Cherry Tree Lodge

1 Gleave Road, Whitnash, Leamington Spa CV31 2JS
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9.4 50 Reviews
  • Cherry Tree Lodge, Leamington Spa
Cherry Tree Lodge is a 74 bedroom Whitnash care home, staffed by a team of caring, experienced and professional carers. This spacious home meets long-term care needs with high standards and the promotion of a fulfilling daily lifestyle.

The home is part of care provider Runwood Homes' expanding range, which is highly-regarded in the sector for the difference made to the lives of older and vulnerable people including those living with dementia.

Cherry Tree Lodge strive to create a homely environment and want their residents to not just think of them as 'a home' but ‘home’. All of the bedrooms are beautifully furnished, many with en-suite bathroom facilities. They also have a dedicated area for dementia care, designed to enable those cared for to maintain their independence in a safe environment.

The activity programme ensures that residents remain stimulated and engaged, and their activity coordinators take into account resident’s hobbies, needs and interests including baking, gardening, arts and crafts.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1458
  • Self-Funded Residential Dementia Care: £1350 – £1458
  • RESPITE Self-Funded Residential Care: £1450 – £1558
  • RESPITE Self-Funded Residential Dementia Care: £1450 – £1558

These prices are only a guideline, please contact Cherry Tree Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Siobhan Kearns (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1990
  • Number of floors: 2

Room Information

  • Single Rooms (74)
  • Single Rooms with Ensuite Wet Room (74)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Cherry Tree Lodge Reviews (50)

9.4

Cherry Tree Lodge has a Review Score of 9.4 (9.413) out of 10, based on 10 reviews in the last 2 years.
Over all time Cherry Tree Lodge has 50 reviews.

Overall Experience
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Reviewer Connection to Cherry Tree Lodge
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Total of 50, showing 21-40
Review from Michael C (Husband of Resident) published on 14 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been at Cherry Tree Lodge Care Home for eighteen months. I was sceptical at first but am glad that my wife is here as she seems happy and enjoys singing and dancing and all activities. I even participated in singing and play your cards right with my wife. My wife is settled and happy. I
feel she is being cared for and eats very well. I find the staff very helpful. Nice that I am kept up to date with the welfare of my wife.
Reply from Scott Wincott, Home Manager at Cherry Tree Lodge

Hi Michael, thank you very much for taking the time to write a review. It means so much to the team at Cherry Tree to know that their hard work is appreciated. Have a great day!

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Review from Monica M (Partner of Resident) published on 17 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found the staff very caring and kind, explaining to residents all the time what they were going to do regarding moving them or other duties they carried out.
The home always smelt clean and the bedrooms kept tidy. Sometimes the clothes got put in the wrong room but this was quickly sorted.
The
staff were very polite.
The food was very good and lots of choices for individual needs.
Reply from Carol McDyre, Customer Relations Manager at Cherry Tree Lodge

Thank you very much for taking the time to write a review.
It means so much to the team at Cherry Tree to know that their hard work is appreciated.

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Review from Wayne O (Son of Resident) published on 10 June 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
Think carefully about placing your loved ones in this Care Home. You will wait an eternity to gain access due to no reception staff. Be prepared to hear room buzzers sounding for prolonged periods due to understaffing. We have been present when Mum buzzed for help and it took over 10min to get staff
to help her to the toilet; feeding being their priority. More often than not our mum's buzzer button is out of reach (she can’t throw it away). No one ever answers the phone if relatives are looking to check in on your loved one (some can’t use mobile phones). Clothes keep going missing and Mum is being dressed in stuff that isn’t hers. Perfume got stolen on Mum's birthday. Mum has been left sat in her own urine for long periods of time despite buzzing for help. Room is often dirty with crockery from previous meals sitting around for hours. The only reason we haven’t moved Mum is because of continued promises of things getting better coupled with Mum's anxiety on relocation.
Reply from Carol McDyre, Customer Relations Manager at Cherry Tree Lodge

Hi Wayne,
Thank you for your review. I would like to assure you that all comments are taken seriously and will most certainly be looked in to.
I would really like the opportunity to arrange a meeting with yourself to discuss your concerns further. Please could you contact the home at your earliest convenience? Thank you, Scott

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Review from M B (Daughter of Resident) published on 9 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 100-year-old mum has been at Cherry Tree Lodge for 6 months. She settled in very quickly and has made a couple of friends. I feel that she is well looked after and I find the staff kind and caring. They are always happy to make a cup of tea for both me and my mum. My mum says that the staff are respectful
and treat her with dignity when showering and dressing her. The cleaning lady is lovely and waters her windowsill plants and the laundry lady knows my mum's clothes and puts them away with care. My mum is very particular about her plants and clothes so these acts of kindness are very important to her. During the Christmas lockdown, a member of staff made sure that my mum had her hair cut, washed and dried weekly which is also something that my mum appreciated. The receptionist always greets us with a smile. Nothing is too much trouble for her to do. I am kept updated if there are any changes to my mother's health. I feel very happy leaving my mum in the care of Cherry Tree Lodge.
Reply from Scott Wincott, Home Manager at Cherry Tree Lodge

Thank you for your positive comments about Cherry Tree Lodge. These comments made the staff's day! We are pleased to hear that your mum has settled in so well with us.

