Care Home Owned by Capulet Care in Gloucestershire
8.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Gloucestershire for Capulet Care are showing below.
View the details of all 3 locations (with 51 reviews) owned by Capulet Care
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Capulet Care Locations in Gloucestershire (1)
The Hamptons
8.9
39 reviews
94 Leckhampton Road, Cheltenham GL53 0BN
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Younger Adults
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Acquired Brain Injury
- 37 Rooms
- from £1,650 / week
Other Care Groups you may be interested in:
Capulet Care Reviews in Gloucestershire (39)
8.7
Capulet Care has a Group Review Score of 8.7 (8.693) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Capulet Care must have a Review Score.
Review of
The Hamptons
from H N (Resident) published on 17 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have had excellent treatment since I have been here and would recommend the home. The staff are kind and very helpful.
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Review of
The Hamptons
from K N (Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A friendly stay. Excellent staff. Good food and service. Would recommend.
Reply from Kim Roch, Deputy Manager at The Hamptons
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Review of
The Hamptons
from J S (Respite Resident) published on 3 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My stay even though short was incredibly enjoyable.
Nothing was too much trouble for all the staff.
I wouldn't hesitate to stay again if the need arose.
Nothing was too much trouble for all the staff.
I wouldn't hesitate to stay again if the need arose.
Reply from Roz Elliott, Owner at The Hamptons
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Review of
The Hamptons
from Rosemary J (Wife of Resident) published on 14 November 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband spent a week of respite care in Hampton House Care Home from 19/10/23-26/10/23. He has dementia and prostate cancer. So has physical and mental requirements. He was looked after by very caring and friendly staff. All his needs were attended to and he was treated with dignity and kindness.
An excellent home.
Reply from Roz Elliott, Owner at The Hamptons
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Review of
The Hamptons
from J T (Respite Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I came to Hampton after a two-month stay in hospital and another care home which did not fit my needs and found here. Companionship among staff and clients alike, which I really needed.
Reply from Roz Elliott, Owner at The Hamptons
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Review of
The Hamptons
from Doreen T (Resident) published on 25 September 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot find anything here to fault, the service and care is excellent. We enjoy our meals, the food is healthy and very tasty. We find everyone very kind and ready to help in any way they can.
Reply from Roz Elliott, Owner at The Hamptons
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Review of
The Hamptons
from Trevor S (Resident) published on 19 September 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I'm very impressed by the care given, the good food, the comfort in my room. Everything is excellent.
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Review of
The Hamptons
from Elizabeth F (Daughter of Resident) published on 12 May 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Hampton House is so clean, with no nasty smells, and the staff show great care and compassion. Not only are they fantastic with the residents, but they are also great with the families of the residents. Before my father became a resident, I viewed several homes, but Hampton jumped out as by far the
cleanest and friendliest. It feels more like a hotel with that personal touch. Thank you, Hampton House. Dad's so happy.
Reply from Roz Elliott, Owner at The Hamptons
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Review of
The Hamptons
from Malcolm S (Respite Resident) published on 28 November 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have just had a hip replacement and spent two weeks of respite care at Hampton House. The staff have been excellent, fantastic food and a great room.
I lost my brother two days after I arrived, and the staff were brilliant. Nothing was too much trouble, They helped me through a very difficult time,
I lost my brother two days after I arrived, and the staff were brilliant. Nothing was too much trouble, They helped me through a very difficult time,
and I am very grateful. Thank you.
Reply from Roz Elliott, Owner at The Hamptons
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Review of
The Hamptons
from R M (Resident) published on 25 January 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I found the staff very helpful and friendly.
Reply from Roz Elliott, Owner at The Hamptons
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Review of
The Hamptons
from Jean J (Resident) published on 25 November 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been very happy at Hampton House - Care Home for the Elderly, the staff listen and do all they can to help when personal problems arise. I have full confidence in them all. They do what they say they will and this has given me confidence throughout my stay. They organise a range of activities
and treat everyone as an individual.
Reply from Roz Elliott, Owner at The Hamptons
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Review of
The Hamptons
from M I (Son of Resident) published on 25 October 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Hampton House reacted really quickly for an urgent admission and was very flexible. They had an outstanding care ethos and very high standards. The home was as good as it could possibly be, and the overall experience was excellent.
