Care Homes Owned by Capulet Care

Thank you so much for your lovely feedback. We are delighted to hear that you are so impressed with the care your husband receives. It is wonderful to know that you have seen our staff, including members of our wider team, treat him with kindness, dignity and respect.

We are also pleased that you appreciate our open communication and that you are kept informed of any incidents or concerns. We understand how important this is to families and are grateful for your trust in us.

Your kind words mean a great deal to the whole team and will be shared with everyone involved in your husband's care. Thank you for choosing us and for taking the time to share your experience. Read less

Thank you so much for your lovely review. We are delighted to hear that your visits have been so positive and, most importantly, that the lady you came to see is so much happier here.

It is wonderful to know that you have noticed the difference in her wellbeing and that our staff have made such a positive impression. We will be sure to share your kind words with the team, who will be delighted to hear that their care and support are appreciated.

Thank you for taking the time to share your feedback with us. Read less

Thank you for your lovely review. We are so pleased to hear that you are happy with the way our staff care for your husband.

Knowing that you feel reassured and do not have to worry because you know he is being well looked after means a great deal to us. Providing families with confidence and peace of mind is an important part of the care we provide.

We will make sure your kind words are shared with the team, who will be delighted to know that their care and dedication are making such a positive difference. Read less

Thank you so much for your wonderful review. We are delighted to hear that you cannot fault the care and that our staff have made you feel so welcomed and part of the family.

It is lovely to know that you appreciate the cleanliness, food and, most importantly, the kindness and dedication of our care team. Our staff always strive to go above and beyond to provide the highest standard of care, and your kind words are a fantastic recognition of their hard work.

Thank you for describing us as a hidden gem that truly means a great deal to the whole team. We look forward to continuing to make you and your family feel at home whenever you visit. Read less

Thank you so much for your kind and heartfelt review. We are delighted to hear that Woodford House continues to provide a warm and welcoming environment for Pat and your family.

It is wonderful to know that our staff have been caring, attentive and available to listen to any questions or concerns. Knowing that you feel Mum is being looked after with diligence, compassion and love means a great deal to the whole team.

Thank you for taking the time to share your experience with us. Read less

Thank you for your wonderful feedback. We are delighted to hear that you have found our staff caring, professional and always willing to go the extra mile.

It is particularly lovely to know that your mother-in-law is treated with the care, dignity and respect she deserves. We are also pleased that you appreciate the high standards of cleanliness and security, as well as the food provided.

Thank you for taking the time to recognise the dedication of our team. Your kind words mean a great deal to everyone at Woodford House. Read less

Thank you for placing your trust in us. Read less

Thank you for your trust and for taking the time to share your feedback. Read less

Thank you for your kind recommendation. It means a great deal to the whole team to know that your family feels confident in the care we provide. Read less

Thank you for your kind recommendation. It is a privilege to care for your mother, and we are so pleased that you feel Woodford House is the right home for her. Read less

We are disappointed to hear that you feel this way about your experience. Whilst we cannot comment on individual cases given client confidentiality, we do not accept the statements made in your review. The care we give is always of a high standard and we pride ourselves on providing safe, compassionate, person-centered care. There has not been a high turnover of staff and all our staff are trained to a high standard appropriate to their role. We pride ourselves on supporting residents and responding to their individual needs, and we take appropriate steps to address any concerns. We are satisfied that we have at all times complied with our relevant professional, regulatory and care obligations. The allegations made are not supported by our records. Our care fees are in line with local market rates, and customers are made aware of the applicable fees before care provision begins. Our staff valued the opportunity to support your family and wish you and your family all the best. Read less

Dear Paula,

Thank you for taking the time to leave such a wonderful review. We are delighted to hear that you are happy with the care and support your mum receives. Your kind comments about our staff, the cleanliness of the home, and the welcoming environment are greatly appreciated.

Thank you for your trust in Woodford House. We will be sure to share your feedback with the team, who will be delighted to receive your recognition.

Kind regards,

Woodford House Nursing Home Read less

We are disappointed to hear that you feel this way about your experience. Whilst we cannot comment on individual cases given client confidentiality, we do not accept the statements made in your review. The care we give is always of a high standard and we pride ourselves on providing safe, compassionate, person-centered care. There has not been a high turnover of staff and all our staff are trained to a high standard appropriate to their role. We pride ourselves on supporting residents and responding to their individual needs, and we take appropriate steps to address any concerns. We are satisfied that we have at all times complied with our relevant professional, regulatory and care obligations. The allegations made are not supported by our records. Our care fees are in line with local market rates, and customers are made aware of the applicable fees before care provision begins. Our staff valued the opportunity to support your family and wish you and your family all the best. Read less