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Review from A S (Nephew of Resident) published on 7 June 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Change of management has improved the overall performance of the home. Staff far more attentive in all areas of caring and appearance with more communication and far more welcoming. Overall appearance of the home with regard to cleanliness better. Definitely a noticeable change from my aunt in her demeanour
and manner, seems much happier.
Reply from Scott Wincott, Home Manager at Cherry Tree Lodge

We are really happy to hear that you have noticed the improvements within Cherry Tree Lodge since the new management team have been in place. It is great to hear that you have noted the positive improvement in your aunt too! Thank you for leaving us this positive feedback.

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Review from Marilyn C (Resident) published on 13 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found one of the carers extremely kind and cares for anyone, cooks, sings, her patients always come first. Remarkable, the carer I like and think she is a hard-working, caring woman. She deserves to be acknowledged.
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Review from Margarete R (Sister of Resident) published on 15 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After only one visit I would hesitate to tick excellent without further and more comprehensive viewing of the facilities. But overall impression was very good.
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Review from Margaret S (Wife of Resident) published on 14 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have always found the staff to be very helpful and friendly. I am sure they do everything they can to help my husband.
I am please there are now more activities, as this can only help with dementia residents.
The last year has been very difficult for everyone and the staff are all to be commended
for all their hard work.
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Review from Luna B (Granddaughter of Resident) published on 11 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma loves it here. You can tell she feels safe and very much at home with the staff and other residents. The rooms are cosy and spacious too, and it's just been a great peace of mind for our family.
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Review from John O (Husband of Resident) published on 14 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first meeting with the manager we were welcomed as if we were family, reassured that everything about Cherry Tree Lodge was the vest available to us. Care, food, activities, really good. I have no doubts that my wife is well cared for by friendly staff who are happy to help.
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Review from V J (Daughter of Resident) published on 24 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My 99-yeard-old mother has been in Cherry Tree Lodge for nearly three and a half years, and during this time, she has been very happy and well cared for. Sadly with Coronavirus, I have been unable to visit my mother in her room since March 2020 and was finally able to do it last week. Mum is well, but
the changes in staff and lack of communication has been a sad aspect of Covid. I do not feel in touch with how care is being managed and how many activities are being offered to understand the level of care. I do feel out of touch, and fortunately, a weekly Zoom with Mum and the family is our main contact. Look forward to getting back to normal visits and contact.
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Review from John H (Husband of Resident) published on 11 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home, first-class service, well heated, spacious room, professional staff, highly recommended.
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Review from V M (Daughter of Resident) published on 10 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care given to my relative during such a difficult time has been exceptional. All aspects of is needs have been met by the staff and by care professionals brought in. Although I have not been able to have visits due to Covid-19, I have been given regular updates by phone. The family are very grateful
and reassured that everything is being done to make residents safe.
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Review from Patricia B (Daughter of Resident) published on 22 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Because of coronavirus the home was closed to visitors on 12th March. In my opinion this was exactly the right time to enforce this for the safety of residents. The staff has been great in keeping the family in touch with Mum, which has made us feel reassured that she is in good hands. thank you to
all the members of staff.
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Review from Lyn W (Daughter of Resident) published on 7 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is very happy at Cherry Tree Lodge. She is always saying the staff are very caring, the food is good, and she has been well looked after.
Our family have always been satisfied with the level of care, but with the onset of Covid-19 in recent weeks, the staff have been extra thoughtful, with
photos, messages and updates on the residents. We are very grateful to them for all their care.
I would recommend this home to anyone; thank you.
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Review from Zoe B (Granddaughter of Resident) published on 6 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our nan could not be in better hands; the staff are so very kind and attentive. Nan is very happy, well-fed and she loves her room!
Staff have been particularly professional and wonderful during the lockdown, helping us maintain contact with nan in difficult circumstances, but keeping everyone safe.
Thank
you.
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Review from Lawrence W (Son of Resident) published on 24 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent place, our mother has been here for nearly three weeks, all the staff are brilliant. Good activities for them all. Very pleased for our mother to be looked after here.
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Review from Anne C (Daughter of Resident) published on 27 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident for a little over six months. He seems happy and content. I and the rest of his family are more than happy with his care. The home is always clean and tidy, all members of staff are very welcoming. His room is kept clean and we are always informed if he needs any toiletries
etc buying. He has the opportunity to join in daily activities. The staff treat him, and all residents with respect. Every member of staff knows the name and needs of the residents on my father’s floor. When we visit I always see staff in corridors and, if a resident is in a communal room, there is always a staff member nearby. The meal menus look varied and nutritious. When my father has needed medical attention we have been informed immediately and made aware of what is going on. I cannot recommend Cherry Tree Lodge highly enough.
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Review from Sean D (Son of Resident) published on 9 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my father moved from sheltered accommodation where he had carers visiting him 4 times a day, but to no real avail, he has come on leaps and bounds. He's refound a verve for life and now enjoys visiting all the common rooms and generally moving around, something he'd lost in the previous 12 months.
His appetite, which was a terrible worry, picked up as soon as he moved to the home, and he's actually put weight on. He is always in good spirits and we are delighted that he resides at a care home that we've always rated highly through our experience of other relatives residing there.
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Review from Lynn C (Friend of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff who work at Cherry Tree Lodge for providing such excellent care, kindness and service to my friends and family.
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Current Review Score: 9.4 (9.413)