Reply from Roz Elliott, Owner at The Hamptons
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Review of
The Hamptons
from J W (Daughter of Resident) published on 25 October 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum enjoyed her weeks stay at Hampton House and will certainly be back again!
Reply from Roz Elliott, Owner at The Hamptons
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Review of
The Hamptons
from J P (Resident) published on 24 May 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Really enjoyed my stay here. The room was lovely, and the care and attention have been excellent. Food is really good with a good variety.
Reply from Roz Elliott, Owner at The Hamptons
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Review of
The Hamptons
from Claire B (Daughter of Resident) published on 19 May 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the initial phone call to find out if you had space for my mum who needed some convalescence after a hip replacement, right through to doing her laundry for her ready to leave, our experience of Hampton House has been absolutely superb. The level of care given by your dedicated team of staff has
been first class, nothing was ever too much trouble and you made Mum feel so welcome. She loved all the lovely home-cooked food and pampering including hairdressers and chiropodist. Some good old fashioned TLC has given her breathing space to build her energies and confidence to go home and continue her recovery. We can't thank you enough for taking such wonderful care of our 'special cargo' and we won't hesitate to recommend your services going forward.
Reply from Roz Elliott, Owner at The Hamptons
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Review of
The Hamptons
from R R (Daughter of Resident) published on 8 March 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Re last 12 months
My mother came in for respite while we had a holiday and was then marooned by Covid, but this allowed us to continue in front line NHS roles.
My mother has been settled and content at Hampton House and says she would recommend it to anyone. She does not give faint praise and this
My mother came in for respite while we had a holiday and was then marooned by Covid, but this allowed us to continue in front line NHS roles.
My mother has been settled and content at Hampton House and says she would recommend it to anyone. She does not give faint praise and this
is an excellent mark from her. The care staff have been tactful and supportive to her and to us. She particularly likes the fact that the staff are a locally based group who are stable. They get to know and enjoy the residents well.
Our mother has really enjoyed looking out at the well-kept garden. She has also enjoyed the home-cooked food.
When we could visit, we were always made welcome. The house was always calm. We never heard residents who were uttering distress or who seemed to have hygiene issues, both of which we have experienced elsewhere.
We are so grateful for the quality care and for the fact that Hampton House created and maintained Covid security throughout a difficult time.
Our mother has really enjoyed looking out at the well-kept garden. She has also enjoyed the home-cooked food.
When we could visit, we were always made welcome. The house was always calm. We never heard residents who were uttering distress or who seemed to have hygiene issues, both of which we have experienced elsewhere.
We are so grateful for the quality care and for the fact that Hampton House created and maintained Covid security throughout a difficult time.
Reply from Roz Elliott, Owner at The Hamptons
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Review of
The Hamptons
from M J (Resident) published on 11 January 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Christmas was very pleasant and jolly. I enjoyed the carol singing and all the activities. The food is excellent.
Reply from Roz Elliott, Owner at The Hamptons
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Review of
The Hamptons
from J G (Resident) published on 11 January 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Best Christmas ever.
Reply from Roz Elliott, Owner at The Hamptons
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Review of
The Hamptons
from Hilary P (Niece of Resident) published on 10 March 2020 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My aunt wisely chose to come and live at Hampton House four years ago. The care and attention she has received has been second to none. She has made friends, has been comfortable and able to live happily and safely. The staff keep a watchful eye without intruding and treat all the residents with the
utmost respect. Being able to live your twilight years with dignity and comfort is so important and I would have no hesitation in recommending it to anyone looking for somewhere for an elderly relative for a short break or for a long term living. I'm even thinking of putting my name down for the future.
Reply from Roz Elliott, Owner at The Hamptons
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Review of
The Hamptons
from K L (Resident) published on 4 March 2020 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I moved into the care home at short notice, but the assessment was done professionally and quickly. I experienced a high standard of care and attention throughout my stay. The room met all of my needs as well as those of my visitors. As a former chef, I found the meals to be well cooked and they provided
a balanced diet for me. The service at meal times was excellent and the extra tough of serving drinks on my birthday was much appreciated. I was treated with dignity and respect throughout my stay, and I would be very happy to use the care home again or recommend it to others.
Reply from Roz Elliott, Owner at The Hamptons
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