What types of Care is The Chimes Residential Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at The Chimes Residential Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Chimes Residential Home to the centre of Stoke-on-Trent?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

The Chimes Residential Home, 6 St Christopher Avenue, Penkhull, Stoke-on-Trent, Staffordshire ST4 5NA

The Chimes Residential Home

6 St Christopher Avenue, Penkhull, Stoke-on-Trent ST4 5NA

3 Reviews

Care Provided

Primary Care Categories

Older Person Care
Dementia
Mental Health Condition
Physical Disability
Visual / Hearing Impairment

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Dementia Residential Care
For a maximum of 44 Service Users

Dementia Care Types

Mild Dementia
Moderate Dementia
Advanced/Complex Dementia

Facilities

Own Furniture if required
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Gardens
Phone Point in own room
Television point in own room

Funding & Fees

Funding Types Accepted

Self Funding (Private)
Local Authority with Top Up
Local Authority
NHS Continuing Healthcare (CHC)

Good to Know

Owner

Sonic Gold Ltd

Person in charge

Julie Davey (Manager)

Local Authority / Social Services

Stoke on Trent City Council

Admission Criteria

Ages 65+

Care Home Design/Build

Purpose Built: No
Last Refurbishment: 2013

Room Information

Single Rooms (44)
Couples/Companion Rooms (0)

Review from Stephanie T (Daughter of Resident) published on 13 February 2019 Submitted via Website • Report

Overall Experience

Absolutely amazing caring staff!! The manager is a natural made my dad feel loved and at home. Couldn't ask for better staff or interaction... He went in a stubborn male who has slowly allowed these angels to care for him and they have the utmost respect and give him the dignity he deserves by allowing

him time to adjust it is an amazing place for him to strive. They are always aware of people's health ensuring the best care possible is provided Immediately! angels is all I can say AMAZING!!! X

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from David B (Son of Resident) published on 20 November 2017 Submitted via Website • Report

Overall Experience

The Care Home in question has a fantastic family feel where staff and residents all seem to be extremely happy and very well looked after.

Upon entry to the care home the smiling staff member always offered me a warm beverage - something which I was always grateful for after coming from the cold

and wet outside. When entering the dining room the smell of freshly baked cakes bought a warm smile to my mouth.

My Mum has lived at this care home for the past 3 years and we have seen such a strong and positive transition since the new ownership and management style. Above all the care of the residents is at the foremost for the manager and this cascades down to the staff - all the way to the cleaners.

Thank you to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Janice D (Daughter of Resident) published on 2 May 2017 Submitted via Website • Report

Overall Experience

My dad was in The Chimes Residential Home since July 2016 but sadly passed away in the Chimes in March 2017. My dad previously was in a care home which turned him into a broken man after the appalling care he received. Due to my dad having dementia he was unable to truthfully tell us what was going

on, and we decided to move him in The Chimes. After being in the Chimes my dad returned to his cheeky self, and his smile came back as he was cared for so lovingly. It doesn't matter that this care home doesn't have fancy curtains and carpets it's all down to the care which is given which was excellent from start to finish. The management were very approachable if we had any concerns or issues, and the staff were a credit to the care home. I would especially like to mention the activity co - coordinator who builds a friendship with all the residents. The only negative point is there is never enough staff, but this is like every care home.