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Care Provided by The Willows
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 12 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Exact weekly fee depends on the assessed needs of the service user.
The price(s) shown are provided by the care home. Contact The Willows for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Gary Kirk and Stuart Kirk
- Private Owned
Person in charge
- Gary Kirk(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (10)
- Couples/Companion Rooms (1)
Parking
- Free car park at front of property
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The Willows Reviews (8)
Over all time The Willows has 8 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to The Willows
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Review from Nick D (Son of Resident) published on 28 August 2022 Submitted via Website•
Overall Experience
The Willows is a very warm and friendly care home which I can highly recommend. The residents/guests are looked after by excellent staff. My mother was 4 years in their care and during this time she was extremely well provided for with love, care and affection. The rooms are very clean and quality food is provided. She couldn’t have had a better home.
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Review from Rachel J (Granddaughter of Resident) published on 24 August 2022 Submitted via Website•
Overall Experience
The Willows always provided the best possible care for my grandfather. The staff were always first class and nothing was ever too much trouble. The management team were always first class and always gave 100%. Couldn't ask for anywhere better.
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Review from N C (Daughter of Resident) published on 24 August 2022 Submitted via Website•
Overall Experience
We are so blessed to have my Mum living at The Willows. Everyone is so caring and kind. I would not wish for her to be anywhere else because she is in a very special family who go the extra mile every day. Love you all.
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Review from R C (Son of Resident) published on 2 August 2022 Submitted via Website•
Overall Experience
A fantastic, friendly and caring place for my mother's long-term care.
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Review from D J (Daughter of Resident) published on 2 August 2022 Submitted via Website•
Overall Experience
The family are very happy with the care and the activities that they provide for Mum. She has been happy and contented since arriving at the Willows. The staff have been fantastic, always happy to help and accommodate Mum and our needs.
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Review from N N (Aunt of Resident) published on 2 August 2022 Submitted via Website•
Overall Experience
The Willows is an amazing care home my Aunty has been a resident there for some years and she has been looked after with great care and attention. All of the staff work very hard and are so amazing nothing is ever too much trouble. The home is very clean and the bedrooms are like home from home. They do lots of activities and have singers that come in to sing all the oldies that the residents will remember and bring back memories. This care home is top class and I would sincerely recommend it.
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Review from D H (Daughter of Resident) published on 2 August 2022 Submitted via Website•
Overall Experience
Several years ago, we had to find a home for my dad to come out of hospital to live in. He never wanted to go into a home and we didn't want him to either but circumstances were beyond our control. This was a very emotional and stressful time. The manager and team made the necessary move very fluid. My dad has flourished under their care and he is very well looked after.
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Review from Helen B (Daughter of Resident) published on 2 August 2022 Submitted via Website•
Overall Experience
The Willows has the most caring team. The way they know each of their residents and provide enjoyable activities for them is fantastic. I know my mum is in very good hands, is well looked after and safe.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 June 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (0)
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Frequently Asked Questions about The Willows
What types of Care is The Willows registered for?
Older Person Care, Dementia, Mental Health Condition, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Willows have?
There are 10 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at The Willows?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is The Willows to the centre of Stoke-on-Trent?
5.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Willows to verify any information. View our terms and conditions. The Willows has a Basic Service -more info.