmhouse for almost three years. She is very happy and cared for there, to a very high standard, by a dedicated, friendly and efficient team of staff. She regularly makes very positive comments on the food and care provided. We live a long distance away, but the manager
and her team keep us well informed of all important events relating both to Mums personally and to The Farmhouse generally. The worrying risks around Covid-19 have been managed extremely well and, in our experience, I doubt the residents could be in safer hands anywhere. The home itself is functional, as opposed to luxurious and has very few en-suite rooms, which is the only aspect of The Farmhouse I could criticise. However, Mum’s room is light, spacious, homely and perfectly pleasant with a great view and, like the whole building, is kept very clean and well-maintained. As far as we are concerned, the very high care standards provided are the key, and The Farmhouse excels in this regard.
Reply from Tammy Shepherd, Manager at The Farmhouse Residential Home
I would like to take the time to thank you for leaving such a positive and heartfelt review. Rest assured, we will continue to deliver a high standard of quality of care and effective communication at…read more
Review from Patricia R (Niece of Resident) published on 30 December 2020
Submitted via Website • Report
Overall Experience5.0 out of 5
If you could pick a residential home for 100% care, the safety of staff and residents. I would also add the immediate reaction for ever-changing COVID instructions, I would certainly highly recommend The Farmhouse. The manager and the staff are so dedicated. They looked after my Aunt so well.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
14 Dec 2017
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Report
Frequently Asked Questions about The Farmhouse Residential Home
What types of Care is The Farmhouse Residential Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Farmhouse Residential Home have?
There are 23 Single Rooms.
What are the Facilities & Services at The Farmhouse Residential Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.
How far is The Farmhouse Residential Home to the centre of Newcastle-under-Lyme?
3.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Farmhouse Residential Home to verify any information. View our terms and conditions. The Farmhouse Residential Home has an Basic Service - more info.