Perton Manor

I wish to take a moment and let you all know how much l appreciate what the staff team at Perton Manor does for my bother.

Mum is a lot more settled here than in her previous home . there are plenty of Dementia trained specific staff who take great care of both her personal care and mental wellbeing. She has staff members who sit and chat to her all the time which helps with her mental well being and cognitive skills. As a family we feel she is 100% is now in a safe and comfortable environment and know the whole of the staff really really do care about Mum.

I take this opportunity to thank all those consistently in contact with my father n extra praise directed towards the RED COATS

Dad has been in Perton Manor for just over four years now. He has Alzheimer's and Vascular Dementia, and exhibits challenging behaviours. Over the years his eyesight has deteriorated so he has limited vision.

The quality of care Dad receives is excellent. Dad's behaviours are managed well so that he is not a danger to himself or other residents or staff. He is on a 1-1 so we get to chat with many carers, which gives a good insight in to them as people. This is important for us, as they are a part of our Dad's and our lives and it helps to form connections and bonds with them.

Relevant staff do a fantastic job in gathering evidence and preparing for reviews, and in presenting what Dad's needs are and how they need to be met.

Dad could not be in a better place to be cared for.

Since moving to Perton Manor, Mum is a lot more settled than she was in the psychiatric unit as there are plenty of Demetria trained specific staff who take great care of both her personal care and mental wellbeing. She has staff members who sit and chat to her all the time which helps with speech and cognitive skills. Mum has challenging behavioural problems especially with audio sensory overloads and staff ensure that she is able to step away and usually goes for long walks around the grounds. Both my sister and myself feel 100% is now in a safe and comfortable environment and know the whole of the Staff, Lovely Linda, Natalie, Natasha, Amy, Julie, Emily and Caron to name just a few really really do care about Mum and all staff appreciate any comments or advice from family members and take them onboard to help Mums stay an even better experience. My niece described it perfectly- Nan is now in a place where she can lose her mind peacefully and be safe with dignity.

The staff are always very approachable and welcoming; I have always felt at ease whilst my husband is at Perton Manor, knowing he will be well-looked after and I will be kept informed about his condition.

My aunt has besn a resident of Perton Manor for just over 2 years. Her condition was becoming challenging and the home she was a resident at were unable to cope with her needs. At her previous placement an external psychiatric nurse had prescribed medication which wiped her out. We found it difficult to find a home that would take her due to her complex condition, but we found Perton Manor. Here she has been treated with respect, care and love. It's lovely to see glimpses of her personality, be it singing with her, laughing with her or simply holding her hand. Everyone is kind and considerate to both the resident and the family members. Also, staff are highly trained to deal with complex and challenging behaviours. Here at Perton Manor they've enabled her personality to continue.

The staff are truly incredible. Their knowledge of mom's complex needs, together with their genuine compassion and positive pathways has created an environment where she now feels safe, understood, and loved. What was once a state of deep despair has grown into so much more calm and happiness. They have not only met her medical and personal care requirements but are totally dedicated to her emotional well-being. The specialist support she receives for her complex needs is above and beyond, and for us as a family we know she is so loved and cared for, and we couldn't ask for anything more.

They senior staff have always told me the truth and although this has been difficult to accept at times I have appreciated their honesty.

Our mother was a resident at Perton Manor from July 2015 until she passed away in October 2016 at the age of 91 from mixed dementia.

Perton Manor is an excellent care home and the staff are so highly trained in the care of dementia etc.

What we found was a most loving, caring environment. The staff are simply brilliant at what they do, sometimes under extremely trying circumstances. There are lots of care staff, activity staff and two nurses on duty. The home is spotlessly clean, beds are changed daily.

The activities team were great, doing different daily activities from crafts, outdoor activities to pampering.

My sister and I were very happy with our mum's care. We knew she was very loved and this came across from all staff. We were able to come and go as we pleased and was always made very welcome.

We have nothing negative to say about Perton Manor Nursing Home and would highly recommend to anyone looking for a home for a loved one with dementia.