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Sycamores

Sydenham Drive, Leamington Spa, Warwickshire CV31 1PB
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Sycamores, Leamington Spa
Sycamores, Leamington Spa
Sycamores, Leamington Spa

Sycamores is situated in Sydenham on the edge of Leamington Spa, benefiting from being near a small parade of shops, including a post office and fish and chip shop, as well as a bus route.

The home offers long-term and respite care for older people. Designed as three households, each household has a living area with a lounge, dining area and kitchenette, where people can make their own snacks and drinks,...  

Care Provided by Sycamores

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,310From £1,210
Residential Dementia CareFrom £1,410From £1,310

Respite care - £100 less per week for stays of up to 3 weeks

Contact Sycamores to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Olufemi Ajala (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (36)
  • Single Rooms with ensuite Wet Room (1)

Visiting

  • Visitors are welcome any time at Sycamores.

Parking

  • The Sycamores has its own car park with limited spaces. There is on the street parking in the local area.

Sycamores Reviews (60)

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9.7

Sycamores has a Review Score of 9.7 (9.732) out of 10, based on 19 reviews in the last 2 years. Over all time Sycamores has 60 reviews.

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Showing 60 reviews matching selected criteria
Review from Kim H (Granddaughter of Resident) published on 8 August 2022 Submitted via Website
Overall Experience

Very happy with the care given to my nan. She seems very settled. My nan feels included in the activities, although doesn't always participate. Managers and staff keep in regular contact with family members. My nan was recently in hospital, and Sycamores kept us fully informed of any further developments.

Reply from Rachel Guest, Home Manager at Sycamores

Thank you for leaving a review for us - we really appreciate your feedback. Best wishes.

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Review from Margaret B (Wife of Resident) published on 8 August 2022 Submitted via Website
Overall Experience

My husband has been in Sycamores for over two years now, and it seems like yesterday. He is happy, and I am also happy to see him every time I visit him in the care home. All the staff are very lovely and friendly; and I am also happy with the management. There is always plenty to eat and drink during all my visits, and I have liberty to take him out of home to spend quality time with him any time I want. The staff look after all his belongings, and I cannot ask for a better place for my husband.

Reply from Rachel Guest, Home Manager at Sycamores

Thank you so much for leaving us a review and for your kind words. I'll pass your comments on to the rest of the team, who I know will appreciate hearing your feedback. Best wishes.

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Review from C O (Daughter of Resident) published on 26 July 2022 Submitted via Website
Overall Experience
Mom moved into Sycamores after a fall at home. It has taken a while for Mom to settle and I have spent a lot of time in Sycamores to help her with this. I have witnessed the staff to be caring and kind. I do feel the residents could have more time spent with them and although there is an activities programme in place it’s not adhered to. I assume due to staff shortages! I’m sure staff on duty could come up with something to put some more smiles on faces though.
Sycamores is clean, the food is plentiful and cakes and ice lollies go down really well.
Relatives are always well received when visiting and we feel comfortable in Mom's home.
Any work that needs doing in Mom's room is always done promptly.

It has obviously been a major change in Mom's life and she has coped so very well and the staff have helped her to do so, from care staff to cleaners and maintenance staff.

Reply from Rachel Guest, Home Manager at Sycamores

Thank you for your feedback - we really appreciate you taking the time to leave a review for us. If you'd like to find out more about the activities that are available and events we hold, or make suggestions for things your mum would like, please speak to a member of the team. Kind regards.

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Review from Ellie W (Granddaughter of Resident) published on 26 July 2022 Submitted via Website
Overall Experience
Grandad came in for respite, and what a fantastic home.
The staff were all amazing, with friendly faces, smiles, always asking how you are, asking if you need anything and generally a superb team.
Facilities were all brilliant, clean and spaces well respected.
Food looked great, had decent portion sizes and went down well!
Daily events allowed my grandad to get involved with the team and other residents. He was dancing, playing dominoes and singing along to the music.
His room was perfect. Just what he needed. Accessible bathroom, furniture and reclining bed.
I managed to visit my grandad and spend quality time with him, which I wasn’t getting before. I managed to go from helping care for him to being his granddaughter again.

Can’t thank the team for such a pleasurable experience.

Reply from Rachel Guest, Home Manager at Sycamores

Thank you for taking the time to leave a review for us. We really appreciate your feedback. Best wishes.

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Review from Sarah L (Daughter of Resident) published on 14 July 2022 Submitted via Website
Overall Experience

We moved Mum to Sycamores after having a bad experience in her previous care home. Since my mother moved into Sycamores, I am really happy with all the care and support my mother has enjoyed from the staff and the management. I cannot in any way identify any concern with the care my mother has been receiving. My mother is a lot happier than she was before moving to Sycamores. I will surely recommend Sycamores 100-per cent to anyone looking for a warm and friendly home with a good ambience from staff and the management to all the residents and their family members.

