





Wilbraham House is a warm friendly care home, nestled on the Cheshire-Staffordshire border, in the village of Audley. Wilbraham House offers residential, dementia, and palliative care.
The majority of bedrooms are en-suite and rooms are not assigned by care type. Instead, they encourage residents to choose the room that’s right for them. The home has a number of wonderful communal spaces, including two dining spaces, lounges, and within walking distance of...
Care Provided by Wilbraham House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Day care is also available from 9am - 6pm please contact the home for more information and cost.
The price(s) shown are provided by the care home. Contact Wilbraham House for full pricing details and T&Cs.
Contact Wilbraham House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Wilbraham House Ltd
- Private Owned
Person in charge
- Tracy Hodgson(Manager)
Local Authority / Social Services
Admission Information
- Ages 45+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2020
- Number of floors: 3
Room Information
- Single Rooms (35)
Parking
- On site car park
Wilbraham House Reviews (43)
Wilbraham House has a Review Score of 9.9 (9.857) out of 10, based on 16 reviews in the last 2 years.
Over all time Wilbraham House has 43 reviews.
My beautiful Mum has Dementia and started living at Wilbraham House a few months ago, I have been truly overwhelmed by the level of care/understanding and love that she has been given. The team really are outstanding. The whole team including the Manager, kitchen staff foods amazing, laundry, cleaners, activity planners and all the wonderful carers are very professional but also like one big family. Relatives are welcomed at any time with offers of tea and biscuits, I feel that they also support me as the daughter of a resident. Mum's bedroom is spotlessly clean all the time and so is she, no matter when I visit. Lots of activities going on too, Mum often does one to one activities because she won't always join in with groups. Very grateful to all the team.
Thankyou so much for the review our staff do there best we even do posh coffee just for you when you visit hahah she has settled well now was a little unsettled at first but we got through it
Very impressed. The manager and all her team work so hard. They did a fantastic job for my husband; he is a lot better now than when he first went in, so very pleased. I feel he is in a safe environment, thank you.
Thank you for your comment. We do try our best at Wilbraham House
Throughly recommend Wilbraham House.
Mum has settled very well since been at Wilbraham she mixes really well with other service users all notes are updated so family who live away are able to keep a eye on day to day things regarding there loved one
Staff are always happy to help, mum is looked after, all her health care needs are met, and nothing is too much trouble for any of the staff. Activities are great, mum loves having her hair done.cannot fault anything.
Thank you for your review. Mum is always happy and loves having her hair done. She has improved a lot since admission.
The Manager and staff are excellent. My father has been a resident here for 2 years, and we have no complaints. We are very pleased with the care he receives. He always looks clean, tidy and happy.
We have not been able to visit as much over the past year, but I feel reassured because we are able to check his notes daily, we can call anytime, and we often just turn up when we can with no notice, and Dad is always well cared and happy.
Thank you for review we understand the distance can be an issue; however, we no have access to Dad's notes that update you regularly
My Dad is well looked after at Wilbraham House. The Staff are really good with him and look after him - Like a big extended family. He is very happy, relaxed and enjoys his life there. Food is excellent and his room is quite spacious and overlooks the Church. Dad loves to be outside and he has been encouraged to plant all the bedding plants in the planters and hanging baskets, which he has loved doing and is proud of his achievements! he tells me every time he sees me!
Thank you for your review. Dad is such a happy chap, never likes putting people out, enjoys his visits to see mum, and 100% loves sitting in the garden when the sun shines.
My husband seems very settled, and I feel confident that the care he is receiving meets his needs. As a family member, I enjoy a good rapport with staff who listen to any concerns I have. There is a willingness to alter or implement change to his care, which I find comforting. Overall, I am satisfied with the care at Wilbraham House under a very capable manager.
Thank you for your review. As you are aware, we try and deal with any concerns asap. The rapport the staff have with families is second to none. We always listen to concerns and try a rectify as soon as we can
All the staff are first class and always keep us updated on how my mother is.
We get daily reports to keep us updated on how she is.
My mother is always clean and dressed well.
The staff spend time with my mother and show lot's of interest in their job.
My mother is very happy living in the home and she is very fond of the staff.
Thank you for your review, as you know, mum is a character within the home. She always keeps the staff on their toes all the time. She always enjoys chatting with staff and reminiscing about Newcastle, and she remembers things that are not there
Staff are absolutely brilliant with my mother. They treat her like a normal person are affectionate and respond well to her needs. It's comfortable and homely rather than a clinical setting and staff make an effort to get to know about the individual person and communicate accordingly. My mother feels safe and well cared for .
