Four Ways

Mason Avenue, Lillington, Leamington Spa CV32 7PE

Four Ways is situated in Lillington on the edge of Leamington Spa, close to The Church of Our Lady. The home is part of a busy community with a range of amenities on its doorstep, including a small parade of shops, post office, local library and bus route.

The home offers high quality day care, respite care, short stays and long term care for older people. Designed as three households, each household has a living area with a lounge, dining area and kitchenette, where people can make their own snacks and drinks, and staff will always be on hand to prepare hot refreshments if requested.

The lounge areas are central to the household where people like to get together and socialise with other residents, family and friends. You'll often find their daily Oomph! exercise classes or activities happening in the living area - or they might be outside, making the most of the garden.

Lifestyle coaches plan all activities including regular outings and day trips. They will always do their best to ensure that you can continue to do the things that you have always loved to do. There is also a welcoming café, luxury spa bath and a beauty salon offering unisex hairdressing and manicures.

If you're thinking about making Four Ways your new home, please get in touch to arrange a tour - like any new home, you'll only know if it's right for you when you walk through the front door.

Group: WCS Care Group Ltd

Person in charge: Laura Francais (Home Manager)

Local Authority / Social Services: Warwickshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 47 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 47

Rooms with ensuite WC: 17

Weekly Charges Guide: Personal Care Single £737 – £995 (These prices are only a guideline, please contact Four Ways to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Visitors are welcome at any time to Four Ways. WCS Care also have a relatives' gateway where relatives can view care notes online and share messages and photos with loved ones (with appropriate consents in place).

Parking:

Four Ways has limited car parking available, however there is on the street parking available in the area.

Latest Care Quality Commission* Report on Four Ways: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview of Review Score

The Review Score of 6.6 out of 10 for Four Ways is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Four Ways in Google's Search Results – more info

  • b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 48 months. (A 48 month period has been used as there were no positive reviews in the last 24 months)

Detailed Breakdown of Review Score

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Four Ways is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews; 3.00 points for the first Positive Review, and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. The calculation is the same as above, except the points are divided by 2.

    The 1.553 Points relating to the number of positive Reviews for Four Ways is based on 1 positive Reviews in the last 48 months and is calculated as follows:

    1. 3.00 = 3 then divided by 2 = 1.500

    2. Target of 9.4 positive Reviews (47 registered maximum number of service users ÷ 5). 1 Reviews ÷ 9.4 Target = 0.106, then divided by 2 = 0.053

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

6.6 Four Ways has a Review Score of 6.6 (6.553) out of 10 and an Average Rating of 5 out of 5 from 1 Reviews over all time

Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Four Ways?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Four Ways

  • Son of Resident/Service User
    1

All staff are very caring, have never heard or seen any sign of irritation/impatience. The care home did their utmost to make it possible for my father to return there after a hospital stay. The hospital wanted to discharge him to a nursing home, which he doesn't need.

How likely would you be to recommend Four Ways? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

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