Holly Lodge

Gaskell Road, Bucknall, Stoke-on-Trent ST2 9DW
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8.4 2 Reviews
  • Holly Lodge, Stoke-on-Trent
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Care Provided by Holly Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 12 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £925

These prices are only a guideline, please contact Holly Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Shirley Harrison
  • Privately Owned

Person in Charge

  • Sonia Swann (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (8)
  • Couples/Companion Rooms (2)
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Holly Lodge Reviews (2)

8.4

Holly Lodge has a Review Score of 8.4 (8.417) out of 10, based on 1 reviews in the last 2 years.
Over all time Holly Lodge has 2 reviews.

Overall Experience
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Reviewer Connection to Holly Lodge
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Total of 2, showing 1-2
Review from Debbie M (Daughter of Resident) published on 24 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well what can I say! My father in law passed October 2024 and we had to find a home for my mother in law. I rang a few in the area but didn't feel a sense of caring from all but one, Holly Lodge.
This was the only one I felt I could visit and from the moment I walked in I knew it was going to be lovely.
The staff were so friendly and the home beautifully decorated, so clean and smelt fresh unlike stories I had been told from friends in the past who have had experience with other homes.
The bedroom is spacious and en-suite and is very much like a hotel. The food we smell on a regular basis and definitely makes you want to join them for lunch!
My mother has been here now for 12 months and is settled. She has her hair done weekly and a chiropodist comes regularly for a foot pamper. She has even found a good friend and they are inseparable which is lovely to know. We visit each week, sometimes with the grandsons and always made welcome with a cup of tea, we are like part of the family!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet C (Daughter of Resident) published on 22 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Holly Lodge for the last 13 years. During that time she has had and continues to have an excellent standard of care. The staff have been there for years and all know mum well. They all genuinely care about all of the residents and work very hard to ensure that they are
all stimulated and happy.
Mum is always dressed nicely, her hair is done every week.


If mum has to go on hospital visits a member of staff accompanies her, as mum has Alzhelmers and doesn't recognise my brother and I anymore; she is more comfortable with the staff members.


I would recommend anyone who wants a parent to be looked after with professionalism, compassion and empathy, in a friendly homelike environment to consider Holly Lodge.


I rate them very highly and am grateful for all of their years of support in looking after my mum.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.4 (8.417)

Overview of Review Score

The Review Score of 8.4 (8.417) out of 10 for Holly Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.4 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Holly Lodge is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.417 Points relating to the number of positive Reviews for Holly Lodge is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 12 registered maximum number of service users is 2.4. 1 Positive Reviews ÷ 2.4 = 0.417
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Holly Lodge

What types of Care is Holly Lodge registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Holly Lodge have?

There are 8 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Holly Lodge?

Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Holly Lodge to the centre of Stoke-on-Trent?

2.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Holly Lodge to verify any information. View our terms and conditions. Holly Lodge has an Basic Service - more info.