Thank you for your review. Mum has been settled and happy since she came to Wilbraham enjoys her trips out with family and also her weekends away to the caravan. Staff always try their hardest to ensure families and residents are happy
Very happy for my Mother to be under their care. Staff are superb and care for all my mum's needs. More importantly, my mum is happy there. There are always different activities that keep the residents happy. Management are also spot on.
Thank you for the review. Mum has settled, as you know, good days and bad days with her, but I guess that comes with age. She will always say nothing goes on, but as you see, she makes sure she is front of the line when the camera is out.
Thank you to all the staff - amazing!
Thank you so much for your review. Dad has settled really well and is always happy, no matter what he does, enjoys his trips to see mum, and when the sun is out, you know he is first catching the rays.
The care is second to none. Dad couldn't be in a better care home.
thankyou so much for your kind words dad has settled in really well as you see when you visit even though he does tell you we have him working and do not pay him hahah he really enjoys been in the garden and always gets his hands dirty
Mum is very happy living at Wilbraham House. All care needs are met.
Thankyou for review mum is always a happy sole Staff always try there best
Very friendly and helpful staff. Nice facilities and a good amount of entertainment provided. They recently took my grandmother out for a trip and she was very pleased. Good quality food provided. Grandmother seems very happy here.
thankyou fro your review getting gran out was a job and a half but she really enjoyed it once she had been
The staff have been very welcoming and supportive towards myself and more importantly my Mum. I am constantly kept up to date with how she is through either a phone call or through the App.
I am safe in the knowledge that she is been well cared for.
thankyou for your review mum has settled in very well her diet has improved a lot since admission she seems very happy
Mum seem seems to be treated very well, she seems happy and has a good relationship with the staff. She has managed to form friendships and seems happy to sit and chat with them in the lounge. The staff are always polite and it's never a problem for us to pick her up anytime to go out or just a visit in there. We are updated regularly on her care and upkeep.
Thank you for your review as you may be aware mum likes to boss staff about however thats her nature , she really enjoys the activites within the home and often joins in most of them
Manager is excellent, always available to speak to and deal with any problems.
Staff caring and attentive overall my brother is very happy living there.
Thank you so much for your review, my staff always do there best.
Great care given to my mother who has dementia and so has good days and bad.
Excellent communication from both staff and management.
Have totally recommended the home to others for their family.
The app is very good as I get 3 reports every day, appertaining to my mother.
Thank you so much for your kind review we always try our best.
All staff went above and beyond to assure me and assist Mum in her time of need when she was taken ill. Also, all staff have met Mum's needs during her recovery after her illness and been very patient with Mum's needs.
Well, your mum what can we say she loves to always have her say and will tell you what she thinks she has made a brilliant recovery but she is a little fighter.
Although Mum was only in the care home for a short time the care that she received was wonderful. From the day that she went into the home the staff looked after her so well. Mum was taken out for lunch on her birthday and was able to participate in other activities. I can highly recommend the care home, if every town and city had a place like this the world would be a better place.
Thank you so much for your review, we always try our best.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 October 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Wilbraham House.
There are no upcoming events for Wilbraham House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Wilbraham House.
Accreditations
There are no accreditations posted yet for Wilbraham House.
Meet the Team (2)

Tracy is the registered manager at Wilbraham House she has a wealth of experience in the care sector, she has gained NVQ level 4 in care and also has leadership of management level 4, Tracy has gained lots of valuable knowledge during her 30 years of service within the care industry. Tracy is a real asset to Wilbraham House and is passionate about her job role and ensuring her ethos of our family caring for your family is rolled out in every area of the home.

She has been an employee at Wilbraham House for the past 16 years. She has a lot of knowledge and experience with dementia care and also learning disability.
Rebecca was promoted to Deputy Manager in June 2025 to work alongside the Home Manager
Rebecca has gained a lot of valuable Knowledge over the years. She is NVQ trained, also a qualified first aider and fire Marshall.
She, alongside the home manager, is also a Qualified moving and handling trainer.
Frequently Asked Questions about Wilbraham House
What types of Care is Wilbraham House registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Wilbraham House have?
There are 35 Single Rooms.
What are the Facilities & Services at Wilbraham House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Wilbraham House to the centre of Stoke-on-Trent?
5.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wilbraham House to verify any information. View our terms and conditions. Wilbraham House has an Enhanced Service -more info.