Arden House

All staff are always very helpful and the standard of care given to my mother is excellent. My mother has been a resident at Arden House for approximately 6 months and is now well settled. Any concerns are always dealt with promptly by the manager/deputy manager and senior carers. I would therefore highly recommend the care given at Arden House to other families looking to place an elderly relative. The Arden House sign however is broken and the canopies in the basement which are on view require cleaning or replacing. I have suggested that the flower tubs etc at the entrance could be filled to which they are addressing. The above are only suggestions to improve the appearance of the building which is lovely.

My mum moved to Arden House in May this year following a deterioration in both her mental and physical health. Mum settled quite quickly and this was facilitated by the excellent team working there. Mum has thrived in the caring, supportive environment and although her mental health has deteriorated again the staff are so kind and supportive that she is coping with her anxiety much better than she would have at home. The staff treat mum as an individual and are keen to know how best to support her. Mum's room is lovely, she loves looking out at the view across Clarendon Square and watching the world go by. She has been allowed to personalise the room and it looks great. Mum is a keen gardener and she has been given the freedom to help in the garden and have her own patch to plant. We love sitting out there together and having a cup of tea. The food is very good and there are plenty of activities to do. I am very satisfied with Arden House and can highly recommend it.

My mother has received a consistently high standard of care throughout her three years at Arden House. During that time, her needs have changed as her health has deteriorated, and the home has been flexible and responsive to these changes. The staff are kind and patient, the food is excellent, and even though my mother chooses not to get involved in group activities, she is still made to feel valued as a member of the Arden House community.

My mother was having difficulty managing at home and needed a period of rebuilding and adjusting her treatment for which hospital was absolutely not the right place. She/we also needed to assess whether it was time to move to residential care. The team at Arden House together with their GP practice did a fantastic job of caring for her during this 6 week period. She is back home with support and better than she has been for many months, thanks to the team.

I have been extremely pleased with the way my mother has been looked after at Arden House as well as the running of the home and would certainly recommend it.

Mum has been at Arden House for 2 years now. Although she has little understanding of anything in her dementia she is always happy and calls it home which is all we could ask. The staff are cheerful and always say something lovely to her as they pass which in her deaf almost blind state is lovely and she reacts happily with a smile. There are activities going on and before Covid restrictions lovely times with visiting children and dog. We look forward to those in the future. She eats well and is clean and tidy and her room is lovely. A big thank you to all the staff who do an amazing job especially at this hard time

I smile every time I pass by.

For somewhere for our Mother to go in later life, I cannot recommend Arden House too highly. It is a hidden gem in Leamington.

I think Arden House is marvellous. The physical environment is very appealing and the staff are very caring and attentive, whilst the range and quality of food is without fault. I am very happy to see two of my relatives who are residents being looked after in such a lovely, caring and dignified manner. Well done Arden House.

My Mother has been a resident at Arden House for almost a year during which time Mom has been treated with the utmost dignity, respect, and care. Moms room is homely and welcoming, she is well fed and well cared for. When visiting we are always made very welcome by the extremely friendly staff. Mom suffers from vascular dementia and the staff make every effort to reassure and encourage her and find activities to help her enjoy her time at Arden House, I am always impressed by their patience. In addition, I also find the staff supportive of residents relatives.

My Mother was resident at Arden House cared for extremely well at that time. So Arden House was my first choice when my Wife needed care. The staff are very friendly caring and supportive, there is regular entertainment/activities and trips to town for shopping or coffee. There is a friendly and welcoming atmosphere within the home and I would certainly recommend Arden House.

My father has spent a few weeks over the last couple of years receiving respite care with Arden House to allow myself and my husband to have a break. The staff are professional and very lovely with my father who has Alzheimer's. He really enjoys his "holiday" especially spending time in the beautiful walled garden and watching the pet rabbits.

I would have no hesitation in recommending this home, the management and staff do a fantastic job. Thank you.

Our aunt was unable to manage on her own and we were very lucky to get her in Arden House. We had the choice of two rooms and opted for one which was newly decorated and beautiful. She settled in very quickly and is very, very happy. All the staff are caring and so friendly. The home is clean and well kept, wth lots of activities. Pets are welcome, as are grandchildren, or in our case, great, great nephew of 20 months who keeps everyone in the lounge amused!

To sum up, we would recommend this home over and over as we as family cannot thank all the staff for their support.

I feel I couldn't have made a better decision after looking at a look of homes in the area. Excellent, more than anything, my mother's state of mind has improved, due to the constant support she receives. Thanks!

Staff generally helpful, some give that little extra care, drinks always available, meals are generally satisfactory.

Arden House is a really welcoming and homely residential home - the staff are friendly and always go the extra mile to make Mum feel comfortable and at ease. As a sufferer of Alzheimer's, it is really important the staff treat Mum with respect and dignity, which I know they do. She feels relaxed and far less anxious than before she moved in. I would highly recommend Arden House as residential HOME, comfortable and HOMELY - perfect!

I entered Arden House on the 20th of December 2014 and was given a nice room overlooking a wooded square. I am 93 years of age and suffer from, osteoarthritis, hearing problems and leg ulcers, for which the staff provide medication and treatment. A doctor calls once a week for minor problems but for any serious sickness, staff will phone for a doctor, out of hours doctor, district nurses or paramedics day or night. This is a very good home.

I am very comfortable here. The staff are great. Food is excellent. Laundry is fantastic. Cleanliness is very good. Home is very comfortable, very clean and decorated nicely. Has a very warm welcoming feel. Entertainment very good.

My experience in Arden House has been good. There are times when things go wrong but that does not last long.