Sycamores

My mother is a resident at The Sycamores. On Wednesday 12th June, she and other residents went on a day trip to the seaside. This was a visit made in conjunction with the local bingo group from the local community centre. The reason for my email is to let you know what fantastic staff you have at The Sycamores. From the staff who made sure the residents were up, dressed, breakfasted and ready to go, to the staff who got residents safely on board the coach, to the staff supporting residents and their relatives on the trip and, last but not least, the staff welcoming us back to The Sycamores and greeting the residents with a welcome cup of tea. I never dared to dream that my mother, who has mobility issues, would ever be able to participate in such a day. The staff made what I thought impossible possible, and I will treasure this day.

Overall the place seems to be run well and the staff are well suited and seem content with the work which creates a nice but also professional atmosphere.

We are looking forward to the next trip.

Thank you Sycamores.

From the first day Dad entered Sycamores Nursing Home, I noticed a drastic change in him. He now had company, people popping their heads into his room. He loves the activities laid on and trips. The staff are always smiling, happy and caring. He's able to have time out in his own room if needed. But, whatever he requires, the staff do their very best to accommodate. It's the best move I ever made, he is happy and that is the main thing.

My mother (Mum) has now been at Sycamores in Leamington a little over two months. Each time I come away I'm struck by how settled and well she appears. I know this has a great deal to do with the level of care she is getting from the staff, all of whom come over as forthcoming and committed to the overall welfare of their residents. I'd also like to add that the venue also looks as well as do the people living there. A big thank you to the manger and his excellent team. I'm already looking forward to our next visit knowing that she's in great hands. Thank you all!

Mum had a month of respite. The home is clean and airy. What makes it different is the staff. So friendly and willing to help out, makes for a much easier stay than I expected. These folks are great, going above and beyond to assist. Thanks, gang!

We would like to thank all staff at The Sycamores for all the care and support that they gave our dad over his time in the home. Even as visitors, we were made to feel very welcome and well looked after. We were able to visit with our dog, Molly, which made our dad's and some of the other residents, day. Thank you for all your love and care.

Thank you all for your care in looking after Mum. We will miss you all. Hopefully, Mum will settle into her new home. She couldn't have done this without your care and attention - all staff are outstanding. She has had her good and bad days but overall, not too bad. We are all very grateful to everyone at Sycamores. Love you all.

Caring and empathetic staff. Checking on residents and trying to engage them in activities. Sorted out meals for the fussy eaters and always a never-ending supply of hot cups of tea. Help with personal hygiene is not too much trouble.

We were so worried about our stepdad going into care after living in a house, but after careful thought and several falls and confusion some days, we made the decision. He is well looked after by the lovely, caring and welcoming staff and nothing is too much trouble, the meals look lovely... (albeit could be warmer or given a minute to make hotter in the microwave) - but understandable with many people to serve, cakes and biscuits are always offered to residents and also visitors. They have weekly bingo and lunch club, play dominoes and weekly musicians go for a good sing-song. Although we were worried prior, the staff made the resident welcome and well looked after during the transition of another chapter in life, but they make us welcome also and keeps us well informed of everything. Lovely place, with staff, meals and a fair amount of activities.

I found Sycamores to be very clean, and the staff were always extremely helpful. The facilities are very good, and the whole place seems very relaxed.

I feel she's safe and looked after.

Our mum moved to Sycamores recently and seems to have settled relatively easily. She is enjoying the outings and activities and is kept very busy! The staff are all so supportive and attentive, and all our questions and requests are addressed promptly. Whoever we have spoken to is always happy to help. The care she is receiving is something we were struggling with whilst she was at home, and it has been overwhelming to know that she is safe and being cared for by such a lovely team.

From day one my dad was made to feel welcome. He settled in really well and soon became part of the "Sycamore family". The staff were helpful and friendly and we had no worries when visiting Dad, with no concerns when leaving him as we knew he was being very well looked after. Nothing seemed too much trouble, even baking a cake for his birthday. Dad thoroughly enjoyed singing in the lounge, encouraging other residents to join him in a "sing-song". The home is clean, bright and airy. Even during Dad's last days, the care was still the same as it was when he arrived. A massive thanks to all at The Sycamores.

Made to feel welcome - nice feeling in the home.

Excellent facilities, friendly staff and very efficient.

Have been guided around by excellent staff. Looking forward to Dad making a happy home at the Sycamores. Lovely place!

My mum recently passed away whilst a resident at Sycamores. She had been here two years. I can not praise the staff and management enough; they have been wonderful. Mum was happy and settled during her time there, despite her dementia. The staff were very loving and caring not just to Mum but to all of the family - they never minded how often we rang to speak to her. They are all amazing.

The staff are always very welcoming and helpful. Nothing is ever too much trouble. They care for my aunty amazingly and will forever be grateful for how they have my aunty feel like being at home. The home is always very clean, and the manager is always there when we need her and keeps us fully updated.