Codnor Park Residential Home

Carers pointing fingers at you when talking and using the human rights act without knowing very well what intel (sound as if it's an excuse not to do the job). The resident in question was scared of saying or complaining because it could reflect on the caring. Was promised a shower every other day, and ended up having one a week, when so. Staff was asked to clean and check some bits in the bedroom of the resident and the answer to that (it was not that important). Even when staff were friendly, communication with the family and answers to information was nearly non-existing, including the next of kin. They were very understanding and caring just at the time the resident was passing away, and the whole family do appreciate that very much. It was the only part of the process that was done smoothly, sadly enough.

My dad moved into Codnor Park in October 21. It was the hardest, most upsetting decision to admit I could no longer care for him myself. But it was also the best decision. Codnor Park is a wonderful, friendly home from home, and the staff treat Dad like one of their own loved ones. They always make me feel so welcome and keep me well informed as to Dad's health/progress. I would recommend this care home to everyone.

My wonderful dad had been a resident of Codnor Park Residential Home. Sadly he passed away this week. The care and love shown to him was nothing less than outstanding. Each and every single member of staff should be extremely proud of themselves. We spent a lot of time there during his last few days and felt the love for Dad from every member of your wonderful team. Thank you from the bottom of my heart for making the day we were dreading so much more bearable. You’re angels, each and every one of you.

What a job you all do, you are amazing and thank you for making an awful time more bearable, be proud of yourself you are all superstars.

I have been visiting this care home for a number of years (to see my aunt). The staff are always pleasant and courteous while being thoroughly professional at all times.

Thank you for the recent care and attention, and overall care over the last few years. I am particularly grateful for the care and aid given to my Step Mum and myself in the last few weeks. I am also grateful for the effort and labour in keeping her safe in these stressful times, albeit sadly to no avail.

Thank you!

Able to visit half-hour slot time which is very well prepared for during the virus. Thank you all the staff for their hard work at this time.

I have always found the staff to be helpful to me and caring, happy and professional with the residents. The home is clean and well organised a friendly atmosphere. I have been impressed by the level of protection given to the residents and the organisation of visiting times during this coronavirus pandemic.

Very pleased with the care that my mother receives. Impressed with the way that Codnor Park has dealt with the Covid-19 issues avoiding the problems of other care homes. The visiting arrangements have worked out well. Overall very pleased with Codnor Park and the way that my mother is cared for.

I went for a visit to see my mum, happy with how they are handling the PPE for visits and that we get to have 1to1 without others around. The staff are very polite and nice with mum and me.

My mother is well cared for in all respects.

My wife is being well cared for in a clean, friendly environment. The staff is kind and attentive and in normal times there are plenty of activities to keep residents entertained. The food is very good. precautions taken during the COVID-19 pandemic have been excellent. My only complaint is the vast difference in fees paid between the local authority and self-funding residents.

The care and attention are fabulous. So clean and food fabulous for the residents. The entertainment is excellent. Nothing is too much trouble.

My friend seems more content and not so worried about being alone. Health wise, he is much better and he even likes the meals.

Very caring and a pleasant atmosphere. Well looked after and cared for. Mother-in-law is well and appears happy.

Having understanding staff is most important. The staff are always welcoming and bringing my daughter to see my gran often generates interests from other residents and it is just like having lots of grans and granddads! It is certainly a home-from-home atmosphere and the activities keep the residents engaged and happy. Thank you.

Mum has only been at Codnor Park Residential Home since early January, but she has been very happy with the care she has received. Unfortunately, she has not had the opportunity to experience all the home has to offer as yet.

My mother is very happy and feels safe in the above care home. On our visits to the care home, the staff are always polite and helpful.

The members of staff got her involved in a sing and dance activity. They prompted/assisted in taking medication happily.