21 High Street, Clay Cross, Chesterfield S45 9DX
Owner: Hazeldene Residential Home Ltd
Person in charge: Julie Brignull (Manager)
Local Authority / Social Services: Derbyshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 21 Service Users
Registered Care Categories*: Dementia • Old Age
Single Rooms: 19
Shared Rooms: 1
Rooms with ensuite WC: 11
Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Hazeldene House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Hazeldene House has a Review Score of 4.3 (4.250)
The Review Score of 4.3 (maximum of 10) for Hazeldene House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Hazeldene House in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.25 for Hazeldene House is calculated as follows: ( (3 Excellents x 5) + (9 Goods x 4) ) ÷ 12 Ratings = 4.25
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Hazeldene House is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 4.2 positive Reviews (21 registered maximum number of service users ÷ 5). 0 Reviews ÷ 4.2 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Heather E (Daughter of Resident) on Thursday 30 July 2015. Relates to July 2015.
As a family of a service user, we cannot begin to say how wonderful all the staff are to our Mom. Hazeldene is a warm loving place were staff work very hard to maintain very good care to clients and to also support family who rely on the home to keep their loved ones safe.
How likely would you be to recommend Hazeldene House? Extremely Likely
Overall Standard: Good
Care / Support: Good
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Hazeldene House