Overview of Review Score

The Review Score of 9.4 (9.413) out of 10 for Cherry Tree Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.905 for Cherry Tree Lodge is calculated as follows: ( (106 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 116 Ratings = 4.905
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.508 Points relating to the number of positive Reviews for Cherry Tree Lodge is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8. 9 Positive Reviews ÷ 14.8 = 0.608
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (8)

Siobhan

Siobhan Kearns

Job Title: Home Manager

I have worked in the care sector since 2012 starting my career as a care assistant. I joined Cherry Tree Lodge in March of 2022 as Deputy Manager and stepped up to Home Manager in December 2023. I like to bake cakes and savoury treats and crochet in my spare time.

Shibu

Shibu Muthu

Job Title: Care Team Leader Joined: 2021

My name is Shibu, and I have been a Care Team Leader at Cherry Tree Lodge for 34 months. I truly enjoy all aspects of my job, but my favourite part is spending time with the residents. I take pride in completing my tasks efficiently and with care.


Some of my proudest moments include being promoted to Care Team Leader, being named Employee of the Month, and receiving the "Star of the Year 2024" award. It’s also incredibly rewarding to be known as the best CTL by my residents and their families.


In my spare time, I enjoy watching movies, as well as playing and watching cricket.

Kim

Kim Smith

Job Title: Housekeeper Joined: 2015

My name is Kim, and I have been the Housekeeper at Cherry Tree Lodge for 9 years. I absolutely love my job, especially because of the residents. Their smiles and stories make every day special.


In my spare time, I enjoy lounging in my PJs and reading a good book, which helps me unwind and relax.

Mariya

Mariya Kuriakose

Job Title: Lifestyle Coordinator Joined: 2021

My name is Mariya, and I’m a Lifestyle Coordinator. I truly enjoy my job because of the friendly atmosphere and the opportunity to spend time chatting with the residents and playing games together. I’m grateful for the great team support I have here.


When I worked as a carer, I was honoured to receive Employee of the Month. I also enjoy making people laugh, even if it’s at my own jokes!


In my spare time, I love reading books, dancing, writing novels, and, of course, talking—talking, talking, talking!

Michelle

Michelle Care

Job Title: Home Administrator Joined: 1997

My name is Michelle, and I have been the Home Administrator at Cherry Tree Lodge for 27 years. I love my job because of the wonderful residents and staff. We have a great team and always manage to have a good laugh together.


I hold a degree in criminology & psychology, which has been an interesting addition to my role. Outside of work, I enjoy going to the gym, reading, walking my two pugs and French bulldog, shopping, and going on holidays.

Peter

Peter Marshall

Job Title: Maintenance Joined: 2017

My name is Peter, and I’ve been the Maintenance worker at Cherry Tree Lodge for 7 years. I enjoy my job because of the variety I get every day, with each task bringing something new and different.


I’m proud to have won a Care Award during my time here. A fun fact about me: I once had a sprint finish with a Womble at the London Marathon—and it beat me!


In my spare time, I love running, dancing, and being involved with the Scouts.

Dawn

Dawn Burvill

Job Title: Chef Joined: 1994

My name is Dawn, and I have been the Cook at Cherry Tree Lodge for over 20 years. I love my job because I get to make the residents happy with the meals I prepare for them. It’s truly rewarding to see them enjoy what I cook.


I was honoured to receive the Star of the Month award, which was a highlight in my career. I also enjoy singing while I’m cooking, which adds a bit of fun to my day! When I’m not working, I enjoy knitting, watching TV, and going on holidays.

Sebin

Sebin Vincent

Job Title: Deputy Manager Joined: 2021

My name is Sebin, and I am the Acting Deputy Manager at Cherry Tree Lodge, where I have been working for 34 months. I enjoy interacting with residents, their families, and the staff, as it allows me to build meaningful connections while continually learning and improving myself.


Over the past three years, I have been proud to be promoted within the team, which reflects my dedication and growth. Outside of work, I have a passion for travelling and exploring new places.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cherry Tree Lodge to verify any information. View our terms and conditions. Cherry Tree Lodge has an Enhanced Service - more info.