Toothill Road, Uttoxeter ST14 8JT
Owner: Mr & Mrs R M Hayes
Person in charge: Judy Smith (Manager)
Local Authority / Social Services: Staffordshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 22 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's
Languages Spoken by Staff (other than English): German, Maltese
Single Rooms: 18
Shared Rooms: 2
Rooms with ensuite WC: 11
Weekly Charges Guide: Personal Care Single £400 – £450 , Personal Care Shared (per person) £340 – £360 (These prices are only a guideline, please contact Highbarrow to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Highbarrow: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.3 (maximum of 10) for Highbarrow is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.1 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Highbarrow in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.091 for Highbarrow is calculated as follows: ( (2 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 11 Ratings = 4.091
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.227 Points relating to the number of positive Reviews for Highbarrow is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 4.4 positive Reviews (22 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.4 Target = 0.227
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Highbarrow has a Review Score of 7.3 (7.318) from 1 Reviews
Review submitted from a Website Submission by Robert P (Son of Resident) on Thursday 21 December 2017. Relates to December 2017.
Our Mother spent almost eighteen months at High Barrow, and although her Alzheimer’s Disease made her behaviour challenging at times, we were impressed by the standard of care delivered. Besides good professional care, an element of real concern and compassion was apparent. This attitude also applied to family and friends who visited. We are so grateful for Highbarrow’s contribution to Mum’s last days.
How likely would you be to recommend Highbarrow? Extremely Likely