Low Furlong

Very pleased with the way my father is being looked after. Lovely, caring staff and really pleasant surroundings.

Caring and friendly staff, nothing too much trouble. Residents treated with respect, dignity and humour. Premises spotless and lovely local atmosphere, relatives always made very, very welcome, and nothing is too much trouble.

We moved my mother-in-law to Low Furlong in early December; she is over 100 and very frail. We are extremely impressed and very happy with the care she is receiving. The care staff are excellent and have a very warm and responsive attitude towards the residents. The manager is outstanding, and her leadership is reflected in the whole ethos of the care home.

Amazed at the warmth and willingness shown to residents and visitors alike. This is a happy ship inspired by the management which clearly filters through to all of the staff. Nothing appears to be too much trouble at any time of the day or night. There is a great sense of comfort knowing that your loved one is cared for properly. It is born by the sense of trust one has in the staff. My Mother in Law is being made happy.

The manager of Low Furlong is outstanding in all ways.

Thank you.

I have been extremely grateful that my mum has had the best care for her stay over two years. The entertainment has always been outstanding. The food too, is of restaurant quality, providing a choice and importantly nutritious. The carers are very affectionate with the residents, and they make Low Furlong feel like a home.

My father has settled well into Low Furlong. I put this down to the excellent t0eam there who cater for his every need in a caring and professional manner. The food is great, dad likes and dislikes are considered and he looks well, better than he has been. The activities are fab and dad is encouraged to join in. Very happy with our choice of Low Furlong.

M husband had a lovely bright room, nicely furnished, surrounded by attentive, caring staff. He spent a week's respite, one of a further six booked and we are very happy to know that he will be extremely well cared for by amazing staff.

As my mother has only recently gone into the care home, the staff are always ready to explain the options available to her and to answer my questions and concerns. As my mother is starting to show signs of dementia, their support and understanding is invaluable. Her personal care plan is reviewed and adapted as my mother expresses her needs and wishes. This is a home that sees my mother as an individual and cares for her with respect and consideration despite her sometimes very difficult behaviour.

From the initial telephone call, the support and care received has been professional and truly caring. Leaving my Father for the first time to give very much needed respite for my Mother was an anxious time. I called several times and was given sensitive reports which showed they were really taking time with Dad and getting to know him. On visiting Dad, he could not have been happier and proudly showed me around the home, his room and the lovely sunny patio, all of which were immaculate. At the end of my visit, Dad's words were 'it is so lovely here, I would be happy to come anytime'. I don't think I could ask for more! Thank you all.

Thank you.

A beautiful facility in Shipston-on-Stour. Low Furlong is providing a lovely and safe environment for my husband who has dementia and mobility problems. The care is first rate and the residents are treated with dignity and respect. The rooms are light and airy and nicely furnished as are all the public rooms. A programme of entertainments and activities are in place for those who wish to take part. A lovely, well-managed care home.

There was a management change during mothers stay which may have had an effect during the initial transition, the new manager is efficient. More provision for activities more routine time for simple stimulation, colouring, simple jigsaws/wooden children's puzzles.

My mum became a resident of Low Furlong on April 10th '18, after a 2 1/2 week stay in hospital, she was still very frail. Now 3 weeks later, after much kindness and care from all members of the staff, she is feeling more settled, she is alert and is strong enough to join other residents in the dining room in her wheelchair. She is still confused and feels strange, but she knows she is safe and that someone is always there with a smile and a cheerful word. My brothers, my sister and I are all VERY THANKFUL for Low Furlong.

In a brave and difficult decision to enter a care home at the age of 101, my Father has been treated with kindness and dignity. Every attempt has been made to make him comfortable and 'at home' whilst enabling him to remain independent and in charge of his own decisions and choices. All staff are cheerful and pleasant at all times and there are so many thoughtful touches that make the place a lovely community in which my Father has been welcomed and valued.

A nice, caring home where carers really care and respect residents, treating them as individuals. I've also been impressed by the approachability of management and the caring attitude of management and all staff.

My sister is settled and in caring hands.

I am impressed by the caring attitude of management and staff towards residents at Low Furlong. It's a lovely home and my mother is very happy there.

We are very impressed by the level of care provided at Low Furlong. The staff and management are genuinely caring and treat all residents with dignity and respect. Our mother moved to Low Furlong after a previous traumatic care home experience and we are so grateful to have found such a caring home. It's clear that the staff and management have a good understanding of Dementia, and residents are treated as individuals with individual needs. Thanks to the caring attitude and expertise of both management and staff alike, mum has settled in quickly and is happy. There is real family atmosphere at the home, and it's such a relief to know that Mum is in safe hands and looked after by people who really care and understand her needs.

The care provided for my mother was absolutely fabulous. The carers were all extremely professional but also very courteous, friendly and caring - they could never do enough for either my mum who was in their care and for us, her relatives when we visited mum. The atmosphere in the home is very friendly and very relaxed. It is a lovely care home and couldn't have wished to find a better home for our mother.