Spratslade

Spratslade House, Belgrave Avenue, Dresden, Stoke-on-Trent ST3 4EA
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9.5 46 Reviews
  • Spratslade, Stoke-on-Trent
Spratslade, in Stoke-on-Trent, has a comfortable living environment and service that can be tailored to older people's care needs and it focuses on disability and dementia care.

A homely interior includes assisted living baths and showers to help those with restricted mobility, and the service is organised to suit the privacy and dignity of each individual.

There is access to numerous health services and therapies, together with in-house activities and entertainments and menus offering nutritious meals.

Visitors are invited into the home to discuss the possible future care of their loved ones. The staff are friendly and highly skilled.

There is a choice of comfortable lounges, where residents can unwind, enjoy activities or welcome visitors. There is also a hairdressing salon on site.

The home's philosophy is to support personal freedoms while professionally monitoring individual care needs.
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Care Provided by Spratslade

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1350

These prices are only a guideline, please contact Spratslade to find out the exact price for your requirements.

Contact Spratslade to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Spratslade to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Rebecca Bamford (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015
  • Number of floors: 1

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (28)

Spratslade Reviews (46)

9.5

Spratslade has a Review Score of 9.5 (9.487) out of 10, based on 6 reviews in the last 2 years.
Over all time Spratslade has 46 reviews.

Overall Experience
  • 34
  • 12
  • 0
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Date Published
  • 46
  • 4
  • 5
  • 6
  • 40
Reviewer Connection to Spratslade
  • 21
  • 11
  • 4
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  • 2
  • 2
  • 2
  • 1
  • 1
Total of 46, showing 41-46
Review from Elaine B (Daughter of Resident) published on 21 September 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Spratslade House is a comfortable home for mum. Since being there she has blossomed, thanks to the humour shared with her from the wonderful staff. In my opinion, after viewing other care homes, we made the right decision in making Spratslade mum's home.
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Review from June T (Wife of Resident) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pleasant staff and clean place. Staff very helpful, food very good and residents are helped if needed by staff to feed them. The rooms have all that's needed but can add pictures, ornaments or anything to make the rooms feel homely. Visiting is available at any time. Would recommend the home.
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Review from Y H (Resident) assisted by family/friend published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Food and care very good.
Reply from Jnet Bentley, Registered Manager at Spratslade

Thank you for your positive comments - we will endeavour to give the best of care and ensure our residents are our priority at all times and we do feel very privileged to work with them and we always ensure that it is their home which we respect.

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Review from G J (Husband of Resident) published on 18 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It seems to be a good care home for my wife, she has only been here for 8 weeks and has not settled yet but hopefully she will.
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Review from Lawrence W (Sister of Resident) published on 15 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has dementia, was 86 years old and very frail. The care she received was of a very good quality, gentle and compassionate. She was in the best place for her condition and we are very grateful.
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Review from P L (Son of Resident) published on 26 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Myself and my wife joined my father for new year bank holiday lunch at Spratslade House. We had a lovely 3 course meal. The food was excellent.
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Current Review Score: 9.5 (9.487)

Overview of Review Score

The Review Score of 9.5 (9.487) out of 10 for Spratslade is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.887 for Spratslade is calculated as follows: ( (64 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 71 Ratings = 4.887
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.6 Points relating to the number of positive Reviews for Spratslade is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 6 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 May 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Rebecca Bamford

Job Title: Care Home Manager Joined: 2003

I have worked for the home for many years. I look forward to continuing to maintain a good relationships with all of our lovely residents and care staff to make the home a happy and safe place for everyone, along with ensuring the day-to-day care remains our top priority.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Spratslade to verify any information. View our terms and conditions. Spratslade has an Enhanced Service - more info.