Reply from Rachel Guest, Home Manager at Sycamores

Thank you so much for leaving us a review and for your lovely feedback. It’s been our pleasure taking care of your mum. I've shared your comments with the team, who always value feedback on the care they provide. Best wishes.

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Review from A I (Wife of Resident) published on 7 January 2022 Submitted via Postal Card
Overall Experience

We cannot tell you how happy we are with the care my husband is treated, also us as visitors. We are made to feel like a welcomed member of the family. My husband is so happy and content; it gives us amazing peace of mind to know he is receiving care as he would at home.

Reply from Rachel Guest, Home Manager at Sycamores

Thank you for leaving a review for us - we really appreciate it, and I will share your comments with the team. It's our pleasure to look after your husband. Best wishes.

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Review from Kevan C (Friend of Resident) published on 5 January 2022 Submitted via Website
Overall Experience

A friend of mine is in care at The Sycamores Leamington Spa. I can only say thank you to all the staff for all their hard work and dedication day in day out. My friend is being well cared for in the later stages of his life; once again, thanks.

Reply from Rachel Guest, Home Manager at Sycamores

Thank you for taking the time to leave a review for us. I'll pass your kind words onto the staff, who I know will appreciate hearing your feedback. Best wishes.

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Review from Melanie I (Daughter of Resident) published on 13 December 2021 Submitted via Website
Overall Experience

I cannot rate Sycamores highly enough. The care my dad has been receiving has been exemplary, and the wonderful staff are so caring and friendly both to him and us. They have always given their time to answer any questions we have had and never minded us making regular phone calls. As a family, we have no doubts that he is in the best place, which has given us a great deal of relief.

Reply from Rachel Guest, Home Manager at Sycamores

Thank you for your lovely review. It's our pleasure to care for your dad. I've shared your kind words with the rest of the team. Best wishes.

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Review from Karen J (Daughter of Resident) published on 2 December 2021 Submitted via Website
Overall Experience
I don’t normally write reviews, but had to do this.
I didn’t know how Mum would react when she went to stay at Sycamores for an assessment. I needn’t have worried; the staff are wonderful, kind and caring. Mum was able to remain at Sycamores as a permanent resident after an assessment, which was very good for her as she had settled and a weight off my shoulders, as I knew she was being very well looked after.
All staff are supportive and respectful towards relatives as well as residents.

Thank you all for your hard work and caring attitude. Forget 5-stars; I'd give at least 10-stars.

Reply from Rachel Guest, Home Manager at Sycamores

Thank you very much for taking the time to leave us a review. We really appreciate the wonderful feedback, and it's been our pleasure taking care of your mother. Best wishes.

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Review from Andrea H (Daughter of Resident) published on 24 November 2021 Submitted via Website
Overall Experience
Never had any previous experience of these types of services, but I can only fully praise and commend Sycamores for their excellent care of my mother throughout her whole stay. She always seemed happy, content and liked all the staff. I was always treated with care and respect in person and on the phone. Thanks to you all, this difficult time was made so much easier through all the staff's excellent hard work.

Can't thank you enough.

Reply from Rachel Guest, Home Manager at Sycamores

Thank you for your kind words - we really appreciate you taking the time to leave a review for us. It's been our pleasure taking care of your mother.

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Review from Dave M (Son of Resident) published on 9 November 2021 Submitted via Website
Overall Experience
Mum was placed in your care after a hospital stay, and staff have been excellent, so very very helpful and deeply care about residents and go above and beyond what is expected.
We have agreed for Mum to become a full-time resident, and as such, believe she will be safe and happy, and this reflects the care staff give that she is happy to stay and start a new chapter in her 95th year.

Thanks to everyone; it’s so very much appreciated.

Reply from Rachel Guest, Home Manager at Sycamores

Thank you for taking the time to leave a review for us. We're really pleased that your mum has settled so well with us and will give your feedback to the team who I know will value your comments.

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Review from Michael C (Son of Resident) published on 6 October 2021 Submitted via Website
Overall Experience

We've just got home from visiting Mum. I wanted to say how welcoming the staff were (as usual) and how pleased we are that Mum appears to be settling in. It was particularly nice to be shown a video of Mum dancing yesterday.

Reply from Rachel Guest, Home Manager at Sycamores

Thank you for taking the time to leave a review for us - it's very much appreciated.

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Review from Margaret B (Wife of Resident) published on 16 July 2021 Submitted via Postal Card
Overall Experience

The care staff are wonderful.

