Arden House

18/20 Clarendon Square, Leamington Spa CV32 5QT
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9.7 43 Reviews
  • Arden House, Leamington Spa
Arden House Care Home in Leamington Spa is a warm, welcoming, and friendly home offering high-quality residential, dementia and respite care. Situated in the heart of the historic Leamington Spa, Arden House provides exceptional, person-centred care for older people from Leamington Spa, Warwick, and the surrounding areas.

From its beautiful Regency property in the heart of Leamington Spa, the Arden team have built a vibrant and welcoming community of care where residents and their families enjoy award-winning residential and dementia care around the clock. Rated Good by the CQC*, the team follow a well-established care methodology focused on maintaining and boosting residents’ independence, agency and wellbeing. Part of this involves structured activities, walks into town, a nice cuppa before you even realise you want one, and a laugh when you most need it.

The home is part of not-for-profit group Greensleeves Care, consistently named among the Top 20 groups in England. Being a charitable care home means its focus is on people and not pockets, and any surplus from fees goes back into continuously improving care. The home also offers Greensleeves’ proprietary Home for Life Commitment, which means residents can stay in the home in the event they run out of personal funds while in their care.

Along with specialist care and peace of mind, when you join the Arden House care family, you also enjoy:
•        Spacious bedrooms with en-suite facilities
•        Comfortable lounges and dining areas
•        Large landscaped gardens and views
•        Delicious meals cooked daily on site
•        A programme of stimulating activities

From the moment you get in touch, a member of the team at Arden will be there to listen, answer all your questions and focus on helping you make a confident and empowering care choice. Give them a call today to discuss your needs and plan your visit.

* CQC inspected in September 2018 and reviewed in July 2023
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Care Provided by Arden House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1352 – £1806
  • Self-Funded Residential Dementia Care: £1352 – £1806
  • RESPITE Self-Funded Residential Care: £1352 – £1806
  • RESPITE Self-Funded Residential Dementia Care: £1352 – £1806

Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.

These prices are only a guideline, please contact Arden House to find out the exact price for your requirements.

Contact Arden House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Arden House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Aimee Martin (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (33)
  • Single Rooms with Ensuite Wet Room (2)

Arden House Reviews (43)

9.7

Arden House has a Review Score of 9.7 (9.699) out of 10, based on 15 reviews in the last 2 years.
Over all time Arden House has 43 reviews.

Overall Experience
  • 34
  • 9
  • 0
  • 0
  • 0
Date Published
  • 43
  • 4
  • 7
  • 15
  • 28
Reviewer Connection to Arden House
  • 15
  • 11
  • 6
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 41-43
Review from Clare H (Daughter of Resident) published on 22 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Arden House is a very friendly and welcoming home. The staff are caring and deliver individual care to the residents needs. My mother has lived at Arden House for over 2 years and feels safe, comfortable and happy there. Suffering from Alzheimer's the care she has been given has totally removed the
anxiety she had when living alone at home before. There is a beautiful garden she can relax in and plenty of room to sit alone or in company. Activities in the home are regular for those who wish to participate Arden House comes highly recommended.
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Review from W F (Son of Resident) published on 4 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very personal and loving care by all staff members. Mum died on 19th April. It was sudden and a member of staff was with her. It was not expected and staff were upset at the loss of one of their "family" as a manager put it. Mum had the best care imaginable the room was always spotless. Assistance always
willingly on hand. Very grateful
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Review from Mary-Jo B (Wife of Resident) published on 5 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really don't know where to start with my appraisal of Arden House, Leamington Spa, Warwickshire. I have already posted an email on this very commendable home in Leamington Spa. The senior when I contacted the home was epitome of kindness and was so very accommodating. She handled all for my husband
in a most professional way. The home is like "home from home". Food and staff first class. Obviously the management are first class and this is reflected in the work force. Their priority, without a doubt is the well bring of the elderly. Three cheers for Arden House. Thank you.
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Current Review Score: 9.7 (9.699)

Overview of Review Score

The Review Score of 9.7 (9.699) out of 10 for Arden House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.824 for Arden House is calculated as follows: ( (148 Excellents x 5) + (25 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 176 Ratings = 4.824
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Arden House is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Sep 2018

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (7)

Aimee

Aimee Martin

Job Title: Manager

Hi, my name is Aimee Martin and I am the manager of Arden House in Leamington Spa. Myself and my team work to give the best possible care and commitment to everyone at Arden House, delivering award-winning support while ensuring that all residents are treated as an individual. We are very proud of the care community we've built at Arden and cannot wait to show you what we have to offer.

Nicki

Nicki Mitchell

Job Title: Family Liaison Manager Joined: 2019

I feel privileged to provide support and reassuring residents with their individual journeys when joining Arden House community. Encouraging our residents and their families to embrace all that we have to offer. Away from work, I love to row, long walks by the sea and a good glass of Malbec!

Fiona

Fiona

Job Title: Senior Carer Joined: 2018

I love working at Arden House, leading a team to provide care for our residents. It’s lovely to work with a team that are caring, kind and compassionate. I enjoy making our residents smile and laugh, and at the end of a shift I feel fulfilled. I’ve achieved happiness and well-being for our residents.

Yasmin

Yasmin

Job Title: Carer Joined: 2019

I enjoy providing our residents with the care and interaction they need on a daily basis and working alongside other friendly staff. I admire the trust and love the residents have for me when I carry out my job, I’m satisfied at the end my working shift as I know the residents are well and happy.

Julie

Julie

Job Title: Activities Co-Ordinator Joined: 2017

I have worked at Arden House for many years now, providing activities for our residents. I feel Arden House is more of the residents’ home rather than a care home that we work in. I love doing activities to put smiles on the faces of our residents even if I look silly at times.

Diane

Diane

Job Title: Kitchen Assistant Joined: 2018

I have worked at Arden House for two years. I really enjoy my job, the team is friendly and the home has a good atmosphere. My job allows me to interact daily with our residents and I often stop and chat with them whilst carrying out my daily duties; it’s very satisfying to be part of it all.

Linda

Linda

Job Title: Domestic Assistant Joined: 2000

I have worked at Arden House for 20 years. I enjoy making Arden House a clean environment for staff, visitors and our lovely residents. I work with a friendly team and I enjoy the daily interaction with the residents while doing my job and providing an appreciated service for them. I find a great satisfaction from it all.

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