Bracebridge Court

Friendly and hard working.

Thank you to all.

I have looked after my uncle for four years and found it hard to place him in Bracebridge. He is so happy and loves the carers and all the activities. His room is kept spotless.

My Friend and neighbour for 40 years has lived at Bracebridge Court for the last year and I can only describe it as excellent. The girls are amazing and I know my friend is very happy with the care they give. The home is beautiful and they always make us feel very welcome. The manager and her team do a great job. If we have a query they will always try to sort.

First class care home.

My mom was in for respite and seemed so much livelier and confident after the three weeks.

Excellent care home. Everyone working here at Bracebridge Court is so caring and kind. I think the activities available for both residents and family and friends are beyond excellent. They really make everyone feel special and keep them happy.

Every aspect of our mother's six months at Bracebridge Court has been far superior to that which we could have imagined or hoped for. Every single member of staff we have encountered has gone way beyond their call of duty to ensure that our mother was treated with love and kindness. Furthermore, and very importantly, the way in which they have dealt with and interacted with us on our visits has been efficient and heartwarming.

The love and family feel of this home from the minute you are greeted at the door is wonderful. The rooms and gardens are kept immaculate. The staff are a very friendly bunch. We recently had lunch in the café at the home and it tasted and looked lovely. The manager is very helpful and always available to chat to and has helped to reassure us that we made the right decision in choosing Bracebridge.

My mum moved in a few months ago and she has settled well. The staff genuinely care!

Her room is lovely and kept nice and clean.

The home has a lovely feel and is always lively.

Mum loves the chickens and can hear them clucking from her room. Mum has put weight on and I think this is due to the lovely cake!

I have nothing but praise for this care home. My first criteria when searching for a home for both my parents was one that felt friendly, warm and welcoming and had no odours when I first visited. Bracebridge Court continues to fulfill these requirements. The care, love and attention given to both my parents and myself have helped me through a very difficult time. The help and support given to us during my Father's last days and hours were excellent. My Mother continues to live at Bracebridge Court and I know is in safe hands. My Father, in his latter weeks was not always the easiest person to deal with, but the staff managed him admirably and I have nothing but praise for all the staff. Everyone is always welcoming, friendly and eager to help in any way they can. More importantly, there is always cake available in the Cafe!

Management and staff cannot be praised highly enough for the way they cared for my dying father. As a GP I see many care homes and Bracebridge Court is right up at the top in my opinion. I would recommend them without the slightest reservation.

My mum has been on an end of life plan since mid 2016, but unfortunately passed away at the beginning of April 2017. The care that was given to mum was second to none, as was the support given to our family. I cannot speak highly enough of the manager and all the carers. Mum had been a resident at Bracebridge since September 2012. In her first 3 years, mum joined in with lots of activities ie bingo, flower arranging, pickling onions, colouring competitions as well as going on day trips. She became less active as her dementia got worse but the staff were excellent in everything they did for mum. Thank you to everyone at Bracebridge Court.

A brilliant care home where the residents are looked after with compassion and professionalism. I would not hesitate to recommend Bracebridge Court to anyone. A happy place.

What a warm, welcoming place! The décor is amazing - not the same usual wallpaper all the way through but different colours and themes in different areas. Carers are respectful and demonstrate friendliness and caring towards residents and visitors. Rooms are spacious and private. I especially loved the visitors café where you could sit with residents and have a cup of tea or coffee out of real china cups and saucers, with a teapot and cake.

Mum has been in the home for a few months and 'loves it'. The staff are kind and caring and nothing is too much trouble and the manager and management are so helpful and always available if you have a query.

Problem I had has been sorted. Everything OK now.

I'm very pleased with home lovely and clean. Staff really nice, they look after my mother-in-law great. I would recommend this home to my friends for their family.

My friend has recently moved into Bracebridge Court as she was so lonely and anxious living on her own. The carers are great and treat the residents like their own, they are friendly and fun as well as being caring. Right from the manager visiting us as home, to moving in was a nice experience and helped us to know she had made the right choice to move to a care home.

My father was moved to Bracebridge Court from another Care Home and he seemed to enjoy his time there before he sadly passed away.

The room was clean and the Home had a new and pleasant feel and smell to it.

The only downside that I could see was that the staff seemed to be very stretched. An example is that I gave my father a framed photo for the wall, but in all the time he was there, it was never put up for him.