Reply from Rachel Guest, Home Manager at Sycamores

Thank you for taking the time to leave a review for us - we really appreciate it. Kind regards

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Review from Josie G (Resident / Service User) published on 24 August 2020 Submitted via Website
Overall Experience

Really good living here. The staff are angels and they are soo good. They go out of their way. The manager is so caring, and interested in me as a person. Her daughter is a carer and helps me, she is a beautiful person.

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Review from Jacqui S (Daughter of Resident) published on 15 April 2020 Submitted via Website
Overall Experience

I was delighted with the loving care that all the staff gave my mother during the last month of her life. They treated her with dignity and compassion. Thank you.

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Review from James A (Brother of Resident) published on 23 May 2019 Submitted via Postal Card
Overall Experience
Permanent staff are generally good but there is not enough of them. This home has been without a manager full time for some time. (We now have on 1/4/19 and seems ok.) During this time standards have slipped. Home needs part-time gardener/handyman.

Overall my sister gets treated pretty well, all her needs are taken care of.

Reply from Jo Cheshire, Head of Marketing at Sycamores

Thank you for your valuable feedback. We'll pass your comments to the Home Manager and if you have any concerns at any time, please feel free to speak to her or a member of her team.

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Review from Rachael G (Daughter of Resident) published on 9 May 2019 Submitted via Website
Overall Experience

We were made to feel most welcome and given a tour of the home. We were not rushed, asked lots of questions, and also spoke to other members of the team.

Mom has settled in well, and they are treated with dignity and respect, nothing is too much trouble for the staff. All staff and Managers are approachable at any time. Each time we visit mom, she is clean and has gained 5kg since being there in 2 months, which is fabulous, as she wasn't eating before.

Mom looks so much more healthier, and the ambience of the home is wonderful. Everyone is treated as family. We particularly like that there are no restriction times on visiting, and you can even eat with your relative/friend.

Mom always speaks highly of the staff and says that they are all lovely. Mom has dementia and can get frustrated at times, when mom gets this way the staff will call us for her, and pass the phone to ourselves, so we can speak with her and reassure her that everything is ok.

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Review from Andrea G (Daughter of Resident) published on 1 May 2019 Submitted via Website
Overall Experience

My mother was admitted in April 2017. We have found the staff to be consistently, very caring and they have time to listen.

The food is generally good, with small amounts and often and the chef knows what is liked.

My mother really appreciates having her hair and nails done regularly.

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Review from Tim C (Son of Resident) published on 23 April 2019 Submitted via Website
Overall Experience

My mother has been at Sycamores for almost 3 years. She is in a safe, secure environment and the low staff turnover contributes to the continuity of care provided. The support and understanding given to myself and my family from management and carers is invaluable - it's a very caring care home!

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Review from Dawn S (Niece of Resident) published on 20 November 2017 Submitted via Postal Card
Overall Experience
I have never seen such an atmosphere in a care home.
The desk staff sat with a resident with dementia sitting next to them shouting while they got on with their work, just patting them and keeping them happy.
They all, always, have time for me and my aunt and seem genuinely fond of her.
She loves to go to the shops and is taken regularly.
I am so impressed!
The younger carers look really happy in their work, it is all so good.

I was delighted that my aunt was able to stay there after her emergency admission.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 June 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 27 Dec 2024

    Ed Russell, Chief Executive of WCS Care, has been presented with an Officer of the Order of the British Empire (OBE) by His Royal Highness The Prince of Wales during...

Upcoming Events

There are no upcoming events for Sycamores.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: WCS Care Group Ltd
  • 31 Jan 2025Recipient: WCS Care Group Ltd
  • 28 Feb 2023Recipient: WCS Care Group Ltd

Accreditations

There are no accreditations posted yet for Sycamores.

Meet the Team (1)

Olu Ajala
Olu AjalaJob Title:Home ManagerJoined: 2019

I’ve been at WCS Care since 2019 and have worked in residential care for over 12 years.

Leaving the banking industry as a manager, I started my career in health and social care with a passion to deliver high-quality care and develop in the sector. Over time, I’ve worked my way up from domiciliary and frontline healthcare to senior care, care team management and most recently becoming the Home Manager at Sycamores.

A good day for me is when I’ve made a difference to the people who live with us. If I’ve made someone’s day, be it through a friendly chat, arranging a special event for them that they loved or the care we provide, I know I’ve done my job.

I’m also passionate about supporting my team to progress and shine in their roles, continually developing, learning new skills and thinking outside the box.

Outside of work, you’ll find me up to lots of other things such as playing music, reading, travelling or